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Texas Toyota of Grapevine

Grapevine, TX

4.0
670 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 670 reviews

January 24, 2021

David was awesome. I thought I was having a turn light replaced but it turned out to be rodents chewed through almost all of the wiring. I was notified within a couple of hours. Was able to notify my ins More

by texas star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Jan 25, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 22, 2021

I want to tell to Karina Garza tank you for the great service that I received she was friendly and I don’t wait to much time she’s great person More

by Graciela Escalante González
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 25, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 21, 2021

Karina was great! The dealership was busy but everyone was wearing masks and socially distancing. Karina kept me updated and got me taken care of in record time! More

by christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 22, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 14, 2021

Karina was very friendly and I am very happy with the service provided. She handled my service visit very effortlessly and provided all the information and recommendation on the vehicle. More

by Uday Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 18, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

January 11, 2021

Karina was perfect! She was courteous and perfect on the estimating the amount of time needed to complete the work. Karina’s performance was very professional and knowledgeable. More

by Mark A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 12, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

January 09, 2021

All my visits to toyota of grapevine have been the best thanks to karina garza! always hearing my concerns and doing what she can to help! More

by evelynnaomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 11, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 07, 2021

I was worried as my old Service Rep. is no longer with Toyota of Grapevine. Karina made the transition seamless and efficient. Karina followed up during the service and let me know as soon as my vehicle More

by bseverin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza Service Dept.
Jan 08, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

January 06, 2021

Karina is professional, prompt, and very helpful.She Karina is professional, prompt, and very helpful. She answered all my questions and turned the car around on time. I look forward to working with he More

by bbrennan1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 07, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

January 04, 2021

I worked with Karina when I had an issue with my 2017 Tundra. She was extremely courteous, professional and prompt. I would hope I don't have any issues going forward, but if I did, I would want to work More

by Tundra_TRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 06, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 01, 2021

You were xcellent Karina, I also appreciate your effort in helping me get the wheel keys made. See you next time! Thanks for your attention to details. Olu More

by Double O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina
Jan 04, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

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