Texas Toyota of Grapevine

Amazing and Smooth Experience I went to Toyota of Grapevine and was able to get everything smoothly and efficiently done within just a few hours thanks to their great sales people I went to Toyota of Grapevine and was able to get everything smoothly and efficiently done within just a few hours thanks to their great sales people and staff. I was helped by Adam Sadek and he was a wonderful salesman who helped me through the entire process and was 100% transparent. Will definitely go back to Adam. More

2020 Toyota Tundra Worked with Adam Sadek at Toyota of Grapevine to get a leas on a new 2020 Toyota Tundra. Adam was very engaged throughout the entire process and was h Worked with Adam Sadek at Toyota of Grapevine to get a leas on a new 2020 Toyota Tundra. Adam was very engaged throughout the entire process and was helpful throughout. I would recommend Adam Sadek and Toyota Grapevine to anyone looking to purchase a new Toyota. More

Wow! Words can not describe the phenomenal customer service offered to me by Joey A at Toyota of Grapevine. I recently got in a car accident and totaled my car, and I can’t say that I was happy when I service offered to me by Joey A at Toyota of Grapevine. I recently got in a car accident and totaled my car, and I can’t say that I was happy when I found out I’d be buying a new car and taking on a car payment. I’m a 25 year old female, and you can imagine the warnings I get when car shopping by myself with none of my family available to help. Joey A was extremely patient, informative, and took away a lot of the stress and apprehension that I was feeling, and he made sure that I knew I was making the best decision possible. He took the time to ask me questions about what I was looking for, compared different years/trim levels and features, and made sure I was confident that I was getting the right car for me! I can not thank him enough, as well as everyone else involved in my purchase. It really does make all the difference when you can trust the salesman you’re buying from. I look forward to doing future business with Texas Toyota of Grapevine! Thank you, Joey! More

Smooth purchase of my new Tacoma I had been looking for a 4X4 truck for a month. Tacoma's were at the top of my list and when I saw what I wanted at Texas Toyota of Grapevine, I gav I had been looking for a 4X4 truck for a month. Tacoma's were at the top of my list and when I saw what I wanted at Texas Toyota of Grapevine, I gave them a call. Sean Patterson took my call and he hung in there with my while I had a couple of other things come up before I could make our appointment. When we did get together he had commanding knowledge of vehicle and it' features as well willingly working with me to meet my price point and trade in value. It didn't take long to get through the finance process and drive my Tacoma off the lot and to the house. It was a great experience and a great truck. I'll throw their name around with a smile. More

Recently bought a used Toyota from Hertz. Realized later that it didn't have a front license plate holder. Went to Toyota of Grapevine and they took me right in and put one on free of charge. Also put on my that it didn't have a front license plate holder. Went to Toyota of Grapevine and they took me right in and put one on free of charge. Also put on my back plate. Good service. More

I Bought a pre-owned Camry today and just gotta brag about how great, fast, and easy the experience was. Joey A. made sure I was taken care of from the moment I walked in until the moment I drove off wi about how great, fast, and easy the experience was. Joey A. made sure I was taken care of from the moment I walked in until the moment I drove off with my new vehicle. I’ve purchased from other dealerships and it’s always been a hassle and a long and frustrating thing to deal with. But thanks to Joey A. I was in and out quickly and not to mention got an amazing deal! Toyota Grapevine will is now my go to from here on out. Everyone here was extremely helpful and I definitely recommend this dealership to anyone looking for great customer service. Thanks again Joey A!!! More

Took my car here to get a state inspection, it took them over 2 hours to tell me it wouldn't hook up to the machine and to come back another time for a diagnostic test. I bring it back the next week and lef over 2 hours to tell me it wouldn't hook up to the machine and to come back another time for a diagnostic test. I bring it back the next week and left it all day (7:30-5) just for them to tell me they didn't have enough time to diagnose it. I called a few times before driving there to see if I could check on the progress but my assigned service representative never picked up the phone and when calling the general parts department they assured me they would have him call me back. He never did. When I showed up a few minutes before they closed for the night (since I needed my car the next day) they seemed surprised to see me and asked for another 15 minutes. About 30 minutes later he comes to me and tells me the exact same things he told me the week before, that it wouldn't connect to the machine and there was a problem with the wiring that they didn't have enough time to diagnose. The story is they spent a few hours total off an on over the course of the day looking at it, but if they had really spent that long on it they would have had some new info for me and wouldn't have rushed to do a quick diagnostic after I arrived to take it home. Regardless, even if they had spent a few hours looking at it, there was 0 communication and I got slapped with a hefty diagnostic fee when they didn't even diagnose anything. Thus far I have wasted many hours with this shop and spent a lot of money for nothing short of wasted time. I don't plan on wasting any more money here More

Bait and switch Send my wife up here to purchase a vehicle she wanted. She dealt with Mr. Mahmoud Alnasser who she said was very nice. When it comes time to sign al Send my wife up here to purchase a vehicle she wanted. She dealt with Mr. Mahmoud Alnasser who she said was very nice. When it comes time to sign all of the paperwork, she was dealing with a Mr. Bruce Jackson. Mr. Jackson tried to throw on a $1300 "reconditioning fee" which he claims covers the cost to make the vehicle ready to sale, including maintenance they did (oil/filter change and wipers). This is classic bait and switch. Be wary of the fact that they will try to throw on fees and the price you see listed on the website is not the price you will get. More

A very fair and helpful group of people. Joey Armogida, was very helpful and hard working he did everything he could to make me comfortable and get me what I needed. was very helpful and hard working he did everything he could to make me comfortable and get me what I needed. More

What I look for in most people is honesty, I really like talking to people that I can trust and know aren’t putting up a facade. And when I went to Toyota it was Joey Armogida who exemplified this attribute talking to people that I can trust and know aren’t putting up a facade. And when I went to Toyota it was Joey Armogida who exemplified this attribute. I’ve gone to different dealerships with everyone lying through their teeth to get me to buy from them but I was able to trust Joey, as he helped me through the process. More