The Autobarn Mazda of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 1,005 reviews
Excellent service Jon really makes sure you’re taken care of and helps you get what car you want for a price similar to what you would want of and helps you get what car you want for a price similar to what you would want More
Super pleasant experience. Easy to schedule, and I am confident that the work done was both necessary and well executed. I will certainly return when my car needs service. confident that the work done was both necessary and well executed. I will certainly return when my car needs service. More
I was very happy with the service, although I was not happy with the 2 hour and 15 minute time frame the service took. It was a routine service and was told between 1 hour and 1.5 hours. It delayed my da happy with the 2 hour and 15 minute time frame the service took. It was a routine service and was told between 1 hour and 1.5 hours. It delayed my day with other errands and appointments. When I asked why there was a delay, I was told because there was a staff shortage and they have discussed getting more people with management, but to no avail. I have to go and get my brake fluid done soon and I am concerned that it will be another LONG wait. I have never had this problem here before, but 2 hours and 15 minutes for a routine service is a complete joke. More
Everyone there is very knowledgeable and friendly I especially like the waiting room it’s very comfortable and they have coffee and bottled water they also have WiFi and television and washrooms close especially like the waiting room it’s very comfortable and they have coffee and bottled water they also have WiFi and television and washrooms close by More
This was the second Mazda purchased from The Autobarn. The pricing was transparent and avoided any haggling. Our sales person, Pat, was very well versed in the car features and explained things clearly. The pricing was transparent and avoided any haggling. Our sales person, Pat, was very well versed in the car features and explained things clearly. When he couldn't answer a question he had the sales manager, Mo, explain how pricing was determined.Both were very pleasant and professional. The same can be said for Bob in the finance department. The experience reinforced the positive experience we previously had and we know the excellence of the service department as well. Good online information and listing of available in stock models. More
A very clean and efficient service department. We have been there twice and were treated courteously. No complaints. On time. Very upscale facility. Good customer service. been there twice and were treated courteously. No complaints. On time. Very upscale facility. Good customer service. More
I am very pleased with my service with Mazda. I came early for my appointment and they were able to accommodate. I was there for less than a hour. early for my appointment and they were able to accommodate. I was there for less than a hour. More
Every time take my car into the service department I am treated like royalty. My car is taken care of so well. I appreciate everything that they do! Thank you. treated like royalty. My car is taken care of so well. I appreciate everything that they do! Thank you. More
It is always a pleasure getting my Mazda3 serviced at the Autobarn. Everyone is very accommodating, and the process is also very efficient. Thank you all for a great job. Autobarn. Everyone is very accommodating, and the process is also very efficient. Thank you all for a great job. More
The entire process from just looking around in the showroom to making the purchase, the team was superb! As a first time Mazda owner, we've been nothing short of impressed! Thanks Kam for your help in showroom to making the purchase, the team was superb! As a first time Mazda owner, we've been nothing short of impressed! Thanks Kam for your help in making this purchase. You're an A+ salesman. Keep doing amazing work! More