Texas Nissan of Grapevine

Great Dealership!!! They took all of the hassle out of buying a used car. They made me and my family feel at home. I hope everyone gets to meet Sales Rep. Brad Hagar and his Sales Manager Jake Piatt. Th buying a used car. They made me and my family feel at home. I hope everyone gets to meet Sales Rep. Brad Hagar and his Sales Manager Jake Piatt. They took care my family and we will be back again and again! More

My wife and I just purchased a new Armada from Texas Nissan. We had been looking for several weeks and decided to head out to Texas Nissan to look at their inventory. At first we were set on buying a Nissan. We had been looking for several weeks and decided to head out to Texas Nissan to look at their inventory. At first we were set on buying a pre-owned vehicle but did not see one that we liked on the lot. Therefore, we decided to look into purchasing a new one. Our salesman, Nathan Glass and Jordan, did an awesome job locating the vehicle we wanted and getting it within the price range we could afford. Gregg, one of the sales managers at Texas Nissan, was also very, very helpful during the process and we would definitely say that our car buying experience was a great one. Probably what I was most pleased with during the process was how nice and patient everyone in the entire dealership was. My wife and I could not find a babysitter for the day and we had our 2 year old daughter with us. We were worried at first about how she would act during the process but everyone was extremely nice to her and as a parent that truly meant a lot to me. I would definitely recommend purchasing a car from Texas Nissan. I would also recommend asking for Nathan Glass when you come to the dealership. He will make sure you are taken care of and happy with the vehicle you purchase. Thanks to everyone at Texas Nissan!! More

I was going through dealerships on your site to validate the accuracy of your rating based the experiences from others and see whether I had the same. I am pleased to say that it is right on the spot. the accuracy of your rating based the experiences from others and see whether I had the same. I am pleased to say that it is right on the spot. These guys are crooks!! After extensive research, we settled on this dealership, enticed by their great online prices and drove 200miles to take a look. We called en-route to confirm the availability of some specific models we had settled on and this Logan guy confirmed the availability of three such models. Upon further elaborating our budget, continued on to state that we could work out a reasonable price especially given it was the end of the month. Well, we did get there and unfortunately, that's where the niceties ended. We found the models and test drove one of them before proceeding to get down to the numbers. The process that ensued was both shocking and depressing. Like most of the dealerships, they have a fine print disclaimer on each of their cars stating that the price does not include tag, and taxes ....yadi yada. We do know that taxed and some dealer costs are to be expected of any car buying process. What we did not expect was $4200 to be slapped in addition to the online price stating that the cars were certified, essentially forcing customers to pay for warranties on a car that is still under manufacturer's warranty. This is not that 150 point inspection that most places do, but the full extended 50000 mile. The manufacturer's CVT transmission alone has a factory 120,000 mile warranty. Why would they conceal this charge and make me drive 200 miles before disclosing this. Common courtesy would lead you to believe that you should to let a client know explicitly when a certain model they are looking for is beyond their budget. Instead, Logan and his cronies led us to believe we could get a specific vehicle in our price range (Mind you there were several other parties around Dallas that had the model for this price, and at similar mileage levels too). To make matters worse, these guys will lie just to get you to come to their dealership. They have over 10 extremely well priced vehicles on their website, as of today, yet when you walk in, they nonchalantly tell you that they are all sold, essentially a bait and switch tactic!! There are thousands of dealerships in Texas. I could have done without all the lies, waste of time and money. About 30minutes later in Dallas, a Honda dealer closed immediately on a deal after confirming the price we saw online, for $700 below listing price, and were both courteous and forthcoming; but that is a story of another listing. I just want to saw shame on Nissan of Grapevine. Your tactics are a disgrace, and you need to realize that the way you do business plays a role in your future business. More

The absolute worst experience that i have ever been through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the a through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the absolute worst. my wife and i drove an hour and a half to the dealership because their online price $14,950. we get there and test drive the car and go inside to get started on the deal and the floor mgr comes and tells us that the price of the car is $20,230. ARE YOU SERIOUS? i made him pull up their own website to show him the prices and asked him how they could get away with advertising a car for 5 grand less than they actually plan on selling it for. the man became very angry and started being loud and talking to me like i was stupid in front of my wife that is 8 months pregnant. i told him that we were leaving because there is no way i would do business with someone that is so shady and he begged me to stay. after arguing with him for another10 mins (not even about the car but how you are supposed to conduct business) then my wife and i walked out. this guy became so angry that he let out a yell and threw something on the ground and made so much of a scene that everyone i the place turned around and looked at him and laughed. then he came marching after me and stood as close as possible to me and got in my face and try to intimidate me. i actually thought the there was a possibility that this guy might try to hit me! not exaggerating!! i wasnt the only one that day that was treated like that. when we first walked in there was another customer arguing with a group of people in the middle of the store. i dont know for sure what it was about but it was something about him getting ripped off!CROOKED DEALERSHIP! HORRIBLE PEOPLE! WOULD NEVER RECOMMEND! More

