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Texas Dodge
Amarillo, TX
188 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service.
Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary.
Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand.
But
YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 PM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 188 reviews
September 27, 2010
We were treated with the utmost respect. Every question we threw out to Curtice was addressed and dealt with. We were a tough couple to deal with. From the beginning to the end of this very 'trying' proc we threw out to Curtice was addressed and dealt with. We were a tough couple to deal with. From the beginning to the end of this very 'trying' process was a pleasant experience. We will recommend this car dealership to our friends and family. Also,it was very refreshing to find dealers who didn't reek of cigarette smoke. Nothing but WONDERFUL praise to this high-class establishment. J.DeLillo & George Wiseman More
by jeanie Delillo
Employees Worked With
Curtice Spencer
September 26, 2010
Went online and sent emails through phil but ended up setting an appointment with curtis. Sat for 45 minutes while they drew up a contract for the wrong car! then was told that they would only give me ha setting an appointment with curtis. Sat for 45 minutes while they drew up a contract for the wrong car! then was told that they would only give me half the value that my car was worth, take that amount off an overpriced hail damaged vehicle, then tacked the amount I owed for my car back on the loan making it over $20,000 for a used, hail damaged vehicle. I was lied to about the interest rate as he did not shop around like he told my husband he had done and when presented with an interest rate and loan offer that we had gotten approved for ourselves, he automatically figured that he would max out the cost of the vehicle that we wanted in order to maximize his profits. In the end, this guy would have gotten my car for free! still overcharge me for a used hail damaged vehicle, plus make me still pay for my car all over again by putting the payoff amount right back into the loan! this guy must have thought we were ignorant. Bottom line.... they could have had a check written to them monday morning for $16,500 for a used hail damaged vehicle plus had my car to resell and make another $6,000 + or - on my terms of the agreement. Everyone recommends Phil but unfortunately phil never came forward to help out in the situation and Mr. Spencer lost a sale for his Dealership. Good Luck if you wanna shop here!!! More
by renogirl
Employees Worked With
curtis spencer
June 23, 2010
My husband and I knew we were going to be shopping for a vehicle, and had one or two stops to make. This dealer was not one of our planned stops . . . but will be our only stop from now on! We had just been vehicle, and had one or two stops to make. This dealer was not one of our planned stops . . . but will be our only stop from now on! We had just been told that the type of vehicle we wanted in the price range we could afford was not possible by another dealer just down the road. Curtice not only listened to our self-imposed restrictions (without seeming to look 'down' on us for not being willing/able to spend more, a BIG plus to his credit) but took the time to narrow the field of options down to only those that would fit said restrictions. He did not try to convince us to spend more, he did not try to get us to 'fall in love' with a vehicle we couldn't afford . . . none of the usual problems people seem to have when buying a vehicle. Finance got us a great deal, and the process did not take all day! We have already started recommending these great folks, and will continue to do so! More
by scarlett0108
Employees Worked With
Curtice Spencer
June 22, 2010
This was absolutely the BEST car buying experience that I have ever had. Curtice went above and beyond to make this an ideal purchase for me. I went in and bought a 2010 Challenger SE. The whole process took have ever had. Curtice went above and beyond to make this an ideal purchase for me. I went in and bought a 2010 Challenger SE. The whole process took only two hours...WOW! They gave me an awesome price for my trade and I was soon out the door. Not only that but I also looked at a 2007 Chevy Tahoe on their pre-owned lot. Curtice personally drove the tahoe to my home,(which was 45 miles away) so my wife could look at it. Then proceeded to take care of the paperwork from my kitchen table! I have bought many new vehicles in the past and can tell you some horror stories. I will be buying in the future from this dealer and would be more than happy to recommend them to my friends and family. 5 STARS doesn't even begin to rate my experience. Thanks Curtice and TEXAS DODGE! More
by ckhoward
June 21, 2010
Made us feel at home. Took a little longer than we anticipated, but overall, not a bad experience. We were really "just looking" when we went to Texas Dodge. Curtice Spencer greeted us after we had in anticipated, but overall, not a bad experience. We were really "just looking" when we went to Texas Dodge. Curtice Spencer greeted us after we had initially spoken online. We purchased the vehicle we wanted with not a lot of pressure. It had even less miles than the original one we looked at. More
