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Texas Dodge
Amarillo, TX
186 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service.
Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary.
Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand.
But
YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 PM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 186 reviews
August 29, 2024
I feel they have no integrity and really do not care that they don't. I bought a car there that was used. One of the highlights that was pointed out to me was the fact that it had a hands free system. After they don't. I bought a car there that was used. One of the highlights that was pointed out to me was the fact that it had a hands free system. After purchasing the car as is I realized there was something wrong with the suspension which, ok, since I test drove it will incur the expense to have that fixed. However, my hands free has not worked since I got it and I was able to take it to them to diagnose the issue which they are not willing to fix. I feel misled and that they had to have known the car had these issues before I bought it. I would never recommend anyone go there. More
by tonyac1016
Employees Worked With
Do not want to name them
May 03, 2024
In short, Texas Dodge sold me a used vehicle that was unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducte unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducted and if it were they would have bumped the price of the vehicle. Therefore, they were fine with selling a vehicle that was unsafe and justified the purchase by saying that’s what happens when you buy a used vehicle.. If in the market for a newer vehicle look elsewhere in Amarillo. Texas Dodge does not conduct business in even a semi-professional manner. Ive got a truck that I’ve owned for 3weeks, haven’t made the first payment on and can’t even drive it until I fix the underlying mechanical issues that should have been caught during the UCI. Not good business practice.. More
by JT
Employees Worked With
Sales Manager
April 08, 2024
Just want to thank Alexis Flores, Maria, and the rest of the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fu the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fuel pump and the entire fuel system. Your ability to network with RAM care and expedite the shipment of parts assisted in getting my truck back on the road 6 weeks prior to the projected estimated repair date is phenomenal I know I can be extremely persistent and truly appreciate your patience in dealing with me as a customer. To the entire Texas Dodge Team, "Ya'll Rock"!!!!! More
by Bar3
November 17, 2023
Terrible service no communication. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. More
by rmscott50
Employees Worked With
Marshall
August 07, 2023
Wish I could leave it as a negative because they don't deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days and counting and won't even help More
by rangerup1970
June 06, 2023
They had our vehicle on several occasions for several months. They were the most unreliable service department we have ever encounter. We fixed the problem ourselves. In the process they damaged the vehi months. They were the most unreliable service department we have ever encounter. We fixed the problem ourselves. In the process they damaged the vehicle that has yet been repaired. More
by Disappointed
Employees Worked With
Alexis
May 25, 2023
I am pleased to say that I have found this dealership to have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during t have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during the round with, and post-pandemic issues all businesses are still battling with. More
by Apache Joe
August 06, 2022
If I could give this dealership a negative star rating I would. Unfortunately, I have made the poor decision to have this dealership work on my truck on 4 different occasions now. Have yet to have the sam would. Unfortunately, I have made the poor decision to have this dealership work on my truck on 4 different occasions now. Have yet to have the same service writer at the end of my visit as when I started. I have yet to have my repair completed accurately on the first visit. I have yet to speak to someone at this dealership that is honest, and can give a straight answer on anything. Earlier this year I took my truck in for a recalled item. They called me a few days later to inform me that "some connectors broke during the recall and it was going to be $800 to repair. Long story short, over the next several months I was lied to, about multiple things. I was told by 2 different individuals that they were in touch with Ram trying to get my issue resolved. When I was finally fed-up and retrieved my now broken truck from this place. I found out not only did they not even contact RAM but that the part that "broke" was actually covered. During my investigation since retrieving the truck. I have found multiple bolts that were left loose during the repair. This is not the first time I have "discovered" items that were not properly put back in operating condition after they performed their work. I would highly encourage you to think twice about trusting these guys with anything. I personally would not let them air up the tires on a bicycle. More
by My name is Nobody
Employees Worked With
July 11, 2022
Bought a 2022 ram 1500 and at 6000 miles check engine light came on. Took it to dealship for 14 days and they told me nothing was wrong and they cleared coded. Next day picked it up and light came back o light came on. Took it to dealship for 14 days and they told me nothing was wrong and they cleared coded. Next day picked it up and light came back on, I called dealership to just trade the truck in and get another one, sales guy was "working" a deal for me and never called back. I know it's not there fault I got a lemon but they can't even make a deal... they don't want anything to do with me after they sold it More
by Anthony
Employees Worked With
Mike
