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Texas Toyota of Grapevine

Grapevine, TX

4.3
749 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 749 reviews

November 09, 2024

They were friendly, answered all my questions, and were straightforward in getting the paper work done. They got me a great apr within my monthly budget More

by Amandadewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 11, 2024 -

Texas Toyota of Grapevine responded

Thank you for the great review! We're so happy to hear that our team was able to assist you in getting the best financing options within your budget. Providing friendly and straightforward service is always our priority, and we're glad to have met your expectations. We appreciate your business and look forward to serving you again in the future!

November 09, 2024

Casey was great and easy to deal with. He made the process quick and I was in and out. More

by Raider2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 12, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience! We're glad to hear that Casey made the process quick and easy for you. We strive to provide a seamless and efficient experience, and it’s great to know he delivered on that. We appreciate your feedback and look forward to helping you again in the future!

November 09, 2024

Evenson was very helpful! Great customer service. He knowledgeable about the cars he sell. Recommend 10/10 More

by Kiru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evenson
Nov 12, 2024 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review! We’re so glad to hear that Evenson provided great customer service and was knowledgeable about the cars. It’s wonderful to know he made your experience a positive one. We truly appreciate your 10/10 recommendation and look forward to assisting you again in the future!

November 08, 2024

Brian was awesome. Very friendly, no pressure & professional. The dealership was clean & nice as well. More

by Thescharmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barrows
Nov 11, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Brian provided you with excellent service and that you felt comfortable throughout your visit. We take pride in maintaining a clean and welcoming environment, and we're glad that stood out to you as well. We appreciate your kind words and look forward to serving you again!

November 06, 2024

Jon Diaz took his time to explain everything in detail about the car and also offered us a good price on the car More

by akhilchinna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Diaz
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience with Jon! We're thrilled to hear that he took the time to explain everything in detail and provided you with a great price. We truly appreciate your business and are glad you had such a great experience. If you need anything else, feel free to reach out!

November 04, 2024

The dealership itself I give 2 - 2. 5 stars, I did not care for there process, the way they price the vehicles low on the internet, then try to add on a dealership accessory fee of $2495 More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Helvie, Matt
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback with us. We truly appreciate your kind words about Christian and Matt—your praise for their professionalism and honesty means a lot to us. However, we also understand your frustration with the pricing and financing process, and we sincerely apologize for the lengthy and challenging experience you had. We strive to provide clear and transparent pricing to all of our customers, and we regret that this was not your experience. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. He would appreciate the opportunity to personally address your concerns and work towards ensuring a smoother process for all customers in the future. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

November 04, 2024

Professional,friendliness off the scale. My sale men was cool,nice. Very informative on explanation of vehicle. More

by hongphao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Helvie
Nov 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that your salesperson provided you with friendly and informative service. We appreciate your kind words and look forward to helping you again in the future!

November 03, 2024

I had an excellent experience at Toyota Grapevine, thanks to Yordan. He was attentive to our needs and took the time to truly understand what we were looking for in a car. Instead of simply listing features, More

by Cailyn Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yordan
Nov 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Yordan provided such attentive and knowledgeable service, making your car-buying journey engaging and seamless. Congratulations on your new Nissan Sentra! We appreciate your kind words and look forward to serving you again in the future. Enjoy your new ride!

November 01, 2024

Its Pleasure to work with Prad on my new 2025 Camry SE. Very Good Deal More

by Sachin Tendulkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRAD
Nov 04, 2024 -

Texas Toyota of Grapevine responded

Thank you for your positive review! We’re delighted to hear that you had a great experience working with Prad on your new Camry SE. It’s fantastic to know that you felt you received a very good deal. We appreciate your business and look forward to serving you again in the future! Enjoy your new Camry!

October 31, 2024

If you're looking for a vehicle, start by stopping in to see Jim White at Texas Toyota! Jim is knowledgeable, friendly, and truly cares about finding the right fit for each customer. From the moment I wa More

by johnbyrum37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mr. Disney Tie
Nov 04, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your glowing review! We’re thrilled to hear that Jim provided you with such a knowledgeable and friendly experience. It’s wonderful to know that he made the process smooth and stress-free while ensuring you were satisfied with your new car. We appreciate your recommendation and are proud to have team members like Jim who go above and beyond for our customers. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

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