Terryville Chevrolet
Terryville, CT
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942 Reviews of Terryville Chevrolet
Oil change- check tire pressure Efficient and friendly service- I love the place. I found that the time it took to have the car serviced was very reasonable, and the waiting room wa Efficient and friendly service- I love the place. I found that the time it took to have the car serviced was very reasonable, and the waiting room was pleasant and comfortable. I recommend Terryville Chevrolet to all my friends. More
Good people Very friendly receptionist, who got me a saleman real quick (yet not pushy). Harry was great, sent me to John for paperwork, and today got my reg and Very friendly receptionist, who got me a saleman real quick (yet not pushy). Harry was great, sent me to John for paperwork, and today got my reg and whatnot from Steve. All good people, I felt like I made friends there. A nice thing was letting me take the car after a small deposit, as my brokerage transfer was the following day. I felt that small town trust, they know I live up the road and am not going anywhere, but still, a nice feeling. In the past, I found the service dept. to be quite competent. Not cheap, but top notch. Hopefully now with pretty new cars and a well repaired truck, it'll just be routine maintenance for the next few years. More
service center very knowledgeable, pleasant and accomodating The Service Center is always helpful and pleasant when I call or go in for service. They do not try to talk me into unnecessary repairs and get my c The Service Center is always helpful and pleasant when I call or go in for service. They do not try to talk me into unnecessary repairs and get my car serviced in a timely manner. The office in front is very neat and clean and the people very considerate. Unfortunately I did not have a good experience with Harry Ranney. I was just inquiring. about an electric car, the Volt. He showed me some cars, did not like color, and as I understand it this car would not go far on electricity. I asked how much I would get for my car which would determine if I purchased an electric car or not. He said the manager was looking at car. He kept me waiting many times in the office. He took me for a test drive and explained all of the technology offered by this car, Since I am not interested in all of that,I cut him short. He then rudely proceeded to ask me just how was I going to pay for this car, bring money(his voice kept getting louder and angrier.) Didn't I know I would have to make payments?? I said it all depended on the price I would get for my Cruze(very well taken care of) and I was expecting a basic Volt for electricity use. First he yelled that why had he had to move all those cars to get the volt. And on my way out I could hear him saying"do you believe all of the trouble I went through for this." Excuse me but isn't that his job and shouldn't he cater to the customer instead of yelling at her. I expect if I had a husband present this would have not happened. I was the one who should have been upset which I was very much so. I love your Service Center but would probably not buy a car from your dealership. Thank you. More
Great They were nice and on the subject, sold me what I wanted and got me a deal. Franco was nice and tried to help with everything They were nice and on the subject, sold me what I wanted and got me a deal. Franco was nice and tried to help with everything More
Oil Change and Tire rotation Didn't have a record of our appointment, squeezed us in and took much longer than promised for service. Never did do the Tire rotation we expected. Didn't have a record of our appointment, squeezed us in and took much longer than promised for service. Never did do the Tire rotation we expected. More
Out of state buyer, total professionals. I found this car online and knew I had to have it. The Chevrolet SS with a 6 speed manual transmission is a very rare car. At any one time, there are I found this car online and knew I had to have it. The Chevrolet SS with a 6 speed manual transmission is a very rare car. At any one time, there are only about 10 or 12 manuals for sale in the ENTIRE COUNTRY! At no point did Jeremy pressure me to give them money up front immediately. He took the time to talk to me about what I was looking for, to see if the car was what I was looking for. Eventually, after I was comfortable with dealing with the dealership so far away, I did then put a deposit down. Over the next few days we came to mutually agreed on price. They began the process by finding an incredible rate for financing. I was originally gonna use my credit union but they beat them by almost a half percent! They overnighted the paperwork and I sent it back. They even were able to arrange shipping, but they use the same company to ship there cars. Unfortunately I was able to find a better deal on my own. But due to that company delaying I decided it was cheaper and faster to fly out. Me and my son flew out in the morning and took a Lyft out to them. They had the car washed, waxed and full of gas. It was even better than they described. If your out of state, do not hesitate to buy from them. They handled all the paperwork to pay the taxes and register it back in my state. Great dealer. Great salesman Jeremy. Great finance manager. Everyone in the process was great. More
Scheduled service appointment This was a service performed on my truck. They performed an oil change, installed some chrome steps, and performed a detail cleaning. Everything was d This was a service performed on my truck. They performed an oil change, installed some chrome steps, and performed a detail cleaning. Everything was done beautifully. More
Completely disappointed I went in for a service recall and was told the parts would be there in 2-3 days. It’s been a month and no parts Yesterday I received a notification I went in for a service recall and was told the parts would be there in 2-3 days. It’s been a month and no parts Yesterday I received a notification stating that I haven’t done my part for the recall???? From my understanding this recall is a severe safety concern and Chevy apparently isn’t concerned about the repercussions. I guess Chevy headquarters will have to be my next point of contact. More
Excellent same day sale! Jeremy did a great job of attending to our needs and getting the deal done and the car delivered all in the same afternoon! He is the best in the busi Jeremy did a great job of attending to our needs and getting the deal done and the car delivered all in the same afternoon! He is the best in the business hands down. Stephen in finance was also fantastic, as always. The service department also jumped right in to get the car completely ready and detailed well. Very pleased all around! More
Very happy customer Jeremy was a wonderful sales person. He was very accommodating and took care of everything in a very quick and efficient manner. I am very pleased wit Jeremy was a wonderful sales person. He was very accommodating and took care of everything in a very quick and efficient manner. I am very pleased with my experience with Terryville Chevrolet. Also Jeremy is a great salesman. Thank you very much for all that you have done for me. Tina More