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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

August 05, 2019

Oscar D is a badass Oscar D, and really everyone we worked with at Texas Direct (Vroom) made it extremely easy for me to not only buy a car but also trade in my vehicle a More

by Brewhite13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Davila
Aug 07, 2019 -

Texas Direct Auto responded

Thank you so much for your positive comments! Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

August 01, 2019

Great experience !! Transaction was smooth and seamless. Bill was first class and communicated very well. I would highly recommend to my friends, family and colleagues. A More

by KempoMaster45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
Aug 02, 2019 -

Texas Direct Auto responded

Thank you for your kind review; we're happy to pass along your comments to the team. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 31, 2019

Good experience The process was very fast and easy and the staff very friendly. Accessible prices with a variety of cars and a designated area for kids can to play More

by Alex V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor G
Aug 01, 2019 -

Texas Direct Auto responded

Alex, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. - Vroom Team

July 31, 2019

Utter best buying experience! We drove 5 + hours to come test drive a Mercedes Benz. Not only was the vehicle emaculant, it by far exceeded our expectations. Paint perfect, tires, More

by Texas mom of boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra, Jimmy, Patrick
Aug 02, 2019 -

Texas Direct Auto responded

Thank you so much for your positive comments! Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 26, 2019

A few issues but overall the staff does an amazing job! My man Roy made the process real easy and quick. I appreciate all the help from the door greeters to the boss. It's a nice clean place great Cars to l More

by Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Washington
Jul 29, 2019 -

Texas Direct Auto responded

Cameron, thank you If you need assistance again in the future, please don't hesitate to reach out. We're happy to help. -Vroom Team for your kind review; we're happy to pass along your comments to the team.

July 26, 2019

Not ready to do an internet sales yet Really liked the experience in their showroom but the car I wanted was only an internet sale. The delivery process or the way vroom managed it was ter More

by kak600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delivery department
July 25, 2019

Vroom makes it happen We had a great experience with Vroom in purchasing a newer car for my wife. We got a great deal and absolutely fabulous service through out the proce More

by jasage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 29, 2019 -

Texas Direct Auto responded

Hi there, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. If you need assistance again in the future, please don't hesitate to reach out. We're happy to help. -Vroom Team

July 25, 2019

Awesome Experience! Very professional and courteous staff. Car was fueled up and cleaned. This is the third vehicle I have purchased from these guys. I will be back. More

by reaper71373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
Jul 29, 2019 -

Texas Direct Auto responded

Hello there, it is great to read such wonderful comments about your recent experience with us. Thanks for the recommendation and have an amazing day. -Vroom Team

July 24, 2019

Fast, Painless Experience I did a lot of research and wasn't interested in taking the steep depreciation of a brand new vehicle. Looking at low mileage vehicles, Texas Direct A More

by AnthonyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristian
Jul 25, 2019 -

Texas Direct Auto responded

Anthony, we're glad to hear you found our staff to be so supportive and helpful during your car search. We hope to be of service to you again in the future. Best wishes, the Vroom Team.

July 24, 2019

Purchased a vehicle At first I was skeptic, but the experience was great and smooth. I also used the service department because I bought a warranty and Joe @ the service More

by Sam J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 25, 2019 -

Texas Direct Auto responded

Sam, we strive for 100% satisfaction, and it is great to hear you had such a positive experience with us. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

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