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Texas Toyota of Grapevine
Grapevine, TX
669 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 669 reviews
May 19, 2024
Jon Diaz, my salesperson, and the team over there made the experience as easy as possible. From a first time buyer, I will certainly be coming back for future purchases and directing friends and family th the experience as easy as possible. From a first time buyer, I will certainly be coming back for future purchases and directing friends and family there! More
by wilson.spence91
Employees Worked With
Jon Diaz
May 17, 2024
Jim and Jon were honest, transparent, and extremely helpful in helping me get the best deal in town. I did a lot of shopping and they were the best hands down. helpful in helping me get the best deal in town. I did a lot of shopping and they were the best hands down. More
by trent.e.demeritt
Employees Worked With
Jon Diaz and Jim Wells
May 17, 2024
Not sure what to expect when we pulled into the dealership while shopping for a new car with my friend. Morgan was honest and extremely helpful answering all our questions and very patient as she l dealership while shopping for a new car with my friend. Morgan was honest and extremely helpful answering all our questions and very patient as she looked around and tried to decide. She went above and beyond. I be coming back to purchase a new car from Morgan. Hands down the best dealership in DFW with an employee like Morgan. More
by Karpet
Employees Worked With
Morgan
May 13, 2024
I had a wonderful experience with Yosief Tesfazion, who went above and beyond to assist me. Initially, I went to purchase a car I had seen online, but I was disappointed with its appearance in person. Yosi went above and beyond to assist me. Initially, I went to purchase a car I had seen online, but I was disappointed with its appearance in person. Yosief patiently helped me search through the options until I found the perfect car for me. I am absolutely thrilled with my purchase and I want to express my gratitude to Yosief for his exceptional assistance. Thank you so much, Yosief! I am truly in love with my new car. More
by josephineigenegbai
Employees Worked With
Yosief Tesfazion
May 11, 2024
Our agent, Charlie, provided a satisfying array of options within my desired parameters and provided comprehensive overviews of each vehicle’s history, helping to make the most informed decision possi options within my desired parameters and provided comprehensive overviews of each vehicle’s history, helping to make the most informed decision possible. He made my experience with Toyota of Grapevine pleasant and well-rewarding, and I feel secure in the purchase of my new vehicle! The rest of the staff overall appeared quite friendly and quick to assist the other patrons of the day, and together they have cultivated an environment that I would absolutely be delighted to return to for future purchases! More
by Chris
Employees Worked With
Charlie
May 03, 2024
Unfortunately, Dealership in grapevine Services are the worst of all, and here is my story Toyota highlander 2018 I went to this Dealer on 11/23 I replaced the brake and they resurfaced roters After tha worst of all, and here is my story Toyota highlander 2018 I went to this Dealer on 11/23 I replaced the brake and they resurfaced roters After that, I took my car and started driving it, and I heard noise in the brake. I went back to them and they said it was a good brake, and after a few days, I was with my family and suddenly the car stopped and almost killed me and my family. Icalled the towing and towed it to the dealer. One of the problems was that the caliper missed bolt and the caliper moved and hit the rim from the inside. They put the bolt and said it is okay to drive , until they got a new rim, So they gave me a rental car and paid the rent money after many days, and they still had the towing refund money they paid after three months. Icontacted the Toyota corporate several times to complain about Dealership in grapevine . Until now, there is a noise in the brake(grinding) and has click noise when start push brake,i can not back to them again because i do not trust them any more. This is why I advise people not to go to this dealership service because they do not do their job straight. More
by ltoky1970
Employees Worked With
Raymond ( he is a nice guy)
May 01, 2024
This is a great dealership! The location was easy to get to and the people are so friendly and helpful, especially Sebastian and Nick. We showed up not quite sure what car we wa The location was easy to get to and the people are so friendly and helpful, especially Sebastian and Nick. We showed up not quite sure what car we wanted but we had a list of preferences and Sebastian took that list and found us a couple of cars that would meet our needs. He was patient, kind, and respectful. He let us take our time looking at the different vehicles and helped us to find our dream car within our budget. Nick was very helpful with explaining the different financial options and warranties. If we need to buy another car we will definitely be coming back to Texas Toyota of Grapevine! More
by Krystyna C
Employees Worked With
Sebastian, Nick
April 27, 2024
I recently had a disappointing experience at Texas Toyota of Grapevine while considering a pre-owned Tesla Model Y. Despite an initially thorough presentation by salesman Nasser, who detailed minor flaws via of Grapevine while considering a pre-owned Tesla Model Y. Despite an initially thorough presentation by salesman Nasser, who detailed minor flaws via a grainy video, a significant issue—a cracked headlight filled with water—was conspicuously omitted. This major flaw only came to light after I had invested over three hours driving to the dealership. The management's response compounded the frustration, offering merely a slight discount and suggesting I find a replacement headlight from a salvage yard myself. This experience seriously calls into question the dealership's transparency and commitment to customer satisfaction. Potential buyers should be cautious and critically assess the integrity of this dealership's practices. More
by BrandonR
Employees Worked With
NASSER
April 25, 2024
Attention courtesy follow through professional professionalism, honesty. Great cars, good location, great people especially Christian in sales professionalism, honesty. Great cars, good location, great people especially Christian in sales More
by Jflashrock
Employees Worked With
Christian, Bruce, and Adam,
