Terryville Chevrolet
Terryville, CT
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942 Reviews of Terryville Chevrolet
Justin Uriano Justin was very helpful and assisted us in every detail for our purchase of a used vehicle. I would recommend him to my family and friends. His is v Justin was very helpful and assisted us in every detail for our purchase of a used vehicle. I would recommend him to my family and friends. His is very professional. More
Best vehicle purchase experience I've ever had! My husband and I worked with Ray and Steve on purchasing our new Chevy Tahoe and it was the most efficient, no hassle experience we've ever had at a d My husband and I worked with Ray and Steve on purchasing our new Chevy Tahoe and it was the most efficient, no hassle experience we've ever had at a dealership. We had gone to another dealership three days prior where we waited over 2 hours just to go back and forth on pricing. At Terryville Ray had the numbers in my hand within 15 minutes of expressing my interest! He had everything printed out on an easy to understand worksheet and even included tax, title and registration. It was nice to have EVERYTHING out there right away. When it came to finance and signing paperwork we were placed with Steve who was also very knowledgable and efficient. Everyone working there was friendly and approachable. We will definitely be back. Thank you for everything! More
Excellent Experience !! One of the best dealers in CT and great employees at this location, buying a car is always hectic but Justin made it very easy. Got a great car and g One of the best dealers in CT and great employees at this location, buying a car is always hectic but Justin made it very easy. Got a great car and good price ! Employees like Justin are the pillars of a successful business. Highly recommend this dealership and deal with Justin !! More
Worst purchasing and customer service experince Our experience with Terryville Chevrolet has been the worst purchasing and customer experience we have ever had. We regret giving them our business. Our experience with Terryville Chevrolet has been the worst purchasing and customer experience we have ever had. We regret giving them our business. The sales representatives made no effort to build rapport with us or earn our trust. Rather, they rushed us through the process and on more than one occasion told us they did not have the time to meet our needs or expectations. For example, they did not have the time to take us on a lengthier test drive of a vehicle. We dealt with two sales representatives and the sales manager. They consistently over promised and under delivered. They failed to communicate with us time and time again. They specified on numerous occasions they would call us, order parts, call us when the parts came in, and keep us updated. Unfortunately, they failed to follow through on any of this. We always had to call to get updates, and more often than not, they did not take our calls and did not call us back. They did not go above and beyond to make our buying experience pleasant. They were unprofessional, unreliable and did not accept responsibility for their shortcomings. They failed to over night the title to us, they failed to order parts when they said they would, they failed to communicate the parts were on back order, they failed to have the car ready to pick up when they said they would. They did not deliver a clean and mechanically sound vehicle. After numerous delays and excuses, they delivered our vehicle to us dirty inside and out, with a check engine light on. We were inconvenienced by having to bring our newly purchased vehicle to another dealership for repairs. We failed our state safety inspection, and we had to detail and clean the car ourselves. After everything, the check engine light was on due to mistakes made by the service department at Terryville Chevrolet. We do not recommend Terryville Chevrolet, its sales department or service department, to anyone. We regret giving them our business and would advise you to steer clear of this dealership. More
Happy Owner! Bought a 2014 MB GLK250 from Terryville and Justin made the whole buying experience "very civilized"... no real pain points which is amazing since I Bought a 2014 MB GLK250 from Terryville and Justin made the whole buying experience "very civilized"... no real pain points which is amazing since I live in NJ and Justin handled all the registration and paperwork for the car and as a result the whole car buying/ownership process was very smooth! Would definitely recommend Terryville and in particular Justin to handle your car buying experience and being from out of state is not a concern... you will get a good deal as well as great service More
Great experience Had a great experience. Justin was very professional and everything was very easy. Got a great car at a great price. Highly recommend Justin and the d Had a great experience. Justin was very professional and everything was very easy. Got a great car at a great price. Highly recommend Justin and the dealership. More
used car bying experience called from ny and talked to Justin Uriano. Gave me a price for my old car on the phone. We reached a price for my new used car. drove over the next d called from ny and talked to Justin Uriano. Gave me a price for my old car on the phone. We reached a price for my new used car. drove over the next day. Did the paper work and drove home in my new car. Justin was as nice in person as he was on the phone. He is very knowledgeable in the product and all aspects of the car deal. It was a great car buying experience. More
Above and beyond experience. I as many people have a very hectic schedule. I did my research and new the vehicle I wanted to purchase. I was in contact with Justin and Terryvill I as many people have a very hectic schedule. I did my research and new the vehicle I wanted to purchase. I was in contact with Justin and Terryville Chevrolet who gave me a very aggressive price on my trade-in And a great purchase price for my new truck. I explained to Justin my time constraints being over one hour away. He did everything in his power to solidify my deal over the phone. Justin and the management at Terryville Chevrolet went above and beyond in this purchase. I would not think twice about buying another vehicle from both Justin and The management team at Terryville Chevrolet again. This probably comes with a significant loss to another unnamed Chevrolet dealership. I'll be back. Thanks for your hard work. JT More
Excellent salesman Justin was very helpful provided all the information I needed, When told that I didn't want to haggle gave me a very fair price for my trade and a ve Justin was very helpful provided all the information I needed, When told that I didn't want to haggle gave me a very fair price for my trade and a very fair price for the vehicle. They will be my first stop for any future vehicle purchase!!!! More
Great sales experience I previously worked with Justin to lease a vehicle, so when it was time for its replacement I knew the first place I would go. I emailed Justin and we I previously worked with Justin to lease a vehicle, so when it was time for its replacement I knew the first place I would go. I emailed Justin and we were able to work out the details. The price was fair and I was able to have a few additional offers I had received applied to the transaction without any fuss. In my case I was a little down-to-the-wire and needed to purchase the car (2016 Volt) relatively quickly in order to take advantage of a state incentive. We initially had some difficulty locating an available vehicle but Justin came through and I was able to take delivery on time and got the state incentive. I found Justin to be very knowledgeable about the car I purchased which sadly is not always the case with Chevrolet dealers. It was a very pleasant experience and if I were to buy another Chevrolet I would definitely go back to Terryville Chevrolet. More