The Autobarn Mazda of Evanston

I called on Tuesday, May 4 and was given an appointment for Thursday, May 5 at 2:30 PM. When I got to your place at 2:30, I was told that they could not find a record of the appointment and that I would h for Thursday, May 5 at 2:30 PM. When I got to your place at 2:30, I was told that they could not find a record of the appointment and that I would have to wait!!!3 hours!!! until the car would be ready! I find this type of service UNACCEPTABLE and not in line with the 15 years of service with Autobarn Marda of Evanston!!! Un fortunately due to scheduling loads i had no choice but to wait over 3 hours! We are getting close to buying a new car and were going to buy it from you, but based on this negligence we are reluctant to do so. I am interested in your response to this disappointing occurrence. Peter More

Second Mazda I purchased from the Autobarn. Great customer service and my expectation were met every step of the way. Kam was knowledgeable and attentive to my needs. customer service and my expectation were met every step of the way. Kam was knowledgeable and attentive to my needs. More

Great Service. Tomy set expectations and communicated well. Quick turnaround on the service so great experience. We will return for the next service for our mazda. well. Quick turnaround on the service so great experience. We will return for the next service for our mazda. More

Good fast efficient service. I am not a price shopper so can’t comment on the value aspect. I like the free car wash. That is worth a few dollars. can’t comment on the value aspect. I like the free car wash. That is worth a few dollars. More

Great experience at the dealership and my new Mazda seems to be a very good product. I'm thrilled with the initial quality of the vehicle after a not so good experience purchasing a lemon from a different m to be a very good product. I'm thrilled with the initial quality of the vehicle after a not so good experience purchasing a lemon from a different manufacturer almost a year ago. More

The work was great. Only 3 stars because of 2 reasons; the long process to verify the warranty for the air conditioner condenser (car was there all day), & not honoring the Complimentary Service Offer, I the long process to verify the warranty for the air conditioner condenser (car was there all day), & not honoring the Complimentary Service Offer, I received via an email from Mazda, that expired on 4/30 (was hoping for a little flexibility). More

Moe and Pat are both knowledgeable, friendly, gracious, and attentive and they went above & beyond in working with me. The 2021 CX-5 they helped me buy is a fantastic car. The 2021 red Miata RF is just ama and attentive and they went above & beyond in working with me. The 2021 CX-5 they helped me buy is a fantastic car. The 2021 red Miata RF is just amazing! They found it for me in VT, shipped it in and had it waiting for me with a large red bow on top. Their service can't be beat! More

Manny and Ryan patiently answered all our questions and guided us smoothly through the purchase of our first car in a friendly and professional manner. guided us smoothly through the purchase of our first car in a friendly and professional manner. More

Thanks for the 20 years of service! Love the work Harry does and the rest of the teams service. We are moving.it’s been great. does and the rest of the teams service. We are moving.it’s been great. More

Great experience! Manny was amazing. This might have been the easiest Car purchase i have ever had. Would recommend Manny and Autobarn to everyone. Thanks! the easiest Car purchase i have ever had. Would recommend Manny and Autobarn to everyone. Thanks! More