Texas Nissan of Grapevine

Clinton was my sales representative and John was my finance manager both were extremely helpful, genuine, and a pleasure to work with. The dealership greeted us right when we walked in on a busy day. I finance manager both were extremely helpful, genuine, and a pleasure to work with. The dealership greeted us right when we walked in on a busy day. I had already been working with Clinton through email. And they were able to get us our car out and test drive really fast. Highly recommend this Nissan dealership! More

Outstanding location with many honest and professional employees whom care and assist people with the upmost help. employees whom care and assist people with the upmost help. More

The whole buying experience was pleasant. My salesman was awesome. Thank you Cinton. Great Job My salesman was awesome. Thank you Cinton. Great Job More

They were very helpful and attentive to me. David was a big help and tried his best to get a deal for me David was a big help and tried his best to get a deal for me More

Awesome service technician Samantha S. She did and wonderful job helping me with my car. She did and wonderful job helping me with my car. More

Great customer service! The only thing that could use improvement is the car wash. They didn’t vacuum the inside at all. The only thing that could use improvement is the car wash. They didn’t vacuum the inside at all. More

Texas Nissan was the 4th dealer with the 4th vehicle I test-drove. It was the least pleasant of the four. It was surprising I actually purchased from Texas Nissan. The truck I was interested in was pos test-drove. It was the least pleasant of the four. It was surprising I actually purchased from Texas Nissan. The truck I was interested in was posted online for about a week before I submitted an online inquiry. I found out the vehicle was not even on-site yet, but the salesperson was still trying to convince me to come in. A day or two later, the salesperson called when the vehicle was enroute to the store and scheduled an appointment with me for that evening. However, the salesperson was absent for my appointment, so I was handed off to the next available salesperson. When I arrived to the dealership, I was surprised the truck was not already staged out front as 2 other locations had done for my appointments with them, which meant I had to wait for the keys and truck to be retrieved. The facilities were dated, worn, cold, and uninviting, and the coffee set-up was clunky and poorly stocked. The "dealer add-ons" presented to me during the negotiations were disrespectful, deceitful, dishonest, and not at all appreciated. After signing all the paperwork, I was not provided copies, but instead, told I would receive an email. I did not and had to follow up with the salesperson the next day to have them sent. The email attachment did not contain most of the paperwork I signed. I am reasonable and not high maintenance, but this experience and level of service was extremely disappointing. The only good thing was the reasonable price that we finally landed at. More

All persons connected with this sale wanted to be sure all went well for you (the customer) even when we wanted to go over things a bunch to be sure we got it all. Loved em all. all went well for you (the customer) even when we wanted to go over things a bunch to be sure we got it all. Loved em all. More

Excellent service! I buy my cars at Texas Nissan Grapevine. I get my cars serviced at Texas Nissan Grapevine. Wouldn’t go anywhere else. Been coming here for many years I buy my cars at Texas Nissan Grapevine. I get my cars serviced at Texas Nissan Grapevine. Wouldn’t go anywhere else. Been coming here for many years. TNG is my sweet spot. More

They were through in inspecting my vehicle. It felt a little long though since I was one of the first to arrive for the day and I only asked for an oil change. It felt a little long though since I was one of the first to arrive for the day and I only asked for an oil change. More