The Autobarn Mazda of Evanston
Evanston, IL
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If you are looking for good customer service, don't go to the Autobarn! Sales managers will ignore you and won't return phone calls. After you have made a purchase forget about resolving any problems. the Autobarn! Sales managers will ignore you and won't return phone calls. After you have made a purchase forget about resolving any problems. More
Great customer service. Always willing to answer questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. More
Great service and super nice people I have been here several times and all work is clearly explained to me and done professionally. Great service! I would not hesitate to return. I have been here several times and all work is clearly explained to me and done professionally. Great service! I would not hesitate to return. More
Excellent service Autobarn of Evanston provided excellent service. They were very accommodating and made sure that the service was done to the highest standard of qual Autobarn of Evanston provided excellent service. They were very accommodating and made sure that the service was done to the highest standard of quality. They made sure that the shop met all standards of safety during the pandemic. I felt like a truly valued customer. More
Transmission Diagnostic Needed a diagnostic of the transmission/transmission module. Check in process went very smoothly. The staff was professional and clear on the entire p Needed a diagnostic of the transmission/transmission module. Check in process went very smoothly. The staff was professional and clear on the entire process of service and pricing. They gave me a loaner car because I needed to leave my car there for a few days. Drop off went well too. I received a phone call detailing the service that was done and how much it would cost. Very straightforward and price was comparable to other places. No extra or hidden charges! Staff, again, was professional and easy to work with. Thank you! More
Great lease experience Pat Levy & Moe Yazdani made lease of our 2020 Mazda CX-5 easy, despite the complications caused by COVID-19., & we our enjoying our new vehicle. Pat Levy & Moe Yazdani made lease of our 2020 Mazda CX-5 easy, despite the complications caused by COVID-19., & we our enjoying our new vehicle. More
Routine Maintenance I intend to keep my 2012 MX-5 forever. I drive it all year long in Chicago, so I regularly take it to the Autobarn Mazda for service - including swapp I intend to keep my 2012 MX-5 forever. I drive it all year long in Chicago, so I regularly take it to the Autobarn Mazda for service - including swapping the winter tires each season. My car still runs and looks like new, without requiring any expensive repairs. Thanks to Mazda for building such great cars, and thanks to the dedicated service technicians who keep them running safely and efficiently for years to come! More
Nice dealer The staff are nice and have addressed all of our concerns. They are also taking safety measures against the pandemic. I've been using the car for a mo The staff are nice and have addressed all of our concerns. They are also taking safety measures against the pandemic. I've been using the car for a month and it is good so far. The only minor problem is that they forgot to change the oil and battery when I first got the car (found out by an independent mechanic), and they gladly fixed these issues. More
Great Experience Tomy was really helpful and personable. He answered my questions and set me up with a rental while my car was getting serviced. He also got me in and Tomy was really helpful and personable. He answered my questions and set me up with a rental while my car was getting serviced. He also got me in and out in record time. Thumbs up all around. More
Great Sales Experience Chris was fantastic to work with. Very informed and transparent. Never felt like I was getting pushed into anything and he really worked with us to un Chris was fantastic to work with. Very informed and transparent. Never felt like I was getting pushed into anything and he really worked with us to understand our options and what might best for us. The financing process was a bit arduous but overall we liked the experience and would highly recommend working with Chris. More