by ktiffin41
Employees Worked With
Curtice Spencer
March 26, 2010
I have never been treated so rudely in all my life by a store manager! I had to leave my truck over night for service and when I got home with it the next day I had a very deep scratch in my passenger door store manager! I had to leave my truck over night for service and when I got home with it the next day I had a very deep scratch in my passenger door. When I told them about the manager basically called me a liar saying that it never happened there and refused to take care of it. I know that there was no scratch when I brought it in to them on Monday morning and I took it right home without stopping anywhere else the next day only to find this nasty gouge on my passenger door. I find it unacceptable that a manager would stand there and tell me that it never happened in his garage because no one told him about it therefore I wasn't telling the truth. I will never recommend this dealership to anyone looking for service as they do not care about the vehicles that are left in charge of and will not repair the damages that are incurred while in their care! Whatever happened to customer service?? More
by lonevalkrider
Employees Worked With
Manager (Name Unknown)
January 06, 2010
I would now recommend this dealership only if you deal with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. Howe with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. However, I gave it one more chance, Mr. Smith was the person that I spoke to, and he changed my perspective of this dealership. I will continue dealing with Texas Dodge as long as Mr. Smith is there, his honesty and integrity is rare in that line of work that I have found. If he says he can do it, it will be done. He is up front with the price and there were no surprises at the signing table. I knew what I had to bring and we did not play that game (let me see what the manager will do ETC…) I hate that game. Next year or so I will be purchasing another vehicle for my wife and he is the person I will trust my business to. Joe W More
by slyandvi
Employees Worked With
Phil Smith, Phil Smith
January 06, 2010
I would now recommend this dealership only if you deal with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. Howe with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. However, I gave it one more chance, Mr. Smith was the person that I spoke to, and he changed my perspective of this dealership. I will continue dealing with Texas Dodge as long as Mr. Smith is there, his honesty and integrity is rare in that line of work that I have found. If he says he can do it, it will be done. He is up front with the price and there were no surprises at the signing table. I knew what I had to bring and we did not play that game (let me see what the manager will do ETC…) I hate that game. Next year or so I will be purchasing another vehicle for my wife and he is the person I will trust my business to. Joe W More
by slyandvi
Employees Worked With
Mr. Phile Smith, Phil Smith
October 20, 2009
Over the years, my wife (Phyllis) and I have purchased five Jeep vehicles (3 new, 2 used). We have never left a dealership feeling 100% satisfied with all aspects of the car buying process...until now! Th five Jeep vehicles (3 new, 2 used). We have never left a dealership feeling 100% satisfied with all aspects of the car buying process...until now! The folks at Texas Dodge Chrysler Jeep of Amarillo have been absolutely terrific. Every employee we met and talked with (even while casually passing in the halls) was very friendly, professional, and upbeat. Phil Smith, our primary Sales Representative, is one of the most personnable and likeable people I've ever met. It was a real pleasure working with Phil. I always felt that he was being honest and genuine in his replies to my questions and concerns, and never felt pressured to make a decision regarding a purchase. It's very refreshing to have finally found a car dealer that we can heartily recommend to friends. Thanks to all at Texas Dodge who made the purchase of our new Jeep as painless and pleasurable as possible. Oh, and by the way, we love the new Wrangler!!! Sincerely, Dan McCabe More
by danphyll
Employees Worked With
Other Employees :
Phil Smith, Brian Close, Jake (Finance Mgr.), Phil Smith
August 31, 2009
Phil Smith took the time to walk me and my wife through the whole process of buying a new vehicle. First with identifing the vechile we wanted,to going back and forth with the price we both wanted, to gett the whole process of buying a new vehicle. First with identifing the vechile we wanted,to going back and forth with the price we both wanted, to getting the deal done with his manager.We tried other dealerships with mixed results and would not have a problem dealing with Texas Dodge and Phil Smith again. More
by rodaniel
Employees Worked With
Phil Smith, Phil Smith
