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Texas Toyota of Grapevine

Grapevine, TX

4.5
833 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 833 reviews

September 13, 2025

Already had one poor experience here. They keep calling constantly to bring the car for service and when i made an appointment and showed up on Saturday they told me they dont do diagnost More

by anantsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sayaad
September 12, 2025

I was received and helped by YOSIEF a very kind and supportive person, he helped me with my car selection and helped me get a good deal. He was very friendly and had exceptional customer service More

by eleanormishele11doma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosief ,Elijah i think
September 08, 2025

This dealership is definitely above the rest with the car buying experience! Working with Adam Sadek was so easy! He made the process so simple and was very knowledgeable about the vehicles we were looking More

by trgastineau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Sadek
August 30, 2025

Had very positive experience working with Tristen Dewolf, at Texas Toyota at Grapevine. They were flexible and willing to work with me on pricing. I'm happy with the customer service experience l had with More

by Sergio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Dewolf
August 29, 2025

We had great experience dealing with Jon. He was a big help with the start to the end. I would really recommend working with him on your next vehicle purchase. More

by Arturo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
August 29, 2025

Excellent customer service especially working with Big Will! The dealership was very clean and had drinks and snacks while you waited . More

by Meade31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Big Will
August 26, 2025

It was excellent enjoyed being there. The people were nice Will was specially nice. Everything was great enjoyed everything. Thank you all. More

by Huelene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins
Sep 11, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your visit and found our team to be welcoming and helpful. It means so much to know that our staff made your time with us pleasant and that everything exceeded your expectations. Your kind words about the excellent service you received truly brighten our day. We appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.

August 25, 2025

Kristina is one of the best service folks around. She takes such good to care of us. Will use her always! More

by allie15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Parker
Sep 10, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you receive such exceptional care from our service team. It means the world to us when customers feel genuinely looked after and valued. Your loyalty and trust in our team truly make our day, and we look forward to continuing to provide you with the outstanding service you deserve for many years to come.

August 24, 2025

Kristina (Cook) @ grapevine Toyota is amazing. I wouldn’t work with anyone else. Myself being a female I feel I get the most trusted, honest service from Kristina. My car is a Lexus & I won’t even More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Cook
Sep 10, 2025 -

Texas Toyota of Grapevine responded

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that you feel you receive trusted and honest service that meets your expectations. We understand how important it is to have confidence in your service advisor, especially when it comes to maintaining your vehicle. Your loyalty and trust in choosing Texas Toyota over other options truly shows the quality of care we strive to provide. Thank you for taking the time to share your positive experience with us.

August 20, 2025

We love Billy Horton he is very respectful and down to earth man thank y’all More

by Vassarkassie48
Recommend Dealer
Yes
Employees Worked With
Billy Horton
Sep 02, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful feedback about your experience with us. We are so pleased to hear that you had such a positive interaction and that you found our team member to be respectful and down to earth. It means the world to us when customers feel comfortable and valued during their visit. Your kind words truly make our day, and we appreciate you taking the time to share your experience with others. We look forward to continuing to serve you and your family at Texas Toyota.

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