The Autobarn Mazda of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 1,005 reviews
I had a really great experience! Ryan was very helpful and knowledgeable about the CX-5 that I purchased. I would recommend others to use Autobarn Mazda of Evanston! and knowledgeable about the CX-5 that I purchased. I would recommend others to use Autobarn Mazda of Evanston! More
Tomy was informative and personable. He made me at ease with the cost of service performed on my vehicle and future maintenance required on my Mazda with the cost of service performed on my vehicle and future maintenance required on my Mazda More
The salesperson that I worked with was not knowledgeable about the history of my used car. He seemed rushed and inexperienced. I had a positive experience with the finance department and felt that all of my about the history of my used car. He seemed rushed and inexperienced. I had a positive experience with the finance department and felt that all of my questions were answered there. The facility was clean and I felt comfortable going with the precautions in place to prevent the spread of COVID-19. I had a positive experience overall but would not recommend the salesperson with whom I worked. More
The crew is Always friendly, The garage guys give efficient fast service. Explanation as to what they did to the car. And finished with a great wash. Thank you. efficient fast service. Explanation as to what they did to the car. And finished with a great wash. Thank you. More
This was the best experience I had had with any dealership the salesmanship was perfect and gave me all the details I needed in the financing was very supportive with all of my requests and underst dealership the salesmanship was perfect and gave me all the details I needed in the financing was very supportive with all of my requests and understanding my transaction. I highly recommend Autobahn they're a class act More
I bought out my old lease and purchased a new car. Hated my experience with the lease purchase, Loved my experience with the new purchase. my experience with the lease purchase, Loved my experience with the new purchase. More
This was my 4th transaction with Autobarn Mazda since 2010. First was a purchase, now on my third lease. Buying cars is always somewhat painful, but Autobarn has always come through with a minimum of the 2010. First was a purchase, now on my third lease. Buying cars is always somewhat painful, but Autobarn has always come through with a minimum of the usual nonsense. I handled most of it over the phone with Kam since it's 2020 and who wants to go sit in a car dealership these days. There was a glitch right at the end due to Mazda changing over to a new leasing company, but they took care of it in a very fair manner. I'd have no problem sending people over there to buy a car. More
Getting car maintenance at this place is just about the most relaxing experience I have ever had with car work. The Team here is always professional, and I usually get paired up with Victorino who simply most relaxing experience I have ever had with car work. The Team here is always professional, and I usually get paired up with Victorino who simply is the best. He is clear about what was checked, and every time I went in he would keep an eye out on my tires. Sure enough, the latest work I had to get done was a tire repair that was very much needed. He was clear about the costs upfront and what other work needs to be done (alignment to ensure equal wear), and was clear about the price point that I'm pretty darn sure nobody is trying to rip me off here (and trust me, that has been done to me before). Since that would take the entire day, he sent me home with a loaner, but made sure to walk me through how to operate that CX-30 2020 model since there were some key differences to my CX-5 2016. xxxx, I think he inadvertently got me to tell my best buddy to look into a CX-30 now. Also, whenever I take my car in, I just usually sit back and relax in the waiting area where it's clean, comfortable, and has wifi. I end up having some good productive time there. It's like a spa day, but for my baby (my CX-5). More
Had a fantastic experience buying a CX-30 with Jeff Williams. He is smart, attentive, funny, and fair. The colleagues that I interacted with were likewise professional. This was a great experience. Williams. He is smart, attentive, funny, and fair. The colleagues that I interacted with were likewise professional. This was a great experience. More