Texas Nissan of Grapevine - Service Center

Samantha was amazing and very informative and really kept me informed on timing and pricing me informed on timing and pricing More

The customer service I received from AK was top notch. He was very attentive and polite. He was very attentive and polite. More

I believe the young man that helped me was Shawn. He was extremely professional and knowledgeable. I left feeling valued. I would recommend buying Nissan to anyone. He was extremely professional and knowledgeable. I left feeling valued. I would recommend buying Nissan to anyone. More

This facility is clean and offers amenities while your car is being serviced. Samantha, my service representative, was very professional and knowledgeable. car is being serviced. Samantha, my service representative, was very professional and knowledgeable. More

Fast responsive service center. Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center More

Great communication, appointment was easy to make, technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. More

I always have the best service. Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring More

Samantha is a very welcoming person she takes care of my car with a good timing car with a good timing More

I paid $130 for an oil change and tire rotation and I'm 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder w 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder with 35k miles and the worst part is my vehicle doesn't even have a cvt transmission. I will not be returning to this dealership for service, I felt ripped off and the advisor wasn't knowledgeable of my vehicle . . . More

Another wonderful service from Leo. He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you Leo. More