The Autobarn Mazda of Evanston

easy experience - not the stereotypical experience. Giovann and Mike made it a breeze. Found out what was important to me, and were able to accommodate. Giovann and Mike made it a breeze. Found out what was important to me, and were able to accommodate. More

Always courteous, efficient and competent. They have not tried to talk me into unnecessary work in 4 years. Very happy with Mazda! So happy with my Mazda! tried to talk me into unnecessary work in 4 years. Very happy with Mazda! So happy with my Mazda! More

Excellent service from start to finish. Scheduling was easy, the location is very accessible, and I was greeted promptly. Communication was friendly, courteous, and informative. This was my initial servic easy, the location is very accessible, and I was greeted promptly. Communication was friendly, courteous, and informative. This was my initial service for my new vehicle, and I'll be glad to go back for subsequent services. More

Buying my 2021 CX-30 was a breeze. I connected with Kam in a walk-in and he set me up for a test drive and followed up by text to answer my questions and assess my interest. I did not feel any of the sales in a walk-in and he set me up for a test drive and followed up by text to answer my questions and assess my interest. I did not feel any of the sales pressure or manipulation I have experienced at other dealerships in the past. He listened to my wants and needs and steered me to the right trim level. When I found they had the exact model, color, and trim level available on the lot, it was an easy decision. The car pretty much sold itself--a second test drive sealed the deal, and Kam had me set up to drive the car home the next day. I'm so happy with my new car! More

It is always a pleasant experience at Autobarn. Employees are helpful, keep in touch with the progress of the repair and explain what has been done. Employees are helpful, keep in touch with the progress of the repair and explain what has been done. More

My purchase of a used 2017 Mazda CX-5 was a very good experience. Two cars were cleaned and ready for us to test drive. Kam was extremely helpful in explaining the differences between the cars’ trim pa experience. Two cars were cleaned and ready for us to test drive. Kam was extremely helpful in explaining the differences between the cars’ trim packages, mileage, etc. The financing and warranty experiences were a little more confusing. In hindsight I would have preferred walking out of dealership with both the car and a clearly itemized list of sticker price, sales tax, other fees, cost of the pre-owned certified warranty and total finance charges. I’ll be better prepared for my next purchase! More

I had an excellent experience at Autobarn. Pat Levy was extremely capable, helping me trade in my older Mazda 3 to buy a 2020 CX-5. The car was detailed and flawlessly clean. Covid protocols were in plac extremely capable, helping me trade in my older Mazda 3 to buy a 2020 CX-5. The car was detailed and flawlessly clean. Covid protocols were in place (thank you). Pat patiently walked me through the unfamiliar Mazda upgrades, and helped me with some settings. Mo Yazdani made sure everything was arranged perfectly. I had driven in from Wisconsin, so I wanted to get everything done in one visit; and it all happened on the afternoon, the day before Thanksgiving. Great job, guys! More

Great experience, especially the Service Dept run by Barry. Outstanding. The professionalism and quality of work is outstanding and appreciated. Doing the heavy lifting for the Sales Team to ensure re Barry. Outstanding. The professionalism and quality of work is outstanding and appreciated. Doing the heavy lifting for the Sales Team to ensure repeat buyers. More

Our experience with the periodic maintenance on our CX-3 is first-rate—- consistently! The space is very clean, safe, and comfortable. The staff keeps me informed about the time needed to service the car is first-rate—- consistently! The space is very clean, safe, and comfortable. The staff keeps me informed about the time needed to service the car and they are also prompt to tell me about what they find (when applicable) that may need further attention. This is the way to get your car serviced! More

I brought my car in for a minor problem and they completed the service within 1 hour. I walked over to Target and they kept me updated by text. completed the service within 1 hour. I walked over to Target and they kept me updated by text. More