The absolute worst experience that i have ever been through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the a through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the absolute worst. my wife and i drove an hour and a half to the dealership because their online price $14,950. we get there and test drive the car and go inside to get started on the deal and the floor mgr comes and tells us that the price of the car is $20,230. ARE YOU SERIOUS? i made him pull up their own website to show him the prices and asked him how they could get away with advertising a car for 5 grand less than they actually plan on selling it for. the man became very angry and started being loud and talking to me like i was stupid in front of my wife that is 8 months pregnant. i told him that we were leaving because there is no way i would do business with someone that is so shady and he begged me to stay. after arguing with him for another10 mins (not even about the car but how you are supposed to conduct business) then my wife and i walked out. this guy became so angry that he let out a yell and threw something on the ground and made so much of a scene that everyone i the place turned around and looked at him and laughed. then he came marching after me and stood as close as possible to me and got in my face and try to intimidate me. i actually thought the there was a possibility that this guy might try to hit me! not exaggerating!! i wasnt the only one that day that was treated like that. when we first walked in there was another customer arguing with a group of people in the middle of the store. i dont know for sure what it was about but it was something about him getting ripped off!CROOKED DEALERSHIP! HORRIBLE PEOPLE! WOULD NEVER RECOMMEND! More

My overall experience at Texas Nissan of Grapevine was AMAZING!!! I'm sure I wasn't an easy customer at all and never have been, but Dwight Walker made sure he took the time to make sure I got what I wan AMAZING!!! I'm sure I wasn't an easy customer at all and never have been, but Dwight Walker made sure he took the time to make sure I got what I wanted and within my price range and was very patient and kind throughout the whole process. I had a tough deal for Dwight to work out, negative equity in my current car but really wanted an SUV with no down and a monthly payment within the same range, he got a few people working the deal with him, but finally he was able to make it happen. Dwight Walker went above and beyond! Dwight sold me a car back in 2006, I was extremely impressed with him then, and even more impressed with him now. I feel the worst part about buying a car is going into that finance office, however, Nancy Suarez made the process seamless, she explained everything didn't try to make me buy a warranty or package I didn't need, she was looking out for my best interest and didn't try to make me pay for something I wouldn't need, this was the first time I have ever worked with Nancy and I was impressed by how she took the time to explain everything to me instead of throwing paper at me and asking me to sign. I would highly recommend Texas Nissan of Grapevine to anyone and everyone, every person I meet and dealt with that day was fantastic!!! I have recommended a few people to Dwight and everybody has been extremely impressed with him. Oh and I love my new Pathfinder!!! More

Great service. Nate our dealer was great he didn't force the sale or make us feel uncomfortable. My only complaint is that they don't let that poor man wear polos due to tattoos. Its Texas people and hot!!! the sale or make us feel uncomfortable. My only complaint is that they don't let that poor man wear polos due to tattoos. Its Texas people and hot!!! Seriously great service! Would recommend to everyone More

I want to thank Nathan Glass for all the time he spent with us!! A Very helpful sales man and I love that he was able to get me in my DREAM car at the payment that I said I really wanted to be at! Natha with us!! A Very helpful sales man and I love that he was able to get me in my DREAM car at the payment that I said I really wanted to be at! Nathan ROCKS!!! Thanks to Josh for making sure I new about all the things my car did before I left the lot! Becky Martinez-Smith More

Jonny was so rude to my father and I. Not only did they not have the vehicles that were posted online, but after we saw other vehicles and made an offer, the sales manager came out and was rude to us. He not have the vehicles that were posted online, but after we saw other vehicles and made an offer, the sales manager came out and was rude to us. He did not want to negotiate a deal for the used vehicle and said we were wasting his time. He also asked my father, "well, how many businesses do you own becuase I have 89 of these dealerships." What kind of person says that. This was the first nissan dealership we ever visited and will never visit this one again. Beware!!! Certification is not included in the price printed online. That would be an extra $3-4K added to the eprice!!! More

Dustin went above and beyond to ensure that we were able to get the BEST car for our budget! We were comfortable on the lot and allowed the time to browse the cars available before making a decision what to to get the BEST car for our budget! We were comfortable on the lot and allowed the time to browse the cars available before making a decision what to test drive. We weren't pressured into looking at cars that did not fit out needs. Texas Nissan of Grapevine helped us get great financing and listened to my concerns and met them. More