Terry Thompson Chevrolet
Daphne, AL
Filter Reviews by Keyword
By Type
Showing 97 reviews
Florida customer I found my new CTS on line...drove 98 miles to check it out, the salesperson, Mike Doane was informed & friendly...smoothest purchase ever. I forgo I found my new CTS on line...drove 98 miles to check it out, the salesperson, Mike Doane was informed & friendly...smoothest purchase ever. I forgot a cooler in the trade-in car, called Mike & he offered to mail it back to me. Good PR. Large, clean, good looking dealership. More
Awesome Customer Service! Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy anoth Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy another car. Thanks Terry Thompson Chevrolet! More
Great experience! Always enjoy taking my vehicle to Terry Thompson. I feel that I can trust them. I did business with Michelle, Courtney and Jason and they were great. Always enjoy taking my vehicle to Terry Thompson. I feel that I can trust them. I did business with Michelle, Courtney and Jason and they were great. They also had my husband's vehicle at the same time. Thank you again guys for a great job. More
Happy Customer Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy anoth Terry Thompson Chevrolet is great. I will be a customer for life. Awesome service!!!! I will definitely be calling Mike Doane when I need to buy another car. Thanks Terry Thompson Chevrolet! More
Service department POOR SERVICE!!! Service Department did not have loaner car ready! Never call to tell me when one would be ready. After saying they would! Called them back and was tol Service Department did not have loaner car ready! Never call to tell me when one would be ready. After saying they would! Called them back and was told we would not be getting a loaner. They lied about when vehicle was being worked on. After spending $60,000.00 on a vehicle that broke down before 3000 miles and had a recall on it. You would think that at least Terry Thompsons employees would know what the word SERVICE means. The right hand does not know what the left hand is doing. More
Happy customer! I have now purchased my second equinox from T-Thompson. I enjoyed everything about my buying experience. Marty and Margo were terrific the first ti I have now purchased my second equinox from T-Thompson. I enjoyed everything about my buying experience. Marty and Margo were terrific the first time I purchased a vehicle and I was not disappointed the second time I purchased a vehicle. They listened to me and what my desires were and worked diligently on my behalf to acquire the vehicle of my choice. The price for the vehicle was where I needed to be for my budget. Everyone made an effort to introduce themselves and made me comfortable. Thanks guys!!! More
Very Satisfied with the purchase of my 2014 Equinox. My buying experience with Terry Thompson Chevrolet was excellent. The sales person was very knowledgable of the vehicle I was interested in, as well a My buying experience with Terry Thompson Chevrolet was excellent. The sales person was very knowledgable of the vehicle I was interested in, as well as had a GREAT attitude. I was satisfied with the purchase price of my new 2014 Equinox and I would recommend my friends and family to shop there as well. More
Exceptional! Buying my latest vehicle at Terry Thompson Chevrolet was fast, easy, and completely hassle free. I look forward to a long and lasting relationship wi Buying my latest vehicle at Terry Thompson Chevrolet was fast, easy, and completely hassle free. I look forward to a long and lasting relationship with this particular dealership. More
Great Service at Terry Thompson Chevrolet As usual, the service was great at Terry Thompson on 6/30/2014. The waiting room was comfortable and well appointed. All of the personnel were friendl As usual, the service was great at Terry Thompson on 6/30/2014. The waiting room was comfortable and well appointed. All of the personnel were friendly, professional and knowledgeable. The service was performed in a reasonable timeframe. My family and I have always received exceptional service from this dealership,and we have been customers there for over 25 years. More
Worst service experience ever!! Will never go to Terry Thompson for service again! Nor will I or anyone else in my family ever send people that way. Conflict of interest when the mec Will never go to Terry Thompson for service again! Nor will I or anyone else in my family ever send people that way. Conflict of interest when the mechanic is the service writer's husband. Items stolen from vehicle. And wouldn't wish Jason, the service manager, on my worst enemy. Basically was called a liar and implied we took the items ourselves. Never again! More