The Autobarn Mazda of Evanston

We felt our ability to professionally negotiate a reasonable transaction was managed to our expectations. Dealer was professional, courteous, and helpful. Professional and transparent assistance wi reasonable transaction was managed to our expectations. Dealer was professional, courteous, and helpful. Professional and transparent assistance with financing. More

Oscar was great 👍 he took his time and was very polite I appreciate it his service thank you Oscar. I’m not sure why I have to write 25 words to submit the survey pls change this. appreciate it his service thank you Oscar. I’m not sure why I have to write 25 words to submit the survey pls change this. More

I bought my son's first car CX1 from Evanston Autobarn and have been servicing the car there. Service great as always and good attention to Covid safety protcol. I will certainly return when my car needs and have been servicing the car there. Service great as always and good attention to Covid safety protcol. I will certainly return when my car needs service. More

The Autobarn's service center was excellent. Victorino was my service rep and he was very capable and was able to answer all of my questions. was my service rep and he was very capable and was able to answer all of my questions. More

Service great as always. Super communication. Thanks Tomy and team. Good attention to Covid safety protocol. Check out friendly and efficient. I will be back. Tomy and team. Good attention to Covid safety protocol. Check out friendly and efficient. I will be back. More

Victorino kept me informed as to the status of my vehicle. He also advised me as to the technical aspects of using a trickle charger so that when I am not able to regularly use my vehicle, I can kee vehicle. He also advised me as to the technical aspects of using a trickle charger so that when I am not able to regularly use my vehicle, I can keep it at ready to go. More

Great and friendly service. From the receptionist all the way to the finance manager, my experience was great! I will definitely buy from here again! way to the finance manager, my experience was great! I will definitely buy from here again! More

Oscar was very helpful in checking me in for service and knowledgeable about some issues I was having with my car. He showed me how to adjust settings in my car that I had been unaware of. knowledgeable about some issues I was having with my car. He showed me how to adjust settings in my car that I had been unaware of. More

I had good customer service but was disappointed in one issue. I purchased my car a white CX-30 in June 2020. Little orange spots (looks like rust or rust color, but is not) are beginning to show up on the issue. I purchased my car a white CX-30 in June 2020. Little orange spots (looks like rust or rust color, but is not) are beginning to show up on the exterior white of the car. They are small dots, but noticeable and do not come off with washing. I asked about them when I brought my car in for service. I was told by the service person that some other Mazda owners had registered the same concern about these spots showing up on the finish of the car. I was told Mazda would not correct it. Very disappointing. More

We had an awesome experience buying our CX-5. Jeff Williams was awesome. very knowledgeable on the different models we were looking at. Jeff took the time to really understand our preferences and need Williams was awesome. very knowledgeable on the different models we were looking at. Jeff took the time to really understand our preferences and needs for a new vehicle, and found us a perfect match. When it came time to discuss pricing, Jeff was really great and helped us out a lot on the price of the car and trade in. The dealership made this process very smooth. I expected much more back and forth, but we came to a deal very quickly. The dealership was very transparent too. Jeff went through all the numbers with us before we even went to finance. There were no nonsense fees being pushed. We dealt with Ryan Straz in finance. Ryan was very pushy and would not take no for an answer when we told him we didn't want to purchase an extended warranty. I had to tell him no many many many times before he would drop it. Once he did though, Ryan got the deal done quickly and professionally. I was pleased that he did not push any nonsense upgrades too. All in all, we had a great experience at this dealership and would buy from them again, and we'll be sending family/friends Jeff's way in the future should opportunity arise. More