The Autobarn Mazda of Evanston

My wife and I were looking for a 2010 Mazda5 with manual trans, but apparently those are as rare as hens teeth and one couldn't be located, so she stopped by Autobarn Mazda to look at a 2012 with manual tra trans, but apparently those are as rare as hens teeth and one couldn't be located, so she stopped by Autobarn Mazda to look at a 2012 with manual trans. They let her take it home for a couple of days and she really liked it. We stopped by on Saturday 4/16 to talk about purchasing and we drove home with it. Andre was our salesperson, but being that this was a Saturday and he was very busy with multiple customers, we also got assistance from Jon, another salesperson. Negotiations were relatively painless and they were very accomidating to our needs (we dragged our 6 month old along and he was in "cranky mode"). Overall, a great experience! More

I called to check on a vehicle that I saw online. My husband and I was interested in purchasing a new vehicle. We called the dealership and Andre Jennings answered my call. He confirmed that the vehicl husband and I was interested in purchasing a new vehicle. We called the dealership and Andre Jennings answered my call. He confirmed that the vehicle was in stock. We test drove the vehicle however I was looking for more amenities so Andre pointed out the 2011 Mazda CX9 which I instantly fell in love with. I had a set budget on the purchase so Andre and Mike work diligently to meet my budget. We closed the dealership down finalizing the deal but it was truly worth it. Andre, Mike and Tony (finance) were informative, professional and friendly. They made out visit worthwhile. Thank you. More

Working with the salesman, Jon Kaufman,was a very good experience. He was polite, friendly, professional, knowledgeable, reliable once the deal was made, and did not use pressure tactics. Once we discuss experience. He was polite, friendly, professional, knowledgeable, reliable once the deal was made, and did not use pressure tactics. Once we discussed our price difference, however, he needed to "defer" the negotiations to his assistant manager who was polite but provided some pressure tactics. It was somewhat a "good cop - bad cop" act all in an effort to get their price. The final price was a "compromise" but I am sure the dealer made a good profit. The car was a used 2011 so I had minimal used car price information. More

Went into the autobarn looking for a specific vechicle, with the help of Eric drew, he made sure I left with the vechicle that I wanted. He was so nice and he really listened to me when I expressed what I with the help of Eric drew, he made sure I left with the vechicle that I wanted. He was so nice and he really listened to me when I expressed what I needed in a vechicle, instead of just rushing me to buy the car. He took his time and he explained things to me. He was very patient and understanding, which made my first cr buying experience pleasant. I'd recommend the autobarn mazda of evanston to everyone. There are some nice people there waiting to help you get into your new car/truck/van, but Eric Drew is my favorite. ask for him. More

I had a very good experience with Dave at Autobarn. We purchased an '09 Mazda6 after negotiating with two other dealers, and Dave handled us very well throughout the experience. He was low pressure, and purchased an '09 Mazda6 after negotiating with two other dealers, and Dave handled us very well throughout the experience. He was low pressure, and allowed us to do our due diligence without heavy handed sales tactics. I would classify him as the type of salesperson most of us want to deal with - professional, business-like and respectful. Believe he also buys most of their inventory, so has the best knowledge of the cars on the lot. The entire process took 2.5 days - we were looking at two other cars at the same time, and after we negotiated the final price, we had the car checked out by a separate mechanic. This seemed fine by Dave. Throughout all, very respectful and timely. We also got a very good rate through the dealership (not a huge fan of the finance person btw. Read the papers you're signing, and the tactic of offering an $1895 bumper to bumper warranty after the final price is confirmed w/o room for negotiation didn't make me smile), but it would have been strange not to have something not feel like a regular dealership. I will have to think more about getting a used car certified in the future because it's only a powertrain warranty, and have not researched how often fixes would be bumper to bumper versus a powertrain. Finance person indicated 90% were b2b; new information for me. The question is really whether you can buy the used car without dealer certification because they seem to roll it into the price. After the papers were signed, Dave drove the car to Chicago for us. Small thing, but it counted, especially after the papers were signed and there was in many dealerships eyes, no need to do this. Recommend the Autobarn even after had read other Yelp reviews with less than positive things to say. It depends on the salesperson, your knowledge of the car you want and your negotiation position. Dave was extremely helpful in getting us the car we wanted, knowledgeable about the inventory and quick to get down to the real work of price. Thank you Dave! More

We just purchased a 2010 Lexus IS350 and could not be more pleased with this dealership. Our salesman, Thijs de Kool, was extremely helpful, courteous and knowledgable. We drove over 300 miles roundtri more pleased with this dealership. Our salesman, Thijs de Kool, was extremely helpful, courteous and knowledgable. We drove over 300 miles roundtrip to buy this car and we are so hppy that we did. We were treated very fairly on our trade and our new car was detailed to perfection. We financed through them even though we already had prearranged financing through our credit union because the rate was so incredibly low. I would HIGHLY recommend this dealership and Thijs! More

We had a good experience here. Eric Drew, one of the salesman, was super friendly and helpful. Apparently they have a warehouse of cars in addition to what they have on the lot, which means you have a l salesman, was super friendly and helpful. Apparently they have a warehouse of cars in addition to what they have on the lot, which means you have a lot of options with this dealer. I came in looking for(and bought) a pre-owned Mazda3 in good condition and they had a nice selection, all reasonably priced. More

Just bought a used Jaguar. What a great experence. The Just bought a used Jaguar. What a great experence. The price was great.The car was great. The service was great. I was treated with respect and kindn Just bought a used Jaguar. What a great experence. The price was great.The car was great. The service was great. I was treated with respect and kindness. Everyone there did a great job, way to go guys. Special Thanks to Eric Drew Thank you so much.I Drove 130 miles to buy this car and i'm glad that i did. More

Patrick Datt, the sales rep, was excellent. Answered every question. Helped get me the best deal possible...and made sure I had the car I really wanted. Don Drescher, Sales Manager, was very congenial every question. Helped get me the best deal possible...and made sure I had the car I really wanted. Don Drescher, Sales Manager, was very congenial and concerned that I was happy. Tony (in the finance office) was most informative and helpful. Explained everything. I enjoyed working with each of them. Most time was spent with Patrick and, like I said, he was very thorough and intent on being sure I was satisfied. More

Over the years I have bought/leased over a dozen new vehicles from a handful of different dealerships. This was far and away the WORST sales experience I had in my entire life. While they told me they vehicles from a handful of different dealerships. This was far and away the WORST sales experience I had in my entire life. While they told me they were interested in "making me a great deal on their remaining 2010 models" they had no intention of doing so. The unit they advertised on-line had misteriously sold just before I arrived. I expected a similar but not as deep a discount on a slighlty less equipped model, but they came nowhere close. By the time we were done "negotiating" my wife was furious and half way back to our car. She praised me for not cursing at them because they certainly deserved it. Stay away! Your sanity is not worth the frustration you will leave with. More