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Texas Toyota of Grapevine

Grapevine, TX

4.0
665 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 665 reviews

November 06, 2024

Jon Diaz took his time to explain everything in detail about the car and also offered us a good price on the car More

by akhilchinna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Diaz
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience with Jon! We're thrilled to hear that he took the time to explain everything in detail and provided you with a great price. We truly appreciate your business and are glad you had such a great experience. If you need anything else, feel free to reach out!

November 04, 2024

The dealership itself I give 2 - 2. 5 stars, I did not care for there process, the way they price the vehicles low on the internet, then try to add on a dealership accessory fee of $2495 More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Helvie, Matt
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback with us. We truly appreciate your kind words about Christian and Matt—your praise for their professionalism and honesty means a lot to us. However, we also understand your frustration with the pricing and financing process, and we sincerely apologize for the lengthy and challenging experience you had. We strive to provide clear and transparent pricing to all of our customers, and we regret that this was not your experience. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. He would appreciate the opportunity to personally address your concerns and work towards ensuring a smoother process for all customers in the future. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

November 04, 2024

Professional,friendliness off the scale. My sale men was cool,nice. Very informative on explanation of vehicle. More

by hongphao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Helvie
Nov 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that your salesperson provided you with friendly and informative service. We appreciate your kind words and look forward to helping you again in the future!

November 03, 2024

I had an excellent experience at Toyota Grapevine, thanks to Yordan. He was attentive to our needs and took the time to truly understand what we were looking for in a car. Instead of simply listing features, More

by Cailyn Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yordan
Nov 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Yordan provided such attentive and knowledgeable service, making your car-buying journey engaging and seamless. Congratulations on your new Nissan Sentra! We appreciate your kind words and look forward to serving you again in the future. Enjoy your new ride!

November 01, 2024

Its Pleasure to work with Prad on my new 2025 Camry SE. Very Good Deal More

by Sachin Tendulkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRAD
Nov 04, 2024 -

Texas Toyota of Grapevine responded

Thank you for your positive review! We’re delighted to hear that you had a great experience working with Prad on your new Camry SE. It’s fantastic to know that you felt you received a very good deal. We appreciate your business and look forward to serving you again in the future! Enjoy your new Camry!

October 31, 2024

If you're looking for a vehicle, start by stopping in to see Jim White at Texas Toyota! Jim is knowledgeable, friendly, and truly cares about finding the right fit for each customer. From the moment I wa More

by johnbyrum37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mr. Disney Tie
Nov 04, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your glowing review! We’re thrilled to hear that Jim provided you with such a knowledgeable and friendly experience. It’s wonderful to know that he made the process smooth and stress-free while ensuring you were satisfied with your new car. We appreciate your recommendation and are proud to have team members like Jim who go above and beyond for our customers. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

October 30, 2024

I've bought 4 Tundras over the years at Texas Toyota. I've always felt comfortable there. Khalid did an outstanding job with my new truck purchase. Very knowledgeable, professional and nice! More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid B
Nov 01, 2024 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that you’ve purchased four Tundras and that you’ve always felt comfortable with us. Khalid is indeed a valuable member of our team, and we’re glad he provided you with outstanding service during your recent truck purchase. Your continued loyalty means a lot to us, and we look forward to assisting you with any future needs! Enjoy your new truck!

October 29, 2024

Khalid is a very knowledgeable and attentive sales rep. He was attentive to my needs and my budget and at the end of the day I was extremely satisfied with my purchase. I recommend his services anyday and More

by qotamiri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid
Oct 30, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're delighted to hear that Khalid provided such attentive and knowledgeable service, helping you find the right fit within your budget. Knowing you’re extremely satisfied with your purchase means a lot to us. We’ll be sure to pass along your kind words to Khalid, and we look forward to assisting you anytime you need!

October 25, 2024

Armando went above and beyond to listen and accommodate my needs for a new car with my desired options. Thank you Armando! I wish you all the best since you are the best! More

by Mariana
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 28, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that Armando provided exceptional service and was able to accommodate your needs for a new car. We appreciate your kind words and will be sure to pass along your gratitude to him. Wishing you all the best with your new vehicle!

October 24, 2024

Mustafa was extremely helpful, professional, and dedicated, he spent more than 4 hours with us, after closing helping us with all the issues that had came up with payments and credit, and still foun More

by michaelbarker1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
Oct 25, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We’re delighted to hear that Mustafa went above and beyond to help you find the perfect car. His dedication to ensuring everything met your standards truly reflects our commitment to customer satisfaction. Enjoy your new car, and we look forward to helping you again in the future!

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