Texan Hyundai
Rosenberg, TX
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Steve has always been great to work with and he explains most of the work to be done and after the service was done. He is always pleasant to deal with most of the work to be done and after the service was done. He is always pleasant to deal with More
Everyone was very helpful and Eco friendly. Really appreciate their help. Special my sales man Josh was great. Explained me everything about the features of the car and all good stuff. Thank u a appreciate their help. Special my sales man Josh was great. Explained me everything about the features of the car and all good stuff. Thank u all for helping me and getting me into my new car. I am gona recommend every1 of my family members and friends to this Texas dealership!!!! Thx again!!! More
I have purchased a used car an 05 model with less then 55000 miles on it, when I drove it home I've noticed it started making noise coming from the front passager side. called the sales person and gotten 55000 miles on it, when I drove it home I've noticed it started making noise coming from the front passager side. called the sales person and gotten the round-around. I end up going to the dealer and gotten it fixed (cost me 500. Shortly after that I have been in a car accident and My new car got totaled. I have contacted the dealer once again to cancelled my gap and extended warranty that have purchased when I bought the car. First I spoke with Peter VI (finance manager)and he asked for few documents To proceed the canceling process, He advised me it will take two weeks...... A month had past and nothing, no phone call,no Email,no check!. I have called him and emailed him several times and after several tries I got an email back for me to contact Deborah from accounting. When I called here she had NO CLUE what what was going on and that peter never forward her my file and was assuring me that she will take care of it ASAP. and I was going to get a call back by the end of the day once she call the extended warranty company and get an amount. so I had to send all the documents all over again and waited. another week past and nothing. I called and called and no answer. I have contacted the Insurance company directly and was told that nothing was filed!!!! buyers beware those people appear nice but they are out to get your money. they dont stand behind their cars! and def dont care about repeat business! save yourself the headache and go somewhere else. I have been with out of a car for two months now and still waiting on a refund!. More
I purchase a Hyundai Sonata in April 2011 and was happy with the sales person and was assisting me to find the right car that I wanted. I told him I wanted a red car with black interior and the salesman ke with the sales person and was assisting me to find the right car that I wanted. I told him I wanted a red car with black interior and the salesman kept on telling me that there is a really nice gray car out in the lot that he wanted to show me. When I saw the car I told him it is really pretty but if you can get me a red one that would be great. Well he kept on suggesting that I get the gray one. He kept on I said ok because the gray was a nice car. Then he said after you tint the windows and install a spoiler on the trunk it will look even better. When the paper work was completed I open the driver door and felt the vibrations. I told the salesman and he opened the driver door but claimed he didn't feel any vibrations. About 2 days later I found a scratch and a dent on the rear bumper. I also observed that the rear passenger door there is a gap that dosen't flush with the body. I contacted the salesman and he suggested to bring the car in to be looked at. The service department poorly painted the rear bumper, the dent is still visible, the passenger rear door is still evident of the gap, the vehicle is pulling to the left and the brake light keeps coming on in the dash area. I brought the vehicle in about the reoccurring problems on 3 occasions and still isn't resolved. I spoke with Mike and Alvaro regarding the existing problems. I met again with Alvaro on Friday June 3rd and he stated he would contact me the next morning and haven't heard from him yet. To say the least I'm a very unsatisfied customer. More
We have a 2002 Hyundai w/234,000 miles on it. Was time to buy another vehicle. Our 02 model always ran well. Never any problems. In the 9 years we had it, think we replaced a couple of batteries and occasion buy another vehicle. Our 02 model always ran well. Never any problems. In the 9 years we had it, think we replaced a couple of batteries and occasional brake shoes. Never anything really bad had to be repaired. We went w/another Hyundai. Bought a new 2010 Elantra. It's a great little car w/good gas mileage. The price was good. The salesman, Andrew was very knowledgeable and friendly. They gave us a good deal. Would highly recommend Texan Hyundai. They treat you right. And in our opinion Hyundai makes good cars. More
Here's My WARNING!!! NEVER, EVER, EVER Buy ANYTHING From TEXAN HYUNDAI In Rosenburg!!!! They Made Me Drive All The Way Out There From GALVESTON To Tell Me The Vehicle Was No Longer On The Lot!!! I Even Call TEXAN HYUNDAI In Rosenburg!!!! They Made Me Drive All The Way Out There From GALVESTON To Tell Me The Vehicle Was No Longer On The Lot!!! I Even Called BEFORE I Left To Make Sure The Deal Was Still A Go!! 2 1/2 Hour Car Trip And $40 In Gas For NOTHING!!! The Salesman To Avoid Is MICHAEL OGAZ!!! THIS IS THE WORST DEALERSHIP EVER!!!! More
They are the reason Used Car Salesmen get a bad repputation. Classic Techniques like: "I will check with my manager, Sending 3 different "Best and Fiinal offers", Telling me "Buy the car tonigh repputation. Classic Techniques like: "I will check with my manager, Sending 3 different "Best and Fiinal offers", Telling me "Buy the car tonight because it is being sent to auction tomorrow." Watch out for GM Mike Cole - he thinks pressure sales is the best way to sell used cars. Find a better dealship. I would trust a word they say. More
It was the best cay buying experience yet. I got my questions answered, no blah blah blah. I felt I was doing business with a friend. If you want to buy a new Hyundai ask for Rod. He works in the inter questions answered, no blah blah blah. I felt I was doing business with a friend. If you want to buy a new Hyundai ask for Rod. He works in the internet deparment, and he answered fast, and gave me a great deal on my car. More