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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

September 16, 2019

It was very easy My saleslady was Johanna and she did a great job of first finding the truck that I wanted. The truck was on another lot and she stayed on it and kept More

by agmsmackdown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanna
Sep 17, 2019 -

Texas Direct Auto responded

Hi there, we're so happy we were able to help you out. We hope to hear from you again soon. Take care. -Vroom Team

September 16, 2019

Best Car Buying Experience in My Life My sales agent, Delroy Worrell, was excellent! He had my paperwork ready when I arrived. The price quoted was fair. I also received a fair price fo More

by Shaundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delroy Worrell, Jr.
Sep 18, 2019 -

Texas Direct Auto responded

Shaundra, we're glad to hear you found our staff to be so supportive and helpful during your car search. Thank you so much again for your feedback. We hope you have a great day. -Vroom Team

September 12, 2019

Great purchase! This is my 2nd car from Tx Direct Auto. I love the excellent customer service, the quality of the cars,and the affordable pricing. Lupe is amazing! More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Espindola
Sep 17, 2019 -

Texas Direct Auto responded

Thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

September 11, 2019

Very poor customer service and upraisal capability Worst customer service. Made us wait close to 2 hours and prices way under value and no response if asked for manager. When asked why they upraised th More

by Mase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
September 09, 2019

Great Buying Experience Texas Direct Auto makes the whole process very simple and efficient. We did are trade and a buy - and it was the most efficient transaction we have e More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lartey
Sep 10, 2019 -

Texas Direct Auto responded

Doug, we're so happy we were able to help you out. Thank you so much again for your feedback. We hope you have a great day. -Vroom Team

September 08, 2019

Great dealership! Overall, from my experience the people that worked at the dealership made it such a great experience. Both my sales person and my finance person were More

by Rigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johana
Sep 09, 2019 -

Texas Direct Auto responded

Rigo, it is great to read such wonderful comments about your recent experience with us. - Vroom Team

September 07, 2019

Not a bad experience This is my 3rd car. I gave one less star due to time spent purchasing a car. Other then that great experience. Was able to use the same agent througho More

by Camanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 09, 2019 -

Texas Direct Auto responded

Camanda, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. Thanks for the recommendation and have an amazing day. -Vroom Team

September 07, 2019

Great Deals - Less Drama No offense to Texas Direct but dealerships are my least favorite places to visit. I hate the haggling and dramatics of some dealerships. Thankfully, T More

by BrandyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal, Tim
Sep 10, 2019 -

Texas Direct Auto responded

Brandy, thank you for your kind review; we're happy to pass along your comments to the team. If you need assistance again in the future, please don't hesitate to reach out. We're happy to help. -Vroom Team

September 06, 2019

Great experience and fair prices. Sal my pal helped me achieve the result I was looking to achieve. The place is setup for friendly environment and excellent service More

by Jonboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 09, 2019 -

Texas Direct Auto responded

Hi there, we are so glad to hear that you had a great experience working with Sal. If there is anything else we can do, please let us know. Have a great day!

September 05, 2019

AUDI S Q5 goes VROOM!!!! Called day before, flew in from CA, picked up car in morning., drive home to the Gulf Coast. VROOM describes the sales, service and car. I would not h More

by WATERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiza Mirshed and Pat Atwood
Sep 06, 2019 -

Texas Direct Auto responded

Hi there, it is great to read such wonderful comments about your recent experience with us. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

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