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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,005 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,005 reviews

October 08, 2020

Every-time I come in for service and maintenance I am so pleased with my experience. Tomy is so transparent about any issues and always sets the expectation when I drop off the car and as the service is bei More

by gibbsdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Suleiman, Corey Jackson, Jeff Williams, Tomy Gnaimvongsa
October 08, 2020

They screwed me over. Jeff Williams did not keep his word with pricing and Finance Manager, Robert was very persistent when adding additional coverage and refused to break down the numbers with me when asked More

by VASQUEZ.JOANNA90
Recommend Dealer
No
Employees Worked With
Jeff Williams
Oct 20, 2020 -

The Autobarn Mazda of Evanston responded

Hi Joanna, I believe you were in contact with Moe, our General Sales Manager regarding your issue. Please let us know if there are still unresolved issues. We are here to assist you. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston 847-425-7772 Direct

October 05, 2020

This team is seriously the best. Tomy and Oscar are top notch. I changed my mind three times and they weren't bothered by it. Answered all my questions. Talked to the guys in Parts, also just answered all More

by sarah22downs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa
October 01, 2020

Chris was amazing and I had a wonderful experience working with him. He provided me everything that I needed to make the decision. I had previously gone to one other dealer before coming to Evanston More

by LGOODSITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reis
September 30, 2020

We had an incredible experience with Corey. He was honest, knowledgeable and made sure we were 100% comfortable with the car when leaving the lot. More

by NNIGHOGHOSIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Jackson
September 30, 2020

So far so good! Traded in an Audi Q5 and I'm very happy to be back in a Mazda CX5! Car buying is a big deal and can be stressful. This dealership made it easy . More

by VITADENNIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams, Moe Yazdani
September 29, 2020

Our experience was very smooth and painless. Ryan was fair with us and gave us a firm price over the phone, which we appreciated under current circumstances. More

by CLAIRECKOSSMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Straz
September 29, 2020

Service at the service center is excellent. The phone experience is not. It is difficult to get an appointment and gets answers on the phone. But while there, it was good. More

by P.MATYLONEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
September 26, 2020

I am very happy with the service I receive and the waiting facilities available. Thank you Why 25 words ?? That makes no sense and is rude!! More

by DEIRDRESWIFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
September 25, 2020

Ryan was great and helpful. I plan on using him again when I buy myself a new car in the future. Thank you Ryan Straz again. More

by WESTJ1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Straz
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