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Texas Cars Direct

Dallas, TX

3.7
149 Reviews
The Texas Cars Direct Way Texas Cars Direct has proudly served the Dallas/Fort Worth area for over 40 years, along with thousands of clients all over the United States. We strive to provide our clients with the highest level of service along with the highest quality preowned luxury vehicles from buying cars to finding the perfect luxury vehicle to suit their needs. Though we specialize in Mercedes-Benz, we also stock a variety of other opulent vehicles including BMW, Land Rover, Jaguar, Audi, Lexus, Infiniti, and many other makes. We encourage you to come and browse our indoor showroom at any time with our zero-pressure sales staff - no appointment necessary. Priding ourselves on an enjoyable experience, our staff is here to ensure every customer is 100% satisfied with the vehicle they are buying. No games or tricks: just hassle-free buying
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2718 Forest Ln

Dallas, TX

75234

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Showing 149 reviews

January 27, 2017

Price Increase during discussion of car???? I saw a vehicle on the Texas Cars Direct Website that I was interested in purchasing. I contacted a Sells Rep and we discussed the vehicle condition, More

by Carbuyer
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kyle Murphy
Feb 27, 2017 -

Texas Cars Direct responded

Prices for motor vehicles do occasionally fluctuate, depending upon the changing supply and demand for the year, make, model and particular features of a vehicle. The price of a convertible tends to be higher leading up to and during "convertible season." When our customer initially contacted us about the subject motor vehicle, a convertible, it was mid-January. While the customer expressed some interest in the vehicle at that time, he did not commit to purchasing the vehicle. Due to mild weather, the demand for convertibles increased in late January and into February while the supply was limited, and the price of the subject vehicle was adjusted. The customer contacted us again about the vehicle, and commented that the price had been increased. We told the customer that, if he would commit to buying the vehicle we would honor the lower price. The customer stated he would buy the vehicle, but then did not complete the purchase. We believe we treated our customer with integrity, and respectfully disagree with the assertion that we would not honor the original offer price.

January 25, 2017

2016 Mercedes-Benz C300 Sport Big ticket item to purchase on-line and out of state. Absolutely fantastic service from sales, financing, and thru delivery. Great communication and More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne & Seth
January 20, 2017

Great way to purchase a quality preowned Mercedes Benz! I was apprehensive about purchasing an expensive automobile without actually seeing or driving it but Adam made the whole process extremely eas More

by Deb421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
December 05, 2016

Excellent Service After finding the car Carguru I connected with Adam who helped me buy the car of my dream. His expertise from discussing vehicle options to financing More

by Shabaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wolkowitz
November 22, 2016

The Best Car Buying Experience The staff are great specially Kyle,,, no hidden agenda just pure BUYING experience. He is very patient with us including his coworker,,, NO DOUBT we w More

by Golfaddict🏌
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
November 14, 2016

Quality experience Kyle Murphy was great to deal with. The vehicle was in great shape and completing the deal was smooth and fast. I'd do business with him/them again in More

by Lance7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
October 05, 2016

No stress Kyle was great to work with. We did most of the transaction by phone and email. The vehicle I purchased was in fantastic condition. No surprises he More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
September 29, 2016

Seth Matthews....I love you, man!!!! Loving my new E-350. This is the 2nd vehicle I have purchased at Texas Car Direct. Both experiences were amazing. Seth Matthews is my guy. Seth is always professional, More

by mawandpaw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Matthews
September 29, 2016

amazing This was overall the best car experience I've ever had. Short, sweet and to the point. No xx!!! Will recommend this dealership to everyone I know. More

by BritneyShea4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
September 28, 2016

Amazing customer service They made the process quick and easy. Seth my salesman was great. All the paper work was ready before arriving. Great car and fair prices for their ca More

by Enyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
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