Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Texas Dodge
Amarillo, TX
186 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service.
Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary.
Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand.
But
YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 PM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 186 reviews
November 09, 2014
"Ronnie Black" Excellent Salesman! This is my second car that I have purchased from Ronnie at Texas Dodge. I'm very satisfied with both cars and the great experience of dealing with a This is my second car that I have purchased from Ronnie at Texas Dodge. I'm very satisfied with both cars and the great experience of dealing with a salesman who was friendly and knowledgeable. He did an excellent job at getting me in the car that I wanted and I will recommend him to anyone I know that is seeking a new car. Great Job! More
by Deidra Campbell
Employees Worked With
November 03, 2014
Texas Dodge sales experience I have purchased several cars from Phil Smith at Texas Dodge. He has always been friendly and helpful. The service department does their best to mai I have purchased several cars from Phil Smith at Texas Dodge. He has always been friendly and helpful. The service department does their best to maintain my cars. I often recommend Texas Dodge to anyone who mentions they are looking for a car. More
by charyle.h.smith
Employees Worked With
Phil Smith
October 05, 2014
Phil Smith Wonderful experience dealing with Phil Smith. He worked very hard to fine me the car I wanted. Would recommend him and the dealership to others. He to Wonderful experience dealing with Phil Smith. He worked very hard to fine me the car I wanted. Would recommend him and the dealership to others. He took me to the other Chrysler dealership to look at another vehicle. Very pleased with my new vehicle. Chrysler Town and Country. More
by Rbeller
Employees Worked With
Phil Smith
September 03, 2013
My wife, disabled daughter & I were driving from California to Ohio for a family wedding. While in Amarillo, TX, our '02 Town& Country started experiencing a malfunction. Although we were not (nor California to Ohio for a family wedding. While in Amarillo, TX, our '02 Town& Country started experiencing a malfunction. Although we were not (nor could ever be) a regular customer of this dealership and even though they had probably 50+ cars (and probably most from regular customers) pending, they recognized our personal problems and expedited the repair so that we could continue to the wedding in a timely manner and be able to return to California. They also did the repair without taking monetary advantage of us (which would have been east due to our time pressure and being a total stranger to the area). It was the most positive experience I have ever had at any car dealership in my 66 years of existence. If geographic circumstances did not prevent it, they would have just generated a lifetime customer in me. More
by rmumaw
Employees Worked With
James Farrar
February 14, 2013
Worked with Phil for several days. I had questions about different pickups and he helped me find the best one for my needs. I will diffidently will want to have Phil help me in my next purchase. different pickups and he helped me find the best one for my needs. I will diffidently will want to have Phil help me in my next purchase. More
by sp49
Employees Worked With
Phil Smith
September 10, 2012
The salesmen were very helpful and friendly. They were able to explain all the features of the vehicles and how they operated. They sent me information regarding the different models available by email, w able to explain all the features of the vehicles and how they operated. They sent me information regarding the different models available by email, which helped me schedule my trip from Plainview. More
by kellerc
Employees Worked With
November 01, 2011
I approached the business of buying a new Jeep with a lot of trepidation. I had been driving the same car for the last sixteen years (!) and had finally decided to get a new vehicle. I did a great deal of re of trepidation. I had been driving the same car for the last sixteen years (!) and had finally decided to get a new vehicle. I did a great deal of research and had a very good idea of what I wanted and was willing to pay. Phil Smith at Texas Dodge understood this perfectly. He found exactly the Jeep I was looking for and made me a great deal. He has followed up completely to make sure I am fully satisfied. Mr. Smith is an honest guy and the folks he works for are committed to their customers. I could not have had a better experience or made a better deal. This dealership is just great, and I cannot recommend it more highly. More
by blackburn
Employees Worked With
Phil Smith, Phil Smith
October 31, 2011
