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Texas Toyota of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.1
697 Reviews
Call Dealership (817) 329-5949

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 697 reviews

October 25, 2024

Armando went above and beyond to listen and accommodate my needs for a new car with my desired options. Thank you Armando! I wish you all the best since you are the best! More

by Mariana
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Oct 28, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that Armando provided exceptional service and was able to accommodate your needs for a new car. We appreciate your kind words and will be sure to pass along your gratitude to him. Wishing you all the best with your new vehicle!

October 24, 2024

Mustafa was extremely helpful, professional, and dedicated, he spent more than 4 hours with us, after closing helping us with all the issues that had came up with payments and credit, and still foun More

by michaelbarker1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
Report | Print
Oct 25, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We’re delighted to hear that Mustafa went above and beyond to help you find the perfect car. His dedication to ensuring everything met your standards truly reflects our commitment to customer satisfaction. Enjoy your new car, and we look forward to helping you again in the future!

October 23, 2024

Jim took care of me! Listened to exactly what I wanted-needed & made it happen with the first vehicle presented. He was very clear, patient & friendly. Excellent experien More

by 735lier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, Jim White
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Oct 25, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jim was able to find exactly what you wanted on the first try and that he provided clear, patient, and friendly service throughout. We’re dedicated to making your car-buying experience as seamless as possible, and it’s wonderful to know Jim delivered. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s ever anything else we can assist with!

October 21, 2024

People here are really friendly giving the best deals. Especially I have a good experience with John and Charles both were amazing people. More

by Phani N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Charles
Report | Print
Oct 24, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with John and Charles. Our team strives to provide friendly service and the best deals possible. We appreciate your feedback and look forward to assisting you again!

October 19, 2024

Jon Diaz is nice and funny, being very helpful during my visit. Glad to purchase my first car here. Just should have make the price lower a bit more. More

by tinzzy.li
Recommend Dealer
Yes
Employees Worked With
Jon Diaz
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Oct 21, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Jon made your visit enjoyable and helped you with your first car purchase. We appreciate your feedback about pricing and will certainly take it into consideration as we strive to improve. Congratulations on your new car, and we look forward to assisting you again in the future!

October 19, 2024

Amazing place. We come here for all of our vehicle needs. Super easy to work with. More

by Ber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will and Jeff
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Oct 21, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful feedback! We're thrilled to hear that you find our dealership amazing and that we’ve become your go-to place for all your vehicle needs. Our team strives to make the experience as easy and enjoyable as possible. We look forward to serving you again in the future!

October 19, 2024

We had a solid experience with Toyota of Grapevine. Adam took great care of us and helped us pick out exactly the car that we wanted. More

by loneal198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Oct 21, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience with us! We're thrilled to hear that Adam took great care of you and helped you find the perfect car. Your satisfaction is our priority, and we appreciate your trust. We look forward to serving you again in the future!

October 15, 2024

Ask for Yordon! Positive energy and very knowledgeable. Would purchase from him again! Very Happy with our experience. More

by jruth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yordon
Report | Print
Oct 17, 2024 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that Yordon provided you with positive energy and expert knowledge during your experience. It’s wonderful to know that you’re happy with your purchase and would choose to work with him again. We appreciate your support and look forward to serving you in the future!

October 14, 2024

Adam was great and easy to work with smooth process overall and wood recommend them More

by Jeremeysimek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Sadek
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Oct 15, 2024 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback! We're glad to hear that Adam made your experience smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

October 13, 2024

I had bad experience with internet sales, not holding up the agreed on price and keep pushing other cars from the lot that I don’t want. Please respect the time and intelligence of your customers. More

by Confident
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Several
Report | Print
Oct 15, 2024 -

Texas Toyota of Grapevine responded

We sincerely apologize for the experience you had with our internet sales team. Your feedback is important to us, and we strive to uphold transparency and respect in all our interactions. Please reach out to our General Manager, Neal Asaad, at 817-329-5949, so he can personally address your concerns and work towards a resolution. Thank you for bringing this to our attention, and we hope to make things right.

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