Texas Nissan of Grapevine - Service Center

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We’re so glad to hear that Samantha provided excellent service and that you would like to work with her again. We look forward to welcoming you back for your next visit!

Texas Nissan of Grapevine responded

We’re sorry to hear about your experience with the alignment, and we appreciate you bringing it to our attention. Please contact Clint Givens, our Service Director, at Cgivens@vtaig.com so we can address this issue promptly and ensure your vehicle is properly aligned. Thank you for your patience, and we look forward to resolving this for you.

Texas Nissan of Grapevine responded

Thank you for your feedback. We understand your disappointment regarding the engine filter recommendation, especially after it was replaced recently. We aim to provide accurate service recommendations based on the condition of your vehicle, but we understand how this might be frustrating given your driving conditions. Please reach out to us if you’d like to discuss this further or have any questions. We're here to help and ensure your experience meets your expectations.

Texas Nissan of Grapevine responded

Thank you for your great review! We're so glad to hear that you had a friendly, quick service experience and that our communication met your expectations. It's also great to know that our location was convenient for you. We appreciate your feedback and look forward to assisting you again!

Texas Nissan of Grapevine responded

Thank you for your kind words! We're so happy to hear that you feel welcomed and well-informed during each visit. Providing a positive and transparent experience is very important to us, and we're glad it's making a difference for you. We look forward to continuing to serve you!

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that the person who assisted you took the time to explain the service process clearly, and we’re happy you enjoyed the added touch of a car wash. We always strive to go the extra mile for our customers, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're delighted to hear that your car was repaired efficiently, returned to you early, and cleaned to your satisfaction. We truly appreciate your recommendation and look forward to providing you with excellent service again in the future!

Texas Nissan of Grapevine responded

Thank you for your feedback! We're delighted to hear that Samantha provided friendly, helpful, and professional service. We're also glad to know that your oil change, inspection, and car wash were completed in a timely manner. We appreciate your kind words and look forward to serving you again in the future!

Texas Nissan of Grapevine responded

Thank you for your feedback! We're so glad to hear that the Uber service made your visit more convenient. We always strive to make the process as easy and hassle-free as possible for our customers. We appreciate your support and look forward to assisting you again in the future!

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that our team was courteous and that the work was performed quickly. We apologize for the delay in receiving the filter, but we're happy to know that you were pleased overall. We appreciate your understanding and look forward to serving you again in the future!