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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.0
702 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 702 reviews

January 18, 2025

So far my service associate has been outstanding, but yet to see if his commitment is true to the end of my ne t appointment....dealership should of gave me a 10% discount for the service and parts....ju More

by LOCOMOCO1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall at the moment
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

We appreciate your detailed and candid feedback! We're glad to hear your service associate has been outstanding so far and that you're optimistic about the service quality. Regarding your service for CVT fluid replacement and tie rod recall, we take these maintenance and safety issues very seriously. We want to assure you that our primary goal is to complete these services correctly and ensure your vehicle's optimal performance and safety. While we understand your suggestion about a potential discount, we're focused on delivering high-quality, comprehensive service at a fair price. We hope the thoroughness and precision of our work will demonstrate the value we provide. Thank you for your honest feedback and for trusting us with your vehicle's maintenance. We look forward to meeting and exceeding your expectations through the completion of your service.

January 18, 2025

Leo was great. Went above and beyond with costumer service. Kept me frequently updated, and pleasant More

by RCIPRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review highlighting Leo's exceptional service! We're thrilled to hear that Leo went above and beyond, providing excellent customer service, frequent updates, and a pleasant experience. Leo's commitment to outstanding customer care is exactly what we strive for, and we appreciate you taking the time to recognize his efforts. We look forward to serving you again in the future!

January 18, 2025

Always appreciate the personalized service and quality work! Especially from Samantha and Jose. Keeps me coming back over ten years. More

by dacameron22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Jose
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your loyal and heartfelt review! Your decade-long commitment to our dealership is truly special, and we're honored that our personalized service and quality work have kept you coming back. We're particularly delighted that Samantha and Jose have played such a significant role in providing you with outstanding service. Their dedication reflects our team's commitment to excellence and customer satisfaction. Your long-standing trust means everything to us. We look forward to continuing to serve you with the same high level of personalized care that has kept you loyal to us for over ten years!

January 18, 2025

Service was bad it took almost all day to change out a tire and we had an appointment More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James , sandifer
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Jan 21, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the excessive wait time and poor service experience during your tire change, especially considering you had a scheduled appointment. Such delays are unacceptable and do not meet our standard of customer care. To fully address your concerns and understand what caused this significant service delay, we recommend contacting our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Mr. Givens can investigate the specific circumstances of your service appointment and work to prevent similar issues in the future. We appreciate you taking the time to share your feedback, as it helps us identify areas where we need to improve our service efficiency and customer experience. Thank you for bringing this to our attention.

January 18, 2025

Concerned why my car sat in parking lot for over an hour before I was informed it was done and I was checked out. More

by vipsuccess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 21, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience with us. We understand how important your time is, and we sincerely apologize for the delay in notifying you about your vehicle's completion. It's our goal to provide timely service and clear communication, and we regret that we did not meet those expectations during your visit. We appreciate your feedback and would like to discuss this matter further to ensure it is addressed appropriately. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We value your business and would like the opportunity to improve your experience with us in the future. Thank you for bringing this to our attention.

January 17, 2025

Samantha my advisor was great. Repair took longer than expected. But work was well done More

by BRIAN.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

We appreciate your honest and balanced feedback about your service experience. We're glad to hear that Samantha, your service advisor, provided great assistance during your visit. While we strive to complete repairs within the estimated timeframe, we understand that some repairs can take longer than initially anticipated. We're pleased that despite the extended repair time, the quality of work met your expectations. Thank you for your understanding and for sharing your experience. We will continue to work on improving our time estimates while maintaining the high-quality repairs you've come to expect from us.

January 17, 2025

Great staff! They do a great job at communicating and explaining what repairs are needed and which can wait. will continue to bring my vehicles to get serviced at More

by MAVILA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK, Tony, Sam
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your outstanding review! We are delighted to hear about your positive experience with our team. Your appreciation for our communication and transparent approach to vehicle repairs is exactly what we aim to provide. We understand that vehicle maintenance can be complex, and our goal is always to help you make informed decisions about your car's needs. We're pleased that our staff effectively explained both necessary and deferrable repairs, giving you the confidence to make the best choices for your vehicle. Your commitment to continuing to bring your vehicles to us is the highest compliment we could receive. We look forward to maintaining the trust you've placed in our service center and continuing to provide you with exceptional automotive care. Thank you for choosing Texan Nissan and for taking the time to share your experience!

January 17, 2025

Quick and easy! Very nice young man. He made the process quick and easy.. the car is running great at this point. Thank you!! More

by kenchoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your enthusiastic review! We're thrilled to hear that you had a quick, easy, and pleasant experience with our team. It's especially gratifying to know that the young man who assisted you made the process smooth and that your car is running great. Your positive feedback highlights our commitment to providing efficient, friendly service. We appreciate you taking the time to share your experience and express your satisfaction. Thank you for choosing us, and we look forward to continuing to serve you in the future!

January 17, 2025

Staff was friendly and communicated throughout the entire process. Repairs were completed in a timely manner. More

by Mike.steelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, Sean
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your positive review! We’re delighted to hear that our staff provided friendly service and maintained clear communication throughout your repair process. Timeliness is important to us, and we're glad that your repairs were completed promptly. Your feedback is greatly appreciated, as it reinforces our commitment to delivering excellent customer service. Thank you for choosing us, and we look forward to serving you again in the future!

January 17, 2025

Service advisor was very efficient, kind, knowledgeable, informative, thorough and professional. Best service experience ever at Texas Nissan More

by joe.rhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemmon Gannon
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Jan 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your outstanding review! We are thrilled to hear that your service experience exceeded your expectations. Our service advisor's commitment to efficiency, kindness, knowledge, and professionalism is exactly what we strive to deliver. Being recognized as your "best service experience ever" is an incredible honor that our entire team will be proud to hear. We appreciate you taking the time to share such detailed and positive feedback about your interaction with us. Thank you for choosing Texas Nissan, and we look forward to continuing to provide exceptional service in the future!

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