Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Courteous and helpful staff . Explained everything clearly and timely . Personable and polite , reach out to me once the service was done in a timely manner . Explained everything clearly and timely . Personable and polite , reach out to me once the service was done in a timely manner . More
I am formally lodging a serious complaint regarding the conduct of Robert Sweeney and his supervisor, whose actions demonstrate clear dishonesty, misrepresentation, and unethical billing practices. When I conduct of Robert Sweeney and his supervisor, whose actions demonstrate clear dishonesty, misrepresentation, and unethical billing practices. When I questioned why a complimentary car wash was not provided after paying in excess of $1,300 for service, Mr. Sweeney falsely stated that the vehicle had already been washed—an assertion that was patently untrue. I was initially provided with one estimate, only to be charged additional amounts without transparent disclosure or my informed consent. This constitutes deceptive business conduct. The manner in which I was treated raises significant concerns about unfair and potentially discriminatory practices. This experience is unacceptable, unprofessional, and demands immediate investigation, accountability, and corrective action. More
I was a walk-in customer who needed an oil change and 100,000 tune-up. Upon further inspection, other items needed immediate and moderate attention. Tom walked me through the services without pressuring 100,000 tune-up. Upon further inspection, other items needed immediate and moderate attention. Tom walked me through the services without pressuring for a sale. Appreciate the thoughtfulness. He gave me an estimated time to complete the repair. More
I had a great experience with the dealership. Clinton was professional, knowledgeable, and very patient throughout the process. Everything was explained clearly, and the transaction was smooth an Clinton was professional, knowledgeable, and very patient throughout the process. Everything was explained clearly, and the transaction was smooth and stress-free. I would definitely recommend working with him and the dealership. More



