Texas Dodge - Service Center

Unexpected stop Short version car had a flat on a Sunday no spare AAA towed to this dealership had to find a hotel and to get there. Monday showed up at service dept Short version car had a flat on a Sunday no spare AAA towed to this dealership had to find a hotel and to get there. Monday showed up at service dept told our story they got us in and. Didn’t have a tire. They check around and found one. Lots more to story but they did great. Special kudos to Carolie B. Stuck by us and got us back on the road. More

all is well 😊 Well I'm back,got my 2017 renegade trail hawk back Monica told me they were short handed & they still tried to find & fix the problem,but they couldn' Well I'm back,got my 2017 renegade trail hawk back Monica told me they were short handed & they still tried to find & fix the problem,but they couldn't get it to do what I Experienced so it hasn't happened yet with me either I hope it doesn't do it again 😊 So I commend Monica & her team,thank you guys... More

with the new service management great I own two Jeep renegades one is 2015 ,and the other 2017 ,on the 2015 latitude just had the radiator fan replaced good timing good job 44000 miles. N I own two Jeep renegades one is 2015 ,and the other 2017 ,on the 2015 latitude just had the radiator fan replaced good timing good job 44000 miles. Now my 2017 is in broke down electrical issues still waiting for what went wrong & when will I get it back hopefully today 08/06/18... More

oil change on 2017 dodge durango got us right in and said everything went ok. Clean waiting room, hot coffee and snacks, employees very friendly. 2nd visit 1st was recall that went go got us right in and said everything went ok. Clean waiting room, hot coffee and snacks, employees very friendly. 2nd visit 1st was recall that went good also. More

06 Cummins had a recall. Truck had a recal, they had the parts and personnel to get it done in Saturday. Took them a couple hours and had me back in my vehicle. They’ve gone a Truck had a recal, they had the parts and personnel to get it done in Saturday. Took them a couple hours and had me back in my vehicle. They’ve gone above and beyond to take care of me and my family. More

Oil change and state inspection. Went in for oil change and inspection. Service manage noticed also needed air-bag recall replacement. Service department able to do all work in less t Went in for oil change and inspection. Service manage noticed also needed air-bag recall replacement. Service department able to do all work in less than 2 hours. More

Dissapointed in service quality I purchased my Ram 2500 there and love the vehicle. Unfortunately the excellent service stopped there. Twice the service department has left my air cl I purchased my Ram 2500 there and love the vehicle. Unfortunately the excellent service stopped there. Twice the service department has left my air cleaner opened after p.m. service. I will no longer take my vehicle to Texas Dodge for p.m. services. I can understand a mistake one time, but twice for the same mistake is unacceptable. More

Good Service,but not sales They pulled a bait and switch on me and I had to retain a lawyer to get the features they had sold me when I bought the car. They know they were wron They pulled a bait and switch on me and I had to retain a lawyer to get the features they had sold me when I bought the car. They know they were wrong because they gave in when the lawyer contacted them and told them we would take them to court. More

Service Department is excellent I took my Challenger here after making a 1,400 mile trip with the ABS light on. They diagnosed and fix the issue and covered the charges because ano I took my Challenger here after making a 1,400 mile trip with the ABS light on. They diagnosed and fix the issue and covered the charges because another dealership should have found that fault before. I also took it in again for windshield wiper sprayers not working and they had me in and out in under 40 minutes. Great service department. More

Getting service at Texas Dodge It was easy to get the factory recalls done on my Jeep Wrangler. The folks in service were very accommodating as they opened doors, brought my Jeep ba It was easy to get the factory recalls done on my Jeep Wrangler. The folks in service were very accommodating as they opened doors, brought my Jeep back to me when finished & etc. this dealership is far from meeting the level of satisfaction of the Toyota dealership. Still a pleasant experience however. More