Teton Honda of Pocatello

Do not ever buy a used car from Teton Honda in Pocatello. They do not go through them before they sell them. 3 days after buying, it stalled in an intersection, the oil light came on, tires were very low. No They do not go through them before they sell them. 3 days after buying, it stalled in an intersection, the oil light came on, tires were very low. Now they want $600 to change plugs and a sensor and they aren't even sure that will fix it. Just starting there. More

Aj Bybee was amazing to work with! I was pleased with my car buying experience! car buying experience! More

I so appreciate the fast and friendly service I got yesterday. Oscar Trejo was a real treat to work with and very helpful. They where very busy but after i had explained my situation he was very unders yesterday. Oscar Trejo was a real treat to work with and very helpful. They where very busy but after i had explained my situation he was very understanding and was able to send a technician to my house with in 10 minuts. Lewis Henry got my van up and running and I got it in to them for a new battery. Within no time they had me back up and running. Not only that but they got my van all washed up and pretty for me. What was turning out to be a bad morning for me on my day off they made my whole day better. Thanks so much guys you rock! More

We had a wonderful buying experience We came in for service and ended up buying a new truck. They treated us with courtesy and respect. No one likes how long it takes to purchase a new ve We came in for service and ended up buying a new truck. They treated us with courtesy and respect. No one likes how long it takes to purchase a new vehicle, but they made the experience pleasant. Kyle treated my father with so much respect that my dad was grinning ear to ear when we left the dealership! Hats off to their service department as well, they have been great to work with. More

Quick These guys were great to work with. They honored the price they quoted for me over the phone. They didn’t try to make me get any extra stuff unless I These guys were great to work with. They honored the price they quoted for me over the phone. They didn’t try to make me get any extra stuff unless I wanted it. I’d definitely buy from them again More

Best dealership in Pocatello I have been about everywhere in Pocatello to find a car. Ever place I went to we’re super shady and all employees acted like I was a burden....that wa I have been about everywhere in Pocatello to find a car. Ever place I went to we’re super shady and all employees acted like I was a burden....that was until Teton Honda welcomed me in their door with a smile on their face. I used to hate getting my car serviced because dealerships were so mean and short and was extremely difficult to schedule. Honda was amazing and quick! I was taken back right away, given a promised time for pick up, hate amazing snacks available and awesome customer service! I will always be with Honda because if their amazing job and willingness to help and get you the best service possible! More

Typically Excellent Experience at a Teton Auto Group Dealer Since moving to Pocatello, I have taken my vehicle in to Teton Honda for both regular oil changes and a major repair. In all cases, the service has be Since moving to Pocatello, I have taken my vehicle in to Teton Honda for both regular oil changes and a major repair. In all cases, the service has been first rath, with efficient, helpful and very friendly service by all concerned. I highly recommend them to anyone with a Honda, or in my case a Toyota that I purchased at Teton Toyota when I lived in Idaho Falls. Mario Hernandez's people are top notch!! More

Shady and dishonest My BBB compaint- On Feb 13 2018 I went to Honda looking to purchase a vehicle. I found one I was interested in and we filed paperwork to see about g My BBB compaint- On Feb 13 2018 I went to Honda looking to purchase a vehicle. I found one I was interested in and we filed paperwork to see about getting approved for financing. The bank wanted $2500 down for the vehicle. I did not have the money at the time so I said I'd come back.The deal also included trading in a vehicle I currently own. The finance officer insisted I sign the paperwork that moment and give them at least $100 to hold the car so I can buy it later. The finance officer that was helping me sign papers had repeatedly told me that until they had the $2500 and the keys to my trade in, that the deal could be canceled. After a few weeks I ran into a financial issue and discovered I couldn't afford the vehicle anymore. I went in to let the dealership know i had to cancel the deal and was met with disrespect, lies (about speaking with my reference), and was also threatened with " the bank will be after you" all of this coming from someone named Jessie. He also would not give me the name of the bank who they insist the loan was through. I spoke with an officer at city hall and was told I can file a civil suit and receive my $100 back along with ending the deal. This business is shady and I feel should be reprimanded for either being dishonest with their clients or dishonest with the bank (if they really did file with the bank saying I gave them $2500 when in fact I did NOT). I have not given them $2500, they have not payed off my potential trade in vehicle, and I have never taken possession of the new vehicle. More

We have a 2003 Honda Pilot that we bought new at the dealership. We bought the "lifetime oil change" and have loved it. We needed to purchase a complete "lock" set (driver door, passenger doors, hatch, dealership. We bought the "lifetime oil change" and have loved it. We needed to purchase a complete "lock" set (driver door, passenger doors, hatch, glove compartment and ignition) because our keys had stopped working in all but the ignition and hatch. Kyle is always great about letting us know our options and giving us enough information that we can make an educated decision. We needed to order the parts and Kyle called as soon as they came in and scheduled the apppointment promptly. A shuttle drove my husband home after the car was dropped off - very convenient. When the kit they sent was a slightly lighter gray than the interior of our car, Kyle called to check if we were okay with that rather than just installing it. As soon as the car was finished, we got a call that it was ready. Prompt check out and payment got me on my way quickly. More

I have been getting my car serviced for years. Kyle Crawley has always been very friendly and always willing to help. They always do a great job on my car! Crawley has always been very friendly and always willing to help. They always do a great job on my car! More