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Texas Toyota of Grapevine

Grapevine, TX

4.0
665 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 665 reviews

June 15, 2024

Chris H is the best in DFW. Great customer service and even better pricing. Will definitely be back when I upgrade my truck More

by gavinclason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Helvi
Jun 17, 2024 -

Texas Toyota of Grapevine responded

Thank you for your review! We're thrilled to hear that Chris H provided you with the best customer service in DFW and offered great pricing. We're glad that you had a positive experience with us, and we look forward to welcoming you back when you're ready to upgrade your truck. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again in the future!

June 08, 2024

Christian H was our salesman- He was fabulous. Gave us a great deal with our trade in and great service. He even helped detail the car himself to get us home faster in our shiny new Camry! Wahoo! More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian H, Diego, Bruce
Jun 10, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Christian H provided you with fabulous service at Texas Toyota. It's fantastic that he gave you a great deal with your trade-in and went the extra mile to ensure your new Camry was ready for you to drive home in style. We'll be sure to pass along your kind words to Christian. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 03, 2024

John Diaz-Garcia is an absolute well rounded individual. He was recommended by a family friend. John is a hard worker and an amazing salesman. We started our car shopping, and he made sure no matter how lon More

by ceciliamwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Diaz-Garcia
Jun 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for your heartfelt review! We're thrilled to hear about your positive experience with John Diaz-Garcia and our team at Texas Toyota. John is indeed a dedicated and amazing salesman, and we're glad he was able to help you find the right vehicle within your price range. We strive to create a family-oriented environment and go above and beyond for our customers, so your feedback means a lot to us. Thank you for choosing Texas Toyota, and we look forward to serving you again in the future!

May 29, 2024

My salesman was Jim white and he did a great job getting me in a late model Camry ! More

by Stevec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim white
May 30, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience at Texas Toyota! We're delighted to hear that Jim White did a great job getting you into a late model Camry. It's wonderful to know that he provided you with excellent service and helped you find the perfect vehicle. We'll be sure to pass along your kind words to Jim. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 24, 2024

Casey is amazing to work with! I told him what I wanted and he superseded my expectations. This way my first solo purchasing experience and I feel that I was well taken care of. Lo More

by cherithwilliamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
May 29, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that Casey provided amazing service and exceeded your expectations at Texas Toyota. It's great to know that your first solo purchasing experience was a success and that you felt well taken care of. We appreciate your recommendation, and we'll be sure to pass along your kind words to Casey. We look forward to serving you again in the future!

May 20, 2024

Open and honest, straight shooter, nice guy, fast service, appreciate his personality, charm for days More

by MAISIASJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’Ean Johnson
May 21, 2024 -

Texas Toyota of Grapevine responded

Thank you for your feedback! We're delighted to hear that you had a positive experience and that our staff member was open, honest, and a straight shooter. Providing fast service with a friendly and charming personality is what we aim for, and we're glad that we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future!

May 19, 2024

Jon Diaz, my salesperson, and the team over there made the experience as easy as possible. From a first time buyer, I will certainly be coming back for future purchases and directing friends and family th More

by wilson.spence91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Diaz
May 20, 2024 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're thrilled to hear that your experience buying a car, especially as a first-time buyer, was easy and enjoyable. At Texas Toyota, we strive to make the car-buying process smooth and stress-free for everyone, and it sounds like Jon Diaz and our team did just that! We especially appreciate you recognizing Jon by name and highlighting the positive experience he provided. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts made a big difference for you! Building trust and creating a positive experience for first-time car buyers is important to us. Knowing you'll be back for future purchases and will recommend us to friends and family means a lot! Congratulations on your new Toyota! We know you'll love it. We look forward to welcoming you back to Texas Toyota for all your future automotive needs.

May 17, 2024

Jim and Jon were honest, transparent, and extremely helpful in helping me get the best deal in town. I did a lot of shopping and they were the best hands down. More

by trent.e.demeritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Diaz and Jim Wells
May 20, 2024 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're thrilled to hear that Jim and Jon provided you with an honest, transparent, and helpful car buying experience. It means a lot to us that you found them to be the best after shopping around! At Texas Toyota, we strive to build trust with our customers and ensure they feel confident in their purchase. We're happy to hear Jim and Jon achieved that for you. We'll be sure to pass your kind words on to them – they'll be delighted to know their efforts are appreciated! Thank you again for choosing Texas Toyota! Congratulations on your new car, and we look forward to being your automotive partner for many years to come.

May 17, 2024

Not sure what to expect when we pulled into the dealership while shopping for a new car with my friend. Morgan was honest and extremely helpful answering all our questions and very patient as she l More

by Karpet
Recommend Dealer
Yes
Employees Worked With
Morgan
May 20, 2024 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're thrilled to hear that your experience shopping for a new car with your friend was positive, especially thanks to Morgan's honesty, helpfulness, and patience. It means a lot to us that you consider Texas Toyota the best dealership in DFW and that Morgan's service stood out! We'll be sure to pass your kind words on to her – she'll be delighted to know her efforts are appreciated! At Texas Toyota, we strive to create a welcoming and informative environment for our customers, no matter if you're browsing or ready to buy. It sounds like Morgan achieved that for you and your friend. We especially appreciate you mentioning her honesty and patience, as these qualities are essential for building trust during the car buying process. Thank you again for choosing Texas Toyota! Congratulations on finding the perfect car, and we look forward to welcoming you back soon!

May 13, 2024

I had a wonderful experience with Yosief Tesfazion, who went above and beyond to assist me. Initially, I went to purchase a car I had seen online, but I was disappointed with its appearance in person. Yosi More

by josephineigenegbai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosief Tesfazion
May 13, 2024 -

Texas Toyota of Grapevine responded

We're delighted to hear you had a wonderful experience at Texas Toyota! It sounds like Yosief Tesfazion truly went the extra mile to assist you in finding the perfect car. We understand that sometimes the online presentation doesn't quite match reality, and Yosief's patience in helping you explore other options is a testament to his dedication to customer satisfaction. We're absolutely thrilled that you found the perfect car and are in love with your new purchase! Thank you for expressing your gratitude to Yosief – we'll be sure to pass your kind words along to him. At Texas Toyota, we strive to ensure every customer leaves happy, and Yosief's exceptional service is a great example of that commitment. Congratulations on your new car! We hope you enjoy it for many miles to come. Please don't hesitate to reach out to Yosief or any of our team members if you have any questions or need service in the future.

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