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Texas Dodge - Service Center

Amarillo, TX

2.1
49 Reviews

49 Reviews of Texas Dodge - Service Center

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September 23, 2017

Great service experience. I just went in for routine service and they did things well and efficiently. We talked over the findings on inspection and what needed to be done to More

by Frank Weber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 25, 2017 -

Texas Dodge responded

We appreciate you sharing with us your honest feedback! Please come back and see us anytime!

September 21, 2017

They worked witj me on solving a problem. They did a great job. This time but I do believe they have techs that r not honest. Taking things off our vechles. I think they only replaced the part More

by Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrin Munsell & Lorenzo Carrillo
Sep 22, 2017 -

Texas Dodge responded

Quinn, we always appreciate honest feedback from our customers. We apologize if there was ever any past issues that may have created an unsatisfactory experience. We strive to always provide honest and excellent customer service. If there is any concerns or questions you may have about your experience, please do not hesitate to call our management team. Thank you.

September 21, 2017

In for oil change on Chrysler Pacifica Came in for the 1st oil change on a Chrysler Pacifica that I purchased in May.. I noticed some positive changes in your incoming lanes. I had some q More

by Don T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Munsell
Sep 22, 2017 -

Texas Dodge responded

We appreciate the honest feedback about your visit seeing us! If there is anything else that we can do to help make it an even better experience, please let us know!

September 16, 2017

Recall repair Everyone was helpful and pleasant without exception. The service personnel, the shuttle driver, as well as the cashier. The work was done in the time More

by Michael Ferguson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the service man's mane was Lorenzo. Sorry, if I misspelled it. I don't know the names of the driver or the cashier.
Sep 18, 2017 -

Texas Dodge responded

We are glad that you had a wonderful experience with us. We're glad that we could provide you with the best service, Michael.

August 30, 2017

Express Service Works When I was told there was about three cars ahead of me so it would be about an hour and a half wait. I chose to go do some other shopping and came ba More

by RoadRunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young woman who wrote up service request did very good.
Aug 31, 2017 -

Texas Dodge responded

We appreciate you sharing your feedback with us, please let us know if there is anything else that we can help you with.

August 29, 2017

Service dealing with warranty We bought the full package expecting great customer service. But the moment you tell them it is a warranty repair, they push you out two to three mont More

by Lynetta
Customer Service
Recommend Dealer
No
Employees Worked With
i don't know the name
August 26, 2017

Fast and courteous Made appointment. Was in and out in 2 hours with a new cruise control switch. Staff knew I had a doctors appointment in Dallas. Thanks! More

by Mikebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Texas Dodge responded

Thanks for letting us know about your experience with us, please come back and see us!

August 09, 2017

Happy They are very friendly. And very helpful. Always get me right in and right out. The guy that checks me in is very friendly. Always remembers my jeep w More

by nanajeep53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2017 -

Texas Dodge responded

Thanks for the 5 star rating and review! we're happy you had a great experience with us!

July 28, 2017

Work performed satisfactorily. I bought my Jeep at Texas Dodge, but the service representative wanted to charge me for a service that should have been free. It turns out, she was n More

by Jahead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Jul 31, 2017 -

Texas Dodge responded

We appreciate you sharing your honest feedback with us! Let us know if there is anything else we can do!

July 23, 2017

Great service. I would highly recommend Texas Dodge to family and friends. I love my pickup, and have driven Dodge products for a number of years. Thanks. More

by Guyball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Texas Dodge responded

Thanks for being honest with your feedback, please come back and see us!!!

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