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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,323 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,323 reviews

December 03, 2025

Waited too long Waited too long, felt like a burden Waited 30 mins before I was helped More

by rpp85
Recommend Dealer
No
Employees Worked With
Robert Sweeney
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Dec 08, 2025 -

Texas Nissan of Grapevine responded

We value your input regarding your recent visit with us. Your time is valuable, and we strive to provide prompt service to everyone who visits our dealership. We are committed to improving our response times and ensuring that every customer feels welcomed and prioritized from the moment they arrive. Your feedback helps us identify areas where we can enhance our service standards. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can discuss your experience further and work toward a better outcome.

December 03, 2025

The service was mediocre at best. The employees were not very helpful and could not answer basic questions. I am dissatisfied with the car and the dealership as a whole. I will not More

by marciarrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dekwaylin Rhodes
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Dec 08, 2025 -

Texas Nissan of Grapevine responded

Your feedback is invaluable to us. We recognize that the level of service you experienced fell short of your expectations, and we would appreciate the opportunity to discuss your concerns further. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can work toward a resolution.

December 02, 2025

Less than 50miles away. Check engine light comes on. Poor product! Reset light & sell. More

by lowe_russ
Recommend Dealer
No
Employees Worked With
Abass. He was fine.its your product
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Dec 04, 2025 -

Texas Nissan of Grapevine responded

It's unfortunate to hear about the difficulties you experienced with your recent purchase. We understand your frustration. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact our General Manager, Yousef Abdel-Hamid at YAbdel-Hamid01@vtaig.com so we can address your concerns directly.

December 01, 2025

Good choice I appreciated Good Service and Good team work together Next time again we'll go there More

by mossavi
Recommend Dealer
Yes
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Dec 03, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're thrilled you appreciated our service and teamwork. We look forward to serving you again and providing the same exceptional experience. Thank you for choosing Texas Nissan!

December 01, 2025

Part back ordered and have yet to hear back from her. Been since Nov 6th. More

by mat_513
Recommend Dealer
No
Employees Worked With
Samantha
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Dec 04, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your concerns about the extended wait time for your back-ordered part. We understand your frustration. Your experience falls short of the service standards we strive to maintain. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can look into your specific situation and provide you with a clear update on your order status.

November 30, 2025

Made appointment that ended up confirming there was a known issue. Second appointment made to fix issue, never got put on the books and I was turned away. Third appointment final fixed issue. Separate p More

by Nissan trucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Dec 10, 2025 -

Texas Nissan of Grapevine responded

We’re sorry to hear that your recent experience involved multiple visits and unexpected delays. We understand how inconvenient it can be when appointments aren’t properly reflected and when parts do not arrive within the expected timeframe. Thank you for sharing what happened — feedback like yours helps us identify areas where our processes can be strengthened. If you would like us to review this situation further or assist you with the outstanding part order, we’re ready to help. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can provide support.

November 29, 2025

Excellent very efficient Always great service at Texas Nissan both sales and service Great experience More

by FARRISTOM
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 10, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're delighted to hear about your great experience with both our sales and service teams at Texas Nissan. Your recognition of our efficiency and service means a lot to us. We look forward to continuing to serve you!

November 29, 2025

Dealership misplaced my maintenance records so took a little longer than planned. Did complete all needed work though. More

by FARRISTOM
Recommend Dealer
Yes
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Dec 10, 2025 -

Texas Nissan of Grapevine responded

We apologize for the delay caused by misplaced maintenance records and appreciate your patience. We're glad we completed all necessary work and will improve our record-keeping procedures. Thank you for choosing Texas Nissan.

November 27, 2025

Took one hour to take my car and start service. Advisor did not register our car for service, someone else had to do it for him. I was never given any updates. My car was not even washed until I fi More

by boygnino
Recommend Dealer
No
Employees Worked With
Quay (idk if that's how his name is spelled) Hexwas my advisor, but he never made contact with me.
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Dec 10, 2025 -

Texas Nissan of Grapevine responded

We’re disappointed to hear that your recent visit didn’t reflect the attentive and organized experience we aim to deliver. We understand how frustrating it can be to wait without communication and encounter challenges when seeking information about your vehicle. We appreciate you sharing these details, as feedback like yours helps us improve the level of service we provide. If you would like us to look further into what happened or need additional assistance, we’re here to help. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can support you.

November 26, 2025

He seemed a little overwhelmed, I knew who he was, but he seemed to be thinking about something else. More

by aoespinosa2003
Recommend Dealer
Yes
Employees Worked With
Dekwaylin Rhodes
Report | Print
Dec 10, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We understand our team member seemed distracted during your visit. Your observations help us ensure our staff provides the focused attention every customer deserves at Texas Nissan.

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