Texan Hyundai
Rosenberg, TX
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My service advisor always has a smile in his voice when I call with a question, an issue or to tell him I'll be late for my appointment. He helps me chose the right service for my lifestyle (i.e. I'm always call with a question, an issue or to tell him I'll be late for my appointment. He helps me chose the right service for my lifestyle (i.e. I'm always late for an oil change so he suggested I chose an oil that "lasts longer") He lets me know if there are other issues that need to be address and quickly gives me a quote. I never feel pressured to make a decision. Steve and his fellow service advisor's work well as a team so if Steve has stepped away Mike is right there to assist me. If I'm in need of a loaner car they try their best to accommodate me. And lastly, Steve (and the guys) have never commented on the fascinating items that litter the interior of the car at any given time:) They are all exceptionally nice and courteous. More
Always enjoy the friendliness of the staff and prompt service. The service advisor always advises me what additional service is required based on mileage service of the vehicle and asks for any approval service. The service advisor always advises me what additional service is required based on mileage service of the vehicle and asks for any approval before any work is done. Now that is great customer service. More
This is not the first time I have brought the vehicle in for service. Every time I come in I get treated great and the car gets top notch service. You asked if I would recommend this dealership - I recomme for service. Every time I come in I get treated great and the car gets top notch service. You asked if I would recommend this dealership - I recommend it to everyone I know. It's not the closest dealership, but I think it's the best. More
Great service and they how to take care of the customer. One of the most nice service centers for automobile repair that I have ever been privy to visit in my lifetime of owning or driving cars. One of the most nice service centers for automobile repair that I have ever been privy to visit in my lifetime of owning or driving cars. More
Professional and friendly service. No high pressure tactics - fair pricing using the internet sales department. Had the car/model we wanted, when we were ready to visit the showroom - held the car for tactics - fair pricing using the internet sales department. Had the car/model we wanted, when we were ready to visit the showroom - held the car for possible internet sale. More
I have been working with Texas Hyundai since December 14, 2012, when I purchased my SantaFe. Great car! Great group of people to work with ... always friendly and courteous. I brought my car in for its fi 2012, when I purchased my SantaFe. Great car! Great group of people to work with ... always friendly and courteous. I brought my car in for its first oil change and it was finished in 1/2 hour. My time is just as valuable as their time is, and that's how I was treated. More
Leslie Austin is an awesome car sales man, he cares about a person and he shows it by doing everything necessary to make sure your needs are taken care of. He is the greatest! Thanks to all of the other Hyun a person and he shows it by doing everything necessary to make sure your needs are taken care of. He is the greatest! Thanks to all of the other Hyundai people who played a vital role in helping to make the purchase of my vehicle a smooth and stress free process! More
We like how anyone was available when you needed them, despite the fact we were there @ 9:00 in the morning on a Thursday. They made my daughter and I feel at home. despite the fact we were there @ 9:00 in the morning on a Thursday. They made my daughter and I feel at home. More
I have used the service dept. since i bought my car at the dealership. First all the employees are very nice, you are treated with the most upright respect. All the work that has been done on my car as be the dealership. First all the employees are very nice, you are treated with the most upright respect. All the work that has been done on my car as been perfect no complaints. I noticed that Texan Hyunda was the number 1 service center the reson for that is they put the customers needs first, the employees that work in service is the main reason they win the awards. Keep up the good work. Thanks, Darwin More