Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Well informed, detailed and pleasant Mr. Sweeney as well as the other associates were attentive and professional. They took time to answer my questions and Mr. Sweeney followed up with me wi Sweeney as well as the other associates were attentive and professional. They took time to answer my questions and Mr. Sweeney followed up with me without hesitation regarding further service needs. More
I expressed to Kyle that I was going to be reaching out to Nissan consumer affairs because my radiator fan went out on my 2019 rogue. After doing research, I realize it's a very common issue and Nissan had to Nissan consumer affairs because my radiator fan went out on my 2019 rogue. After doing research, I realize it's a very common issue and Nissan had offered Goodwill in some cases. Also, I did notice that there was a class action lawsuit around this issue. I just mentioned to Kyle that it's a known problem and there's a class action lawsuit so I wanted to reach out to consumer affairs to get assistance. At that point, he became very defensive and told me that he could no longer assist me and that I needed to come pick up my car. I explained to him I'm not trying to sue or be involved in a class action. I just know it's a known issue and I want to see if I can get some help from Nissan before proceeding. We hung up the call and then I attempted to get a hold of him for three days with no response. I finally started emailing him and after the third email I received a response. Communication was really poor and I also do not feel like I got a fair shake with consumer affairs. I bought a certified preowned paid the extra money for the warranty. I know this is not covered, but we only put 10,000 miles on the car over barely over a year before we had our first breakdown. I was not looking for a Nissan to pay for the entire thing, but I do feel like something was missed in the inspection when we purchased the car and I was left holding the bag by myself. What I'm getting at is I do not think the technicians did a thorough enough job when I purchased the car doing the certified preowned inspection. More
I had 2 recalls in my 2026 Rogue. I was told it would take close to 2 hours and they were able to do the work in that amount of time. I was told it would take close to 2 hours and they were able to do the work in that amount of time. More
I had 2 recalls in my 2026 Rogue. I was told it would take close to 2 hours and they were able to do the work in that amount of time. I was told it would take close to 2 hours and they were able to do the work in that amount of time. More
There was a crack in the front bumper during purchase. Posted carfax online said no damage which was a lie. Thought crack was minor but front bumper broke into multiple pieces on the drive home ( did not Posted carfax online said no damage which was a lie. Thought crack was minor but front bumper broke into multiple pieces on the drive home ( did not hit anything whatsoever). Patrick was basically like it's your word vs ours. Ahmad seemed slightly more understanding that the issue shouldn't occur but tbd if the dealership makes things right. Also got pulled over during test drive because Luke never put plates on the car. Feels everything like the stereotypical used car salesman treatment. More
Efficient and professional The maintenance was done very fast, and the problems found during the inspection were clearly reported so that I could make a quick decision. fast, and the problems found during the inspection were clearly reported so that I could make a quick decision. More



