Texas Nissan of Grapevine - Service Center

Texas Nissan of Grapevine responded

Thank you for your kind words! We're glad to hear that your service advisor kept you well-informed throughout the process and made sure your vehicle’s needs were clearly communicated. Providing a smooth and transparent experience is always our goal. We appreciate your support and look forward to serving you again!

Texas Nissan of Grapevine responded

Thank you for your review! We're glad to hear that Tony provided professional service and took care of your needs. It’s great to know your visit met expectations, and we truly appreciate your continued trust. We look forward to welcoming you back next time!

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Samantha provided you with great service and that you were happy with the work done on your Rogue. It's always our goal to ensure every visit is smooth and satisfying. We appreciate your trust and look forward to seeing you next time!

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear that our service met your needs. We also appreciate your thoughts on receiving multiple surveys—your input is valuable, and we’re always looking for ways to improve the customer experience. Thank you for choosing us, and we hope to serve you again in the future!

Texas Nissan of Grapevine responded

Thank you for the great feedback! We're happy to hear that you were promptly assisted and that everything was completed on time the same day. Providing efficient, reliable service is something we take seriously, and it’s great to know that your experience reflected that. We appreciate your support and hope to see you again when your vehicle needs us!

Texas Nissan of Grapevine responded

Thank you for sharing your feedback, and we are sorry to hear that you are not satisfied with your service visit. We understand how frustrating it can be when a repair isn’t completed to the highest standard. We would like to address this concern and ensure that it’s resolved to your satisfaction. Please reach out to Service Director, Clint Givens, at Cgivens@vtaig.com, and he will be happy to assist you in resolving this matter. Your experience is important to us, and we appreciate the opportunity to make things right.

Texas Nissan of Grapevine responded

Thank you so much for the kind words! We're thrilled to hear that your experiences have been consistently positive since Clink took over. Samantha truly is a star, and we’re lucky to have her on the team. We appreciate your support and look forward to continuing to provide you with great service!

Texas Nissan of Grapevine responded

Thank you for the fantastic feedback! We're so glad to hear you had an outstanding experience. We look forward to welcoming you back for your next visit!

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive courteous, friendly, and competent service. We truly appreciate your loyalty and look forward to continuing to provide you with the best service possible!

Texas Nissan of Grapevine responded

Thank you for the kind words! We're glad to hear you had a smooth and efficient experience with our team. It’s always our goal to provide fast, courteous service, and we appreciate you taking the time to share your feedback. We look forward to helping you again!