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The Autobarn Mazda of Evanston
Evanston, IL
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,027 reviews
Verified Customer
July 13, 2021
My service advisor had no idea what she was doing. Also, I brought my car in for an oil and filter change and ended up spending over $400 on other things. When I asked for an explanation on the charges, the I brought my car in for an oil and filter change and ended up spending over $400 on other things. When I asked for an explanation on the charges, the supervisor came over and simply read off the list of what the technician said the car needed with no explanation. I was in the middle of talking to him when he walked away. More
by SODIC312
Employees Worked With
Not sure of her name
July 12, 2021
Tried for 3 full days to purchase a car from this dealer. Im located in St louis Mo. I got few returned calls, was passed to an inexperienced sales person named Manny. We agreed upon a price $300 off ask. He Im located in St louis Mo. I got few returned calls, was passed to an inexperienced sales person named Manny. We agreed upon a price $300 off ask. He kept asking for a $1k deposit, which I agreed to all I ask as for a sales contract with an agreed upon price in it. Thats what I could never get from them. All I got was excuses and silence. When i finally got a hold of the sale manager Mo ( who did seem nice and was out sick he tells me sorry the car just sold) this car had sat on their lot for 90+ days already. I have never seem a more unprofessional poorly run dealership in my life. I would not recommending wasting your time with this dealer. They are very shady and not trust worthy in my opinion . More
by mr audi
Employees Worked With
Manny, Moe Yazdani
July 10, 2021
For some reason the servicing took more than an hour over the estimated time. Thankfully I had nothing else scheduled and I brought a magazine choke full of articles I wanted to read. And a;; charges were wa the estimated time. Thankfully I had nothing else scheduled and I brought a magazine choke full of articles I wanted to read. And a;; charges were waved. More
by DEMUTH933
Employees Worked With
Tomy Gnaimvongsa
July 09, 2021
Great service! Everyone was courteous and professional. Excellent communication about what I needed along with what was done. Service was completed in a timely manner. Excellent communication about what I needed along with what was done. Service was completed in a timely manner. More
by GAR_ROBLES
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
July 09, 2021
We've been coming to the Autobarn since I moved to Chicago, and they always do a great job, not just with the service itself, but with walking us through the steps and options. Chicago, and they always do a great job, not just with the service itself, but with walking us through the steps and options. More
by MsLizOT
Employees Worked With
Oscar Galicia
July 09, 2021
An absolute disaster. Avoid them. They claim they care they do not. They have no respect for your time. Like all dealers, run away as much as possible. 6 weeks to change a windshield. They are morons. Th they do not. They have no respect for your time. Like all dealers, run away as much as possible. 6 weeks to change a windshield. They are morons. The dealer manager is even worse. Face of a person that has no emotions and does not care. A complete loser that can only be a manager of a dealer. More
by Jl-2021
Employees Worked With
One of the service advisors: jay
July 07, 2021
Efficient, complete service with clear communication. Easy drop off, phone call update within an hour. Service rep Oscar Galica explained everything I needed to know. Easy drop off, phone call update within an hour. Service rep Oscar Galica explained everything I needed to know. More
by rwexler
Employees Worked With
Oscar Galica *****
July 04, 2021
Working with Manie, Robert, and the rest of the Auto Barn team was an absolute joy. I walked in looking for a specific vehicle without notifying anyone there. The team was quick to help and I was able to wal team was an absolute joy. I walked in looking for a specific vehicle without notifying anyone there. The team was quick to help and I was able to walk out that same day with exactly the car I was looking for. More
by MARTIN.JOSEJ
Employees Worked With
Mike Allegretti
June 30, 2021
In and out; not much time waiting. Reasonably priced periodic service. In and out; not much time waiting. Reasonably priced periodic service. In and out; not much time waiting. Reasonably priced peri periodic service. In and out; not much time waiting. Reasonably priced periodic service. In and out; not much time waiting. Reasonably priced periodic service. More
by NICKOLAS_DALLAS
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
