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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.3
914 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 914 reviews

January 03, 2025

Texas Nissan of Grapevine took care of me and our new 2024 Nissan Pathfinder. The service department did an excellent job. Thank you! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Jan 08, 2025 -

Texas Nissan of Grapevine responded

We are thrilled to hear about your positive experience with your new Pathfinder and our service team. Your satisfaction is our top priority, and we're proud that our team was able to provide the exceptional service you deserve. Our service department is committed to ensuring every customer receives top-quality care and support. We appreciate you taking the time to share your positive feedback and confirm that we met your expectations during your visit. Thank you for choosing Texas Nissan of Grapevine for your automotive needs. We look forward to continuing to serve you and your family in the future.

January 03, 2025

Not the place you want to do business with just my personal opinion but I guess I'm stuck there with the warranty I purchased. More

by KEDRIC.LILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The business itself
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Jan 08, 2025 -

Texas Nissan of Grapevine responded

We appreciate you taking the time to share your feedback about your service experience. We understand that your current situation with our warranty feels limiting, and we want to ensure we address your concerns thoroughly. Our goal is to transform your perception and provide exceptional service that exceeds your expectations. We would welcome the opportunity to discuss your specific concerns in more detail. If you would like to explore potential solutions or share more about your experience, we encourage you to contact our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Mr. Givens is committed to resolving customer issues and ensuring complete satisfaction. We are dedicated to improving our service and appreciate the opportunity to make things right.

January 03, 2025

I came here twice while my car was still under my MPP and i mentioned problems with hearing a noise when I would turn the wheel and I specifically asked twice about my tie rods/struts and neither time was I More

by KENMONKTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 09, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the frustrating experience you've had with our service department. We understand your concern about the issues with your vehicle's struts and tie rods not being addressed during your previous visits while under warranty. This oversight is not representative of the high standards of service we aim to provide. We take your feedback very seriously and would like to investigate this matter thoroughly. Our goal is to ensure that all customer concerns are properly addressed. To address this situation and explore possible solutions, we kindly ask that you contact our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Mr. Givens is committed to reviewing your case personally and working towards a fair resolution. We value your business and hope to have the opportunity to regain your trust. Thank you for bringing this to our attention, as it helps us improve our service for all customers.

January 02, 2025

Service was great but only downgrade was I requested a complimentary car wash and the service was not performed More

by jeremysanders
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear that you had a great experience with our service team. However, we apologize for not providing the complimentary car wash as requested. We understand how important these details are to our customers and are sorry for any disappointment this may have caused. Your feedback is valuable to us, and we’ll ensure that this is addressed with our team so that we can improve in the future. Thank you for bringing this to our attention, and we hope to serve you again soon!

January 02, 2025

I love their customer service. They explain everything to my understanding and are very accommodating. They maintain a pleasant attitude! More

by CAMILLESTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Jan 07, 2025 -

Texas Nissan of Grapevine responded

Thank you so much for your glowing review! We are delighted to hear that you love our customer service and that our team took the time to explain everything in a way that was clear and understandable for you. Accommodating our customers and maintaining a positive attitude are core values at our dealership, and it's rewarding to know that our efforts made a difference in your experience. Your satisfaction is our top priority, and we are committed to providing the best service possible. We truly appreciate your kind words and your trust in us. Thank you for choosing our dealership, and we look forward to serving you again in the future!

January 02, 2025

Very thorough and answered any questions i had and quick to respond! It was a great experience More

by CATY924
Recommend Dealer
Yes
Employees Worked With
AK
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Jan 07, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that our team was thorough in answering your questions and quick to respond. Ensuring our customers feel supported and informed is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!

January 01, 2025

Timely service and kept me informed every step of the way. Will let me know when part is available so we can schedule further service. More

by RICH4ESP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 02, 2025 -

Texas Nissan of Grapevine responded

We're glad to hear you appreciated our timely service and communication throughout the process. We'll be sure to keep you updated on the part availability and look forward to scheduling your next service. Thanks again for choosing us!

January 01, 2025

Did a great job on my Munro well be back to have a brake pad done and replace my shocks More

by RVK114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 02, 2025 -

Texas Nissan of Grapevine responded

We're thrilled to hear you're happy with the work done on your Munro. We look forward to helping you with the brake pads and shock replacement when you're ready. See you again soon!

January 01, 2025

GREAT JOB SAM OVER AT TEXAS NISSAN OF GRAPEVINE YOU GUYS ALWAYS GIVE ME YOUR BEST SERVICE KEEP UP THE GREAT JOB More

by rd3436820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 02, 2025 -

Texas Nissan of Grapevine responded

We're thrilled to hear about your positive experience with Sam and the team at Texas Nissan of Grapevine! We truly appreciate your kind words and are committed to continuing to provide the best service. Looking forward to serving you again soon!

January 01, 2025

Always trust my car at Texas Nissan of Grapevine. Service advisors are great and quality service every time. More

by MARKOFFCIAL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Jan 02, 2025 -

Texas Nissan of Grapevine responded

It's great to hear that you consistently trust Texas Nissan of Grapevine with your vehicle! We're glad our service advisors and the quality of our work continue to meet your expectations. We look forward to keeping your car in top shape for you!

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