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Terryville Chevrolet

Terryville, CT

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rated
942 Reviews

302 Main Street

Terryville, CT

06786

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942 Reviews of Terryville Chevrolet

September 15, 2019

Fast quick service Very nice staff, they worked with me on my trade and worked to get me in the car I wanted as soon as possible with the least amount of headache More

by LORIAL.KNACK719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Forsythe, John Giansanti
September 12, 2019

Enjoyable experience It was a very pleasurable experience and everyone went out of their way to help and they went above and beyond to find the truck that I wanted More

by BERGERONTOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg Haviland, John Giansanti
September 12, 2019

CEL remediation I had a CEL for an emissions EVAP problem. Unfortunately the service dept could not replicate the warning. After hours of searching they could not fi More

by DAVID.DAVIGNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, service writer
September 12, 2019

Will never return to this dealer Communication is poor. Promised truck back same day. Called everyday to check on when vehicle would be completed given the run around. Finally fixed v More

by ANGE2481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty the owner, Don Nenninger, Steven Burke
Sep 30, 2019 -

Terryville Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described, however upon review of our call logs, we are able to confirm multiple attempts to reach you and were told you were unavailable. We are reviewing our processes to ensure we have multiple contact methods for our customers, as falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. Best Wishes, Terryville Chevrolet.

September 10, 2019

Great experience but.... Went in to ask about trading in an SUV that I really didn't like and they ( Chris G. And John G. ) We're very helpful and put in a truck they we are r More

by HJ001255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagliardo, John Giansanti
September 10, 2019

GOOD SERVICE......BUT Your service is very good but I had a problem with the Sales Manager, Rich. I had discussed with him about selling one of my cars and Harry Raney was More

by r.m.machining
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bailey, Don Nenninger
September 08, 2019

Great. Thank you Appreciate the service. You guys have taken care of my car since I bought it from you!!! Great job. I’ll come again !!!!!! Thank you. More

by MBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bailey
September 08, 2019

Waited 1.5 hours for an oil change/tire rotation I scheduled an appointment for 9:00am. By 10:30am, I checked in with the service desk to see if my truck was ready, and they said 5 more minutes. If I More

by allan.dodge
Recommend Dealer
No
Employees Worked With
I do not remember names, or am blaming any one person
Sep 11, 2019 -

Terryville Chevrolet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 08, 2019

Worked with wonderful people Everyone we dealt with from Jeff Berlant, to John the finance director, and Eric who took care of changing the plates and filling the car were very pe More

by PCURRAN84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Berlant, John Giansanti, Eric Bailey
September 07, 2019

Quick Sevice and Great Specials! Just had my oil change and wheels rotated. They had a special running, $58.99 for 6 Qt. full Syn. and tire rotation. In all honesty you can't beat th More

by LANDRYSOLID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dimeo, Rich Godlewski, Stephen Venturo, Geoff Butkevich, John Giansanti, Eric Bailey, Don Nenninger, Steven Burke
Nov 04, 2019 -

Terryville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Regards, Your Friends at Terryville Chevrolet

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