
The Autobarn Mazda of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
Service service SERVICE! And the man who made it all happen from the very beginning, is Patrick Levy. The best! The very BEST! I absolutely love my new car! happen from the very beginning, is Patrick Levy. The best! The very BEST! I absolutely love my new car! More
My car was sold to me 3/27/2021 and my car I took it to the dealer 5/27/2021 and I took it to the mazda shop and they said my car is unsafe to drive and instead of giving me another car they want me to tra the dealer 5/27/2021 and I took it to the mazda shop and they said my car is unsafe to drive and instead of giving me another car they want me to trade my car back in and restart payments on another car and still hasn't called me back to tell me what cars would they give me or thought about switching my car for collateral. More
Friendly service staff - work done in a timely manner - very pro-customer in dealing with problems. (But why is there a 25 word minimum for this review?) very pro-customer in dealing with problems. (But why is there a 25 word minimum for this review?) More
Great team. Jeff and Mo are extremely helpful. I flew in from out of state. Smooth transaction. Great buying experience. Great amenities onsite while you wait. Very clean and friendly business. from out of state. Smooth transaction. Great buying experience. Great amenities onsite while you wait. Very clean and friendly business. More
very professional..completed the service within the timeframe provided and nice amenities while waiting for the car to be serviced. Thanks for all the good work timeframe provided and nice amenities while waiting for the car to be serviced. Thanks for all the good work More
Your employees were great. They were polite and receptive to me saying no and the the shop always does good quality work but prices felt pretty high for the break job but the worst was charging me for a tire to me saying no and the the shop always does good quality work but prices felt pretty high for the break job but the worst was charging me for a tire rotation when the wheels were already off for the break job! Also, please stop pushing customer for maintenance that isn't necessary. For example, the manual says differential fluids should be replaced at 60K or 120K miles (depending on the model) but I'm not at either and yet the employees tried to urge me to get differential flush. Please only recommend maintenance in accordance with the owners manual and not what the mechanic or employee recommends. Also, my car is a manual transmission CX5, which is front wheel drive so I don't even have a rear differential yet the document (the bill basically) and employees really tried to push me to get one. If this continues, I will be taking my car to be serviced elsewhere. More
Oscar was really thorough in his review of what needed to be done on the car. He didn't pressure me to do and service that I wasn't ready to do. They did it quickly and without any hassles. I was even abl be done on the car. He didn't pressure me to do and service that I wasn't ready to do. They did it quickly and without any hassles. I was even able to have my son drop it off and pick it up and they accommodated him so I could keep working. More
Mohammed and Chris were great. Good price, excellent communication. My only complaint is about extended service which the Finance Manger sold. I am not opposed to it, but it is highly negotiable and y communication. My only complaint is about extended service which the Finance Manger sold. I am not opposed to it, but it is highly negotiable and you never know, unlike the car, whether you got the best price. That does not sit well with me. A few options of providers and reasonable pricing can avoid hard selling by Finance Manager. More
Kam made everything easy for this purchase. I traded in my car for a new 2021 and loved the experience. they were patient and worked with me to get this done. Thank you Kam! my car for a new 2021 and loved the experience. they were patient and worked with me to get this done. Thank you Kam! More
Very good car-buying experience. Jeff did a great job making things easy and agile. Strong recommend their service. Thank you and keep up the great work. making things easy and agile. Strong recommend their service. Thank you and keep up the great work. More