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Texas Toyota of Grapevine

Grapevine, TX

4.0
670 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 670 reviews

February 09, 2021

Karina was kind, thorough, and professional. She called to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! More

by hmt001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 10, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 09, 2021

This was my first time having Ms Karini Harza as my service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be o More

by cjholmessr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karini Harza
Feb 11, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

February 08, 2021

Karina Garza, was my service person. She was very friendly,helpful and had me post on everything. I will definitely ask for her again. Great job Karina. Thank you, Pete More

by Papagigi10@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 09, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 05, 2021

Katrina Garza I thought was very professional and displayed great people skills and exceeded the expectations and lived up to the high standard Toyota states their reputation on. This is my second Tu More

by twoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 08, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 04, 2021

Karina has been my service rep every time I’ve been in. She is always friendly and gets the job done quickly. I appreciate her! More

by Valerie Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 05, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 04, 2021

Service job was done correctly and they figured out what was going on with the sensor light on the dash to address the problem. Parts were ordered and installed, tested and car was good to go. More

by challtcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Terri Berlingeri, Dana Magee, Joe Saunders
Feb 08, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

February 03, 2021

This is my 3rd car with Toyota, the reason I love Grapevine of Toyota. They have a salesman Cliff McMillan which was very patient and friendly through the whole time I was there. Everything went thro More

by Watkinsgloria1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff McMillan, Neal
Feb 05, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

February 02, 2021

Karina was incredibly pleasant and helpful. She communicated clearly and succinctly. She worked quickly to get my service completed in a timely manner. 5 stars for her. More

by 2016 Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 03, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 26, 2021

Karina did an outstanding job keeping me informed on what was needed and what had been done. Please recognize her for the efforts she managed to do. More

by JameyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 27, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

January 25, 2021

I recently had to take my truck in to replace a tire and was very satisfied with the friendliness and overall customer service that Karina provided. I would highly recommend your service department. More

by sibarra007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 26, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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