I took my 08' 3500 diesel in for warranty work around Mid July because I was wanting the job done before warranty ran out and before I got busy with harvest. The vehicle was driving fine, just had a slight s July because I was wanting the job done before warranty ran out and before I got busy with harvest. The vehicle was driving fine, just had a slight squeal when towing trailer, and needed a transmision service. They wanted to give me $3800 worth of repairs that, in my opinon were not needed, cuz it was driving fine. They did change the manifold gaskets to solve the squeal. Got it out of shop and was in worse condition than when it went in. Got a few miles down the road, front end went to shaking and hit the ditch when the tie rod ends fell off. Got the rod wired back on to get home and barely made it home because it was sputtering and dying. I went to the local Auto Zone for the code reader. The reader showed turbo potientometer was wrong. I called to confront them on it and they said they redid the manifold gaskets, and never touched the exhaust system. I may not be the smartest person in the world, but i did grow up on a farm and the manifold is part of the exhaust. When I arrived at my shop I found pry bar marks on the tie rod dampener were they tryied to remove them and claim that they needed replaced, (my guess is so they could sell parts). I got extremly busy with harvest so first chance I got, took it back in for corrections. More things came up broken while it was in there position. A broken radiator neck, my air cleaner was removed and my vehicle was left out side in the weather, internal engine exposed. They were claiming that a dirty air filter was the problem, but yet they leave my air filter out while sitting out side. The service manager assured me that nothing was getting hurt by just sitting out there. I'm sorry but this is west Texas were the wind blows, and whirl winds are pretty common. I ran my finger in the intake tube and there was dirt already present. I asked them to stand behind there mess ups and was told that the things that were broken was, and I quote "Not our problem." I asked them to replace the radiator but they wanted to epoxy it. I contacted 2 different radiator shops and had them on speaker phone and they said epoxy will not hold. There response was "Not our problem." I then asked that if there "epoxy patch" didn't hold and I got 10 miles down the road and my engine over heats and blows who was a fault. They told me "not out problem" it would be my expence. The service manager claimed that they did not break it, but could not tell me who worked on it to verify it with the mechanic. I know for a fact that it was in good condition when I took it in for repair because when we left, I only made it a few miles before it started to run warm on the tempeture gauge. The first trip I made to them, they said I had a u-joint coming apart. On the following visits they could not tell me which one was damaged. So in my personel opinon, they just wanted to sell parts. The pickup is now at a dealer that cares. I took it to Benders in Clovis Nm. Benders checked things out and they want to fix the problems not patch them so i can return in a few months to do it all over again like Texas Dodge wants. Benders also wanted to replace the shifting seal that Texas Dodge already fixed. Wether it wasn't done or done wrong, I have to pay for it twice. It is bad when a dealership is more worried about selling parts and making a dime than making a happy customer for future referals. More
by cntryboy
Employees Worked With
Service manager & General Manager
September 19, 2011
My experience with Texas Dodge was a nightmare from the very beginning... From the time we stayed for over 3 hours waiting to sign papers including the misrepresentation of the price, to the false info very beginning... From the time we stayed for over 3 hours waiting to sign papers including the misrepresentation of the price, to the false information we were given at our signing regarding the life insurance policy we took out (encouraged us to not indicate we had diabetes and heart medications by telling us that the were only concerned about uncontrolled medical conditions -- only to read the policy later and find out that it was not true), to the problems we have had with the truck (vibration they could not figure out nor was convinced that I even had a problem (I had to determine the cause on my own), to the problem I had with the truck with unexplained incidences of windows rolling down, doors unlocking, overnight (allowing it to get wet on the one night it did rain) and sometimes during the day (again I had to figure out that the problem was a short in my second key and had to replaced at my own expense without reimbursement from Texas Dodge), to the rudeness of their Repair Department manager. The bright side of the experience is getting to work with Larry Little, one of their used car sales people. He did everything he could to work with me and help me (getting me car replacements even when it was not their policy to do so)... More
by danmax1329
Employees Worked With
Jerry Little - best sales person they have...
August 25, 2011
Phil was great! We had some credit problems and needed a second vehicle. Phil was able to help us get what we needed. He, and everyone else we came into contact with at Texas Dodge, couldn't have been frien second vehicle. Phil was able to help us get what we needed. He, and everyone else we came into contact with at Texas Dodge, couldn't have been friendlier. I am positive that we will go to Phil first, for any future purchases. More
by dlstoo
Employees Worked With
Phil Smith, Phil Smith
