Texas Toyota of Grapevine
Grapevine, TX
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The dealership itself I give 2 - 2. 5 stars, I did not care for there process, the way they price the vehicles low on the internet, then try to add on a dealership accessory fee of $2495 5 stars, I did not care for there process, the way they price the vehicles low on the internet, then try to add on a dealership accessory fee of $2495, a sky high interest rate and way lowball offer on our trade!!! The sales manager went back and forth with us so many times playing games and not helping us at all, we actually walked out and the GM had to take over to save our deal. Which once he brought the interest rate back down to earth, and adjusted the other numbers properly, but took almost 6 hours of being there, we were finally able to make a deal. But the games played, the time they wasted and deal they tried to originally make was so beyond ridiculous it’s hard to believe they actually saved it! And I truly hope others don’t fall for that nonsense!!! Now one thing I will say, our salesman, Christian Helvie, he’s gets 5 stars +, he was awesome!!! Christian was knowledgeable, very helpful, and did his very best to help us throughout it all. It’s a shame his sales manager makes his job way harder than it should ever be!! Thank you again Christian, you rock!!! I also want to give a shout out to our finance guy Matt, he did a great job and I very much appreciated his honesty with the financial part and not trying to sell us anything we didn’t want or more importantly, need! Again, as for the dealership itself, I would please ask that you stop playing pricing games to lure people in, just be up front and honest!!! The entire process would be so much better, faster and enjoyable for everyone involved!!! More
I had an excellent experience at Toyota Grapevine, thanks to Yordan. He was attentive to our needs and took the time to truly understand what we were looking for in a car. Instead of simply listing features, to Yordan. He was attentive to our needs and took the time to truly understand what we were looking for in a car. Instead of simply listing features, he walked us through how everything worked, providing a hands-on and engaging experience. Yordan is not only incredibly kind but also very knowledgeable, making the entire process seamless. With his guidance, we found the perfect 2023 Nissan Sentra. Outstanding service from start to finish! More
If you're looking for a vehicle, start by stopping in to see Jim White at Texas Toyota! Jim is knowledgeable, friendly, and truly cares about finding the right fit for each customer. From the moment I wa to see Jim White at Texas Toyota! Jim is knowledgeable, friendly, and truly cares about finding the right fit for each customer. From the moment I walked in, he made the process smooth and stress-free, answering all my questions and providing honest insights into each option. Jim went above and beyond to make sure I left satisfied with my new car, handling every detail professionally and with a positive attitude. I highly recommend Jim White More
I've bought 4 Tundras over the years at Texas Toyota. I've always felt comfortable there. Khalid did an outstanding job with my new truck purchase. Very knowledgeable, professional and nice! I've always felt comfortable there. Khalid did an outstanding job with my new truck purchase. Very knowledgeable, professional and nice! More
Khalid is a very knowledgeable and attentive sales rep. He was attentive to my needs and my budget and at the end of the day I was extremely satisfied with my purchase. I recommend his services anyday and He was attentive to my needs and my budget and at the end of the day I was extremely satisfied with my purchase. I recommend his services anyday and anytime. More
Armando went above and beyond to listen and accommodate my needs for a new car with my desired options. Thank you Armando! I wish you all the best since you are the best! my needs for a new car with my desired options. Thank you Armando! I wish you all the best since you are the best! More
Mustafa was extremely helpful, professional, and dedicated, he spent more than 4 hours with us, after closing helping us with all the issues that had came up with payments and credit, and still foun dedicated, he spent more than 4 hours with us, after closing helping us with all the issues that had came up with payments and credit, and still found us the perfect car to fit all our standards, we are both extremely thankful for him. More