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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
404 Reviews
Call Service Center (817) 533-4244

404 Reviews of Texas Nissan of Grapevine - Service Center

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December 07, 2024

Excellent job in keeping the communication on a timely basis. The prices for labor is high which is probably due to the work being completed in a dealership. Technical advisor was outstanding More

by RUMINA_AHSANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our communication and that our technical advisor was able to assist you effectively. We understand that labor costs at a dealership can be higher due to the expertise and quality of service provided. We truly appreciate your understanding and look forward to serving you again in the future.

December 07, 2024

It was good, the service was amazing. Everything went on very smoothky and I was satisfied. More

by sebastiane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're thrilled to hear that you had a smooth and satisfying experience with us. Our team works hard to provide great service, and we're glad it showed. If you need anything else in the future, don't hesitate to reach out!

December 07, 2024

I don't appreciate having you write a 15 word review, I prefer choice s. More

by 3belindamartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for your 5-star review! We're so glad to hear you had a great experience. We look forward to serving you again soon!

December 06, 2024

They treated and took care of my like it was their own I’ll be coming back More

by MPOWELL2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasef, Antonious
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Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're thrilled to hear that you felt well taken care of and that we treated your car with the utmost care. We look forward to welcoming you back for any future service needs!

December 06, 2024

Took us in as a late drop off, and got us ser iced and out the door the next day. Confirmed the warranty and only charged us for regular service work. More

by mhellstern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic
Report | Print
Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're glad we could accommodate your late drop-off and get your service completed promptly. It's great to hear that we were able to confirm your warranty and only charge for the regular service work. We appreciate your trust in us and look forward to assisting you again in the future!

December 06, 2024

Simple oil change and hood latch required attention. Dropped off and did not have to wait More

by rjksa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for your 5-star review! We're glad to hear that your oil change and hood latch service were handled quickly and efficiently. We appreciate your trust in us, and we're happy to make your experience as convenient as possible. If you need anything else, don't hesitate to reach out!

December 06, 2024

Samatha was great. Respectful of my personal time, and had my car ready on time. Great with people. More

by JDEVINO1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
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Dec 09, 2024 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're so glad to hear that Samantha provided great service and respected your time. We appreciate your kind words and are thrilled to know you had a positive experience. We look forward to serving you again in the future!

December 04, 2024

Stephanie did a great job taking care of me. Glad you’ve got her she did very detailed job of what I needed More

by MARTHA.HUCKEBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 06, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind feedback! We're so glad to hear that Stephanie took great care of you and provided detailed service. We’re proud to have her on our team, and we truly appreciate you sharing your experience. If you need anything else, please don’t hesitate to reach out!

December 04, 2024

The thoroughness of the service department is awesome! I love their work and prices. Their service team aim to please their customers. Thank you again for the sales and services. More

by Raquel Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.K.
Report | Print
Dec 06, 2024 -

Texas Nissan of Grapevine responded

Thank you so much for your fantastic review! We're thrilled to hear that you are happy with the thoroughness of our service department, as well as the quality of our work and prices. It's great to know that our team is meeting your expectations. We truly appreciate your support and look forward to serving you again in the future!

December 04, 2024

Prompt response and great delivery. Good working with the service rep. Really satisfied with the service. More

by PAMULYAANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasef Antonious
Report | Print
Dec 06, 2024 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback! We're glad to hear that you had a great experience working with our service rep and that the delivery was prompt. Your satisfaction is important to us, and we look forward to assisting you again in the future!

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