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Texas Dodge
Amarillo, TX
188 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service.
Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary.
Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand.
But
YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 PM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 188 reviews
December 22, 2024
After doing some background checking, almost didn't purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles away, with no risk to us. The vehicle was everything it was advertised as, 11-year-old Jeep in great condition! Paul went above and beyond to make us happy. Would I recommend this dealer YES without any hesitation. Would I purchase from them again YES! Thank you, Paul, for the easiest vehicle purchase we have ever made and for the wonderful delivery! We are thrilled with the Jeep! More
by Chrissy
December 11, 2024
About Texas Dodge in Amarillo Texas. ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be mark ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be marked.. The unscrupulous salespeople(Victor) and sales managers(Joseph Chavez and Roger), plus the finance department person (Blaize, a high school trainee imo) will attempt to rip you off for as much money as possible once you are in the finance department finalizing your deal... THEY WILL MAKE PROMISES THAT THEY NEVER INTEND TO KEEP, BEFORE YOU COME WITH THE MONEY, AND THEN MARK THE CAR UP FOR SEVERAL THOUSAND DOLLARS MORE WHEN YOU'RE SITTING AT THE TABLE.... IN ADDITION THEY WILL PROMISE YOU MONEY BACK ONLY TO CALL YOU AND TELL YOU THEY'RE RENEGING ON THEIR PROMISE AND THAT THEY SCREWED UP THEIR NUMBERS AT THE DEAL SIGNING.... In addition the salesmen don't know jack squat about their vehicles when it comes to teaching you about the new purchase... The buyer did NOT RECEIVE ONE MOMENT OF EDUCATION ON THE VEHICLE.... Furthermore the sales manager ROGER wanted to get in a fist fight with a buyer in front of the whole sales staff out in the parking lot... He also threatened the buyer stating, "have you ever had your xxx kicked by Texas dealer?"....This is a completely unprofessional dealership... IT WAS LIKE BUYING FROM INBRED HILLBILLIES... The owner of Texas Dodge will be notified! The unfortunate part of the whole thing was that the buyer was relegated to having to buy the vehicle in order to get back home to another state, otherwise the purchase would never have occurred. The service department...the service department is rated very poorly and don't know they're head from their xxx.... There are many bad reports about their service. Buyer beware ,buyer beware, buyer beware!... Avoid this place like the plague!. More
by deepreefdiver
August 29, 2024
I feel they have no integrity and really do not care that they don't. I bought a car there that was used. One of the highlights that was pointed out to me was the fact that it had a hands free system. After they don't. I bought a car there that was used. One of the highlights that was pointed out to me was the fact that it had a hands free system. After purchasing the car as is I realized there was something wrong with the suspension which, ok, since I test drove it will incur the expense to have that fixed. However, my hands free has not worked since I got it and I was able to take it to them to diagnose the issue which they are not willing to fix. I feel misled and that they had to have known the car had these issues before I bought it. I would never recommend anyone go there. More
by tonyac1016
Employees Worked With
Do not want to name them
May 03, 2024
In short, Texas Dodge sold me a used vehicle that was unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducte unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducted and if it were they would have bumped the price of the vehicle. Therefore, they were fine with selling a vehicle that was unsafe and justified the purchase by saying that’s what happens when you buy a used vehicle.. If in the market for a newer vehicle look elsewhere in Amarillo. Texas Dodge does not conduct business in even a semi-professional manner. Ive got a truck that I’ve owned for 3weeks, haven’t made the first payment on and can’t even drive it until I fix the underlying mechanical issues that should have been caught during the UCI. Not good business practice.. More
by JT
Employees Worked With
Sales Manager
April 08, 2024
Just want to thank Alexis Flores, Maria, and the rest of the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fu the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fuel pump and the entire fuel system. Your ability to network with RAM care and expedite the shipment of parts assisted in getting my truck back on the road 6 weeks prior to the projected estimated repair date is phenomenal I know I can be extremely persistent and truly appreciate your patience in dealing with me as a customer. To the entire Texas Dodge Team, "Ya'll Rock"!!!!! More
by Bar3
November 17, 2023
Terrible service no communication. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. More
by rmscott50
Employees Worked With
Marshall
August 07, 2023
Wish I could leave it as a negative because they don't deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days and counting and won't even help More
by rangerup1970
June 06, 2023
They had our vehicle on several occasions for several months. They were the most unreliable service department we have ever encounter. We fixed the problem ourselves. In the process they damaged the vehi months. They were the most unreliable service department we have ever encounter. We fixed the problem ourselves. In the process they damaged the vehicle that has yet been repaired. More
by Disappointed
Employees Worked With
Alexis
May 25, 2023
I am pleased to say that I have found this dealership to have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during t have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during the round with, and post-pandemic issues all businesses are still battling with. More
by Apache Joe
