49 Reviews of Texas Dodge - Service Center
Great service experience. I just went in for routine service and they did things well and efficiently. We talked over the findings on inspection and what needed to be done to I just went in for routine service and they did things well and efficiently. We talked over the findings on inspection and what needed to be done to correct them. More
They worked witj me on solving a problem. They did a great job. This time but I do believe they have techs that r not honest. Taking things off our vechles. I think they only replaced the part They did a great job. This time but I do believe they have techs that r not honest. Taking things off our vechles. I think they only replaced the part I complained about because it was less than $5.00. But they did fox everything I requested in a timely manner. More
In for oil change on Chrysler Pacifica Came in for the 1st oil change on a Chrysler Pacifica that I purchased in May.. I noticed some positive changes in your incoming lanes. I had some q Came in for the 1st oil change on a Chrysler Pacifica that I purchased in May.. I noticed some positive changes in your incoming lanes. I had some questions about the Pacifica, met your new shop foreman, Darren Munsell, he was very helpful in answering my questions and showing me a couple things that I wanted to know. Another Positive Change. More
Recall repair Everyone was helpful and pleasant without exception. The service personnel, the shuttle driver, as well as the cashier. The work was done in the time Everyone was helpful and pleasant without exception. The service personnel, the shuttle driver, as well as the cashier. The work was done in the time frame estimated and there were no surprises. More
Express Service Works When I was told there was about three cars ahead of me so it would be about an hour and a half wait. I chose to go do some other shopping and came ba When I was told there was about three cars ahead of me so it would be about an hour and a half wait. I chose to go do some other shopping and came back about two hours later. This time I was next in line and had service completed in about 45 minutes. The coupon I had was for a oil change with five quarts of oil. Since this is where I purchased this vehicle, it seems the system would know I need six quarts of oil even if the coupon had to have the $32 price rather than $29. Sure would make things seem more customer oriented.. Also, replaced cabin air filter at twice the cost of Jiffy Lube. More
Service dealing with warranty We bought the full package expecting great customer service. But the moment you tell them it is a warranty repair, they push you out two to three mont We bought the full package expecting great customer service. But the moment you tell them it is a warranty repair, they push you out two to three months and do not even try to get you in. Would not take my broke down wagon to this place. The lady, did not even offer to help me out with optional dates. More
Fast and courteous Made appointment. Was in and out in 2 hours with a new cruise control switch. Staff knew I had a doctors appointment in Dallas. Thanks! Made appointment. Was in and out in 2 hours with a new cruise control switch. Staff knew I had a doctors appointment in Dallas. Thanks! More
Happy They are very friendly. And very helpful. Always get me right in and right out. The guy that checks me in is very friendly. Always remembers my jeep w They are very friendly. And very helpful. Always get me right in and right out. The guy that checks me in is very friendly. Always remembers my jeep when I bring it in. Wants to see what new bling I have on it. More
Work performed satisfactorily. I bought my Jeep at Texas Dodge, but the service representative wanted to charge me for a service that should have been free. It turns out, she was n I bought my Jeep at Texas Dodge, but the service representative wanted to charge me for a service that should have been free. It turns out, she was new and didn't know. More
Great service. I would highly recommend Texas Dodge to family and friends. I love my pickup, and have driven Dodge products for a number of years. Thanks. I would highly recommend Texas Dodge to family and friends. I love my pickup, and have driven Dodge products for a number of years. Thanks. More