The Autobarn Mazda of Evanston

Very great dealership to work with. Answered all my questions and made it a smooth car buying experience. Would definitely go back to them again. questions and made it a smooth car buying experience. Would definitely go back to them again. More

When I arrived for my first oil change, I was given a tour of the service area. I was told about Mazda Corp and how they are committed to gas engines for the next 10 years. I was truly impressed by the M tour of the service area. I was told about Mazda Corp and how they are committed to gas engines for the next 10 years. I was truly impressed by the Manager of Service Barry. Also, my Service Advisor Steven. Very professional! I will now bring both of my Mazda’s here for service! More

Efficient service and friendly staff. Will bring our car here again. The service was a bit pricey for a 7500 mile service but they did a nice job and washed the car. here again. The service was a bit pricey for a 7500 mile service but they did a nice job and washed the car. More

I came last November 16, 2020 for my scheduled maintenance (oil change, tire rotation and other complimentary inspections) on my 2015 Mazda 6. Stephen, the Service Advisor was the one helping me a maintenance (oil change, tire rotation and other complimentary inspections) on my 2015 Mazda 6. Stephen, the Service Advisor was the one helping me and he was awesome and honest. I am a regular customer for service at The Autobarn Mazda Evanston ever since I got my first Mazda in 2018. Except for one time I tried going to another location nearby in my new address as I just recently moved which I had an ok experience and recommended some services that I declined because I know I just did it a year prior and it should show on the records. Though I have to drive longer, I chose to go back in Evanston because I already build a trust in them. I came for a regular maintenance and addressed some issues on my car. I told them that it started making a humming noise and I assumed to do a diagnostic and perform the 60k mile maintenance repair. Stephen was great and honest unlike other service advisor that potentially ripping people off with unnecessary repairs and charges. He said to hold and let the mechanic do the complimentary inspections to figure out the problem so I don’t have to pay extra. And mind you, I haven’t revealed yet that I had an extended warranty on my car when I had it financed. So they figured out the problem. The wheel bearing on front left and lower control arm front right needs to be replaced which is the cause of the humming noice. Also they need to perform 4 wheel alignment. Overall it will cost me over a thousand. Luckily, I have an extended warranty on my car. Stephen worked on everything from calling the insurance company making sure they cover all the cost for the repairs which is really great. So overall I only have to pay $200 which includes the $90 plus tax regular maintenance (oil change, tire rotation and complimentary inspection) and my $100 deductible on my extended warranty insurance instead of paying over a thousand. With all the maintenance and repairs, not to mention the free car wash, now my baby is driving smooth like brand new. I’m really glad that I came back and won’t mind driving up north for my next regular maintenance. Shout out to the mechanics aswell for doing such an amazing job. Thank you for the great and honest service whenever I visit. More

always professional service provided by the staff. car was clean. wait was reasonable. just wish that cost for the services and parts are not too high was clean. wait was reasonable. just wish that cost for the services and parts are not too high More

Very nice people. Doing a good job of balancing COVID health concerns with customer service. Low pressure environment. It was easy and pleasant to buy a car there. health concerns with customer service. Low pressure environment. It was easy and pleasant to buy a car there. More

This was as close to a flawless transaction as one could imagine. I have bought a few cars from Motorwerks in Barrington and there was ALWAYS friction. This is hard to say (when it comes to cars salesmen) imagine. I have bought a few cars from Motorwerks in Barrington and there was ALWAYS friction. This is hard to say (when it comes to cars salesmen) BUT I will say it, Moe Yazdani did everything he said he would and it wholly painless. No sitting around endlessly waiting for this or that to happen. Just in and out. And treated respectfully by everyone I interacted with. More

The entire transaction except for when I picked up my car was completed via phone or text and went very smoothly. Any questions I had were were promptly answered. I had previously purchased a Mazda 3 and C was completed via phone or text and went very smoothly. Any questions I had were were promptly answered. I had previously purchased a Mazda 3 and CX-9 From this dealer and had total confidence in them. More

Besides initially being told to go to the dealership for repairs, once I arrived at the correct place Mazda Autobarn, Evanston, they were great, despite a little longer wait ti,e 15 . repairs, once I arrived at the correct place Mazda Autobarn, Evanston, they were great, despite a little longer wait ti,e 15 . More

The process was smooth and quick. I drove 9.5 hrs to get to the dealership and they had the car out front and ready for me to drive when I got there. to the dealership and they had the car out front and ready for me to drive when I got there. More