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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.0
705 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 705 reviews

January 10, 2025

Thank you for enabling this purchase. Clinton and all other states were polite and supportive More

by TXKARTHI11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your positive review! We're delighted to hear that Clinton and our team provided you with polite and supportive service throughout your purchase. It's our goal to make the buying experience as smooth and enjoyable as possible, and we're glad we could assist you. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out!

January 10, 2025

They corrected a mistake that was done by previous management and it's nice to know they are listening. More

by Linkedstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that we were able to correct a mistake from previous management and that you felt heard in the process. Our team is dedicated to ensuring that our customers have a positive experience, and it’s encouraging to know that our efforts to improve are recognized. We appreciate you taking the time to share your experience and value your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!

January 10, 2025

Service team is very professional and knowledgeable. They kept me advised of the status of my servicing. More

by PHINEAS69PHINEAS6999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're so glad to hear that our service team provided professional and knowledgeable care, and that they kept you informed throughout the process. We truly appreciate your trust and look forward to assisting you again in the future!

January 10, 2025

Everyone was pleasent and they found the car I wanted. I dislike the process and wish they could make it less stressful. It’s exactly the same process with every dealer for the last 40 years! More

by GHATLEY1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re pleased to hear that our team was pleasant and that we were able to find the car you wanted. However, we understand that the purchasing process can be stressful and appreciate your honesty about your experience. We constantly strive to improve and make the buying experience as smooth as possible. Your comments are invaluable in helping us achieve that goal. If you have specific suggestions or concerns, we would love to hear them. Thank you again for sharing your experience, and we hope to serve you better in the future! If you need anything, please don't hesitate to reach out.

January 10, 2025

The price that was originally advertised on the car gurus only was honored only after I almost left the dealership. The frustrating experience was loosing there a lot of time for the routine of bargaining. T More

by mvbeidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The clerk girl was nice.
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Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the frustrating experience you had regarding the pricing and trade-in process. Your concerns are important to us, and we strive to provide transparent and fair pricing for all our customers. To address your concerns directly, we encourage you to reach out to our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com. He would like to discuss your experience and see how we can make things right. Thank you for bringing this to our attention, and we appreciate your patience. We hope to have the opportunity to improve your experience in the future.

January 10, 2025

Be careful, they reset the check engine lights, costing over $800 on a 2023 Rouge that we only had for 3 days!!! Said they would cover all the repairs and didn’t! More

by monalisa0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton
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Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for bringing this to our attention, and we sincerely apologize for the experience you’ve had. It's concerning to hear about the issues with your Rogue and the misunderstanding regarding the repairs. We take these matters seriously and want to ensure that your concerns are addressed properly. Please reach out to our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com. He will be glad to assist you in resolving this issue and getting everything sorted out. We appreciate your patience and understanding, and we hope to restore your faith in our dealership. Thank you again for your feedback.

January 10, 2025

Service was done, but it took. ...5days. Previous time it took 5days also, not good. More

by KENISM1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of Mechanic.
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Jan 15, 2025 -

Texas Nissan of Grapevine responded

We understand your frustration with the extended service duration, and we appreciate you bringing this concern to our attention. A five-day service turnaround is not the standard of efficiency we strive to provide our valued customers. Your feedback highlights a significant area where we need to improve our service speed and overall workflow. Our team is committed to reducing wait times and providing prompt, high-quality service. To address your specific concerns and understand the details of your recent service experience, we invite you to contact our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Clint will be able to review the specifics of your service, investigate the reasons for the extended timeframe, and discuss how we can expedite our service process in the future. We value your patience and are dedicated to delivering a more efficient service experience.

January 10, 2025

After the deal was concluded, I was informed that there is some plastic part missing and they would install it later. I have never received the answer on what kind of part is missing. More

by mvbeidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The clerk was nice.
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Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the frustrating experience you had regarding the follow-up service. Your concerns are important to us. To address your concerns directly, we encourage you to reach out to our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com. He would like to discuss your experience and see how we can make things right. Thank you for bringing this to our attention, and we appreciate your patience. We hope to have the opportunity to improve your experience in the future.

Jan 16, 2025 -

mvbeidler responded

Well, I think it is for the review readers. Contacting the above mentioned email didn’t take us anywhere, and the things were not made right. They kept saying that everything is great. Of course!…

January 10, 2025

My service consultant was informative and professional. She carefully and clearly explained the services that were to be performed on my vehicle. More

by westina_hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha S.
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're so glad to hear that your service consultant was informative and professional, providing clear explanations about the services being performed on your vehicle. We truly appreciate your trust and look forward to assisting you again in the future!

January 09, 2025

Amazing awesome I couldn’t believe how amazing they were I will go back to this place More

by 20rodriguezmiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your amazing review! We're so glad to hear that you had such a positive experience with us. We truly appreciate your kind words and are thrilled to know you'll be coming back. We look forward to serving you again in the future!

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