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The Audi Exchange St. Charles - Service Center

St. Charles, IL

5.0
105 Reviews
Call Service Center (888) 513-3176

105 Reviews of The Audi Exchange St. Charles - Service Center

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September 26, 2025

Jason knows his stuff and knows how to relate it to clients. The assigned technician sends a video message and one can see what’s going on with one’s car More

by P.weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 26, 2025 -

The Audi Exchange St. Charles responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

September 14, 2025

excellent service explained everything in detail. Very quick and sent video of what was completed. More

by cash852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Sep 14, 2025 -

The Audi Exchange St. Charles responded

Thanks for sharing your thoughts about your experience with The Audi Exchange St. Charles. We appreciate your business and hope to see you again soon! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

August 29, 2025

Jason Piske was very helpful and knowledgeable about meeting my needs in regards to maintenance More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
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Aug 29, 2025 -

The Audi Exchange St. Charles responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

August 24, 2025

Pleasant experience overall with every aspect of the dealership! Really very helpful start to end More

by kariearch45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Buenzow
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August 20, 2025

Justin Doyl does an. Outstanding job,communicates well and keeps you in formed as to what is going on with your vehicle. More

by jbchranko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyl
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August 16, 2025

The friendly professionalism was great. The atmosphere to the bright brilliance of the facility They just know how to handle customers More

by joet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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July 25, 2025

Easy to schedule, transparent with cost, friendly atmosphere, loaners are available, supporting local Audi club More

by CWX420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
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July 17, 2025

Very efficient and explained everything that was covered in what they were going to do More

by Pbk1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Manfred
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2025

The whole experience with the service department was both courteous and professional. I was very pleased and will definitely be back for any of my future repair needs. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
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July 10, 2025

Knowledgeable technicians. Pleasant and friendly attitude. All questions addressed and resolved timely. Service updates were prompt and as provided as promised. . More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin/Service Mgr.
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