
The Autobarn Mazda of Evanston
Evanston, IL
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Once you buy I car from this dealership, you are soon forgotten. Can't get in touch with anyone. Every one is too busy to take a call. I saw this coming, but I gave them the benefit of doubt. forgotten. Can't get in touch with anyone. Every one is too busy to take a call. I saw this coming, but I gave them the benefit of doubt. More
I was given a “quote” for a monthly payment by the salesman for a 60 month payout. When I got to the finance stage of the process. I was presented with the same monthly payment for a 72 month payout. salesman for a 60 month payout. When I got to the finance stage of the process. I was presented with the same monthly payment for a 72 month payout. Finance wished to add $5k to my purchase price for things that my current insurance covers. This was a coordinated effort by sales and finance to add $5k to my purchase price. When I declined the “coverage” I was asked how much I was willing to pay… 7:30 on a Friday night. Please let me go home! More
Hands down amazing! I felt like I walked in an out the dealership, they were extremely helpful and patient with me. They gave me an accurate estimate before my arrival too. dealership, they were extremely helpful and patient with me. They gave me an accurate estimate before my arrival too. More
The salesguy was great however the rest of the experience is awful. Almost almost 6 hours to complete a transaction Be very careful what you sign and make sure you get copies of everything. It’s been a c is awful. Almost almost 6 hours to complete a transaction Be very careful what you sign and make sure you get copies of everything. It’s been a couple of weeks and I haven’t received a response to my issues. More
Service took much longer than expected and took about 4 hours. However, it was quality work and they washed my car and vacuumed at the end. hours. However, it was quality work and they washed my car and vacuumed at the end. More
Lin Rusinque fantastic service advisor. Knowledgeable, friendly. He explain everything what service needed to be done. The Mazda Autobarn is the best dealer Thank you friendly. He explain everything what service needed to be done. The Mazda Autobarn is the best dealer Thank you More
The entire car purchasing process went very smoothly, including the follow-up after the car was sold to me. The salesman, Ivan Saez's skill was all a customer could ask for. I am glad my friend, Jannett including the follow-up after the car was sold to me. The salesman, Ivan Saez's skill was all a customer could ask for. I am glad my friend, Jannette Lloyd recommended the Autobarn to me. Mary Long Hudson More
Giovann Raymond pulled a rabbit out of a hat and chased the rabbit all the way to Kentucky to find my white soft top Mazda Miata with a stick shift! I am SO grateful during this time of semi-conductor shor the rabbit all the way to Kentucky to find my white soft top Mazda Miata with a stick shift! I am SO grateful during this time of semi-conductor shortages that Giovann acted like a real champ! I couldn't believe how quickly the transaction opened and closed. Giovann gave me a thorough understanding of operating this sports car before I pulled out of the showroom and Robert Hamilton, Finance Manager, gave me an insight into financing that made me confident I had made the right decision among all the options available to me. It was really an enjoyable experience! You have a great team operating under this Evanston Autobarn roof! Keep up the great work! More