Texan Hyundai
Rosenberg, TX
Filter Reviews by Keyword
By Type
Showing 869 reviews
Buyer's Experience Had a great buying experience at Texan Hyundai. The staff were friendly and considerate of our needs. I would refer anyone looking for a Hyundai or Ge Had a great buying experience at Texan Hyundai. The staff were friendly and considerate of our needs. I would refer anyone looking for a Hyundai or Genesis. More
Extremely Disappointed With The Service Center I am very upset and disappointed with Texan Hyundai. I have had all my services done with my car at this dealership since I bought the car in Oct. 201 I am very upset and disappointed with Texan Hyundai. I have had all my services done with my car at this dealership since I bought the car in Oct. 2013 from them. At 97K miles my car started having electrical issues. I took the car in for repair under my purchased Extended Warranty. 1. the first time, it took 2 weeks for them to get approval from the warranty company to do the repairs. once done, it was done wrong. the knob went out on my drivers side incline/recline control. they said they fixed it, but when I reclined the seat after it was "repaired" it wouldn't go back up! so I had to take it back, the service tech stated the repairman "accidently" only replaced the plastic button, and not the whole switch. We were having issues with the back driver side tail light... the turn signal, brake light, etc keep going out. We have taken the car back 4 (almost 5 since it is going back tomorrow) because of the same issue. 1st they said it was fixed, but then light went out again. Turns out, the service repair man replaced the Right side, instead of the Left Side. then, when it happened again, they said it was because they had used a factory light bulb in the harness. Despite the numerous phone calls telling them over and over again that it sounds like an electrical issue that is out side of the Light Harness..... now, when I have waited a week and a half for a loaner car to take it in, and the Service Manager is trying to tell me I will have to pay for the diagnosis and the repair if I bring it back in again... REALLY? I told them that the problem was never repaired correctly. They keep patching the problems.. they are telling me that the work is not under their warranty, even if they misdiagnosed it the other 4 times I have brought it in. The extended warranty company says that they are not liable since the car is over 100K miles now. not sure what I am going to do, but I know it will involve a local News Channel, and a lawyer. I know there is a bigger issue, and the dealership is trying to get out of making the repairs since they screwed it up the first time, and everytime since. They gave me a card worth 4 oil changes... that is not going to fix me getting tickets for brake lights out!!! More
Great Experience We came in to purchase two vehicles and left with two. Wil and Brandon helped every step of the way and met every need of ours. Great experience and w We came in to purchase two vehicles and left with two. Wil and Brandon helped every step of the way and met every need of ours. Great experience and would recommend them and Texan Hyundai to anybody. More
Excellent Service The service was excellent.Everyone was so friendly. The salemans were so helpful and showed me how to work everything in the car. I would reccommend t The service was excellent.Everyone was so friendly. The salemans were so helpful and showed me how to work everything in the car. I would reccommend this dealership to anyone looking for great service. More
Excellent Customer Service My car salesman Erdwin was prompt and on time. He kept his focus on making sure I was satisfied with my purchase. I'd definiately recommend Texan Hyun My car salesman Erdwin was prompt and on time. He kept his focus on making sure I was satisfied with my purchase. I'd definiately recommend Texan Hyundai to my anyone. More
Excellant Very professional. They made me feel comfortable. They could tell I was anxious. They showed me all the features of the vehicle. I would recommend t Very professional. They made me feel comfortable. They could tell I was anxious. They showed me all the features of the vehicle. I would recommend them to everyone. More
Excellent service by entire team. Great service by everyone! Smoothest experience ever when car shopping. Not pushy or too aggressive. Had answers for every question. Very knowledgeabl Great service by everyone! Smoothest experience ever when car shopping. Not pushy or too aggressive. Had answers for every question. Very knowledgeable. Best experience at a car dealership hands down! More
Quick and Courteous I had a nice experience. All services were explained to me and brought to my attention prior to them being performed. I felt like they really wanted t I had a nice experience. All services were explained to me and brought to my attention prior to them being performed. I felt like they really wanted to make sure I understood what I needed. More
SUPER EXPERIENCE I absolutely hate car shopping, but everyone there made this such a WONDERFUL experience. O'Darius and the finance manager (can't remember his name) w I absolutely hate car shopping, but everyone there made this such a WONDERFUL experience. O'Darius and the finance manager (can't remember his name) was super helpful and generous. You won't regret coming here! More
The best experience ever Great experience and we loved the Salesman we had which was prompt, accurate and professional with out entire car buying experience! David Zach is th Great experience and we loved the Salesman we had which was prompt, accurate and professional with out entire car buying experience! David Zach is the best More