The Auto Warehouse
Chicago, IL
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2 Reviews of The Auto Warehouse
They will cut your car off for being 1 week late customer service is extremely poor, I had to report them to the Attorney General for it I have a chronically ill child and my paydate for my note is the week service is extremely poor, I had to report them to the Attorney General for it I have a chronically ill child and my paydate for my note is the week after my payday More
2 years no Title It’s been 2 years since I paid off my car. I’ve been calling all week to get their “title clerk” on the phone to make arrangements to pick up my title It’s been 2 years since I paid off my car. I’ve been calling all week to get their “title clerk” on the phone to make arrangements to pick up my title. I get here today and they can’t find my title but funny how the great customer service went out the door. Little Ms. Desiree from payment department actually slammed the door behind me and with her big wanna-be shoes decided to confront me like she was in the street. Unprofessional and unacceptable. Then they have the sales manager come tell me that they just couldn’t find it and to come back another day. I said No, I wanted my title today, they said well wait if you want but we don’t know where it is. I had to call police and they even gave them an attitude when asked who was the owner he said what did it matter. Your business can thank Ms. Desiree for the 0 rating. There was another client that saw all this unprofessional scenario go down. She even said that she needed to get fired. She don’t belong in anyone’s business if you don’t want to lose